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Robert W | Overall ExperienceCustomer Reviews for Serenity Storage - Sunrise Beach
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I told them I’d be out 9/1 and paid until then. But they charged me til 10/7? Why take notes etc if you don’t look at them and overcharge me anyway.
RYAN M | Overall Experienceserenity took over, the rate went up and was promised cameras and gate. the next year goes by rates go up and finally a gate, still no cameras, rates keep going up and up and no improvement or reason. bye
STEVE S | Overall ExperienceVery large storage space,,,are whole home fit in side one unit. Are home was in storage for a full year and the only thing wrong was some kind of green mold covered are crunches and other pieces, but not ruined just need to be wiped off and cleaned up.the stay was very friendly and helped with anything concerns ,I lived 12hrs away and I never once felt like are belonging was unsafe,yes I would highly recommend Serenity storage!!!!
Michelle S | Overall ExperienceWe recently moved to the Lake of the Ozarks and needed a short-term storage unit. This facility was convenient, clean and most of all secure. Staff was friendly and helpful. I would recommend this facility to anyone needing a storage unit.
Robert H | Overall ExperienceNo I wouldn’t all they like to do is make excuses for raising prices and excuses for not giving your money back when they should. Thieves
ANTHONY S | Overall ExperienceI rented a large 14 x 50 for more than 2 years, I was pleased with my time there!
HOWARD H | Overall ExperienceFacility clean, staff nice. Free month not given despite the U-Haul reservation system claim.
Privacy R | First Impressions