Customer Reviews for Sentry Self Storage
(Distribuidor de U-Haul del vecindario)

1,117 comentarios

12375 W Sample Rd   Coral Springs, FL 33065
(@ Sawgrass Expwy)

(954) 757-5125

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 6 p. m.
  • Dom.: 9 a. m. - 2 p. m.
Horario especial
  • 11/25/2021: cerrado
  • 12/24/2021: 9:00 a. m. - 12:00 p. m.
  • 12/25/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(954) 757-5125

12375 W Sample Rd
Coral Springs, FL 33065
(@ Sawgrass Expwy)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 6 p. m.
  • Dom.: 9 a. m. - 2 p. m.
Horario especial
  • 11/25/2021: cerrado
  • 12/24/2021: 9:00 a. m. - 12:00 p. m.
  • 12/25/2021: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

Having to enter code to go DOWN elevator seems unnecessary. You need code to get into facility and up elevator. That should be enough. Doors also don't stay open enough.

Kristina O.  |  Overall Experience 
Clasificación:
5.0

Smooth and easy easy. Highly recommended

FERNANDO M. 
Clasificación:
5.0

The agent who helped me was very professional and courteous, an asset to your branch

PAUL L. 
Clasificación:
5.0

Jackie was very helpful and accommodating.

Ralph I. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARTIN C. 
Clasificación:
5.0

All was great!

ERIC T. 
Clasificación:
3.0

I am not happy with the billing service. They bill me for equipment I didn't use or touch. The only equipment I used was the furniture dolly. It was supposed to return the truck at 6pm and I returned it at 1:30pm. I now have around $22 more charges on my bill that I'm asking for a refund.

KATIA B. 
Clasificación:
5.0

Only issue was Uhaul changed my pickup location luckily the reps at the original location that i made my reservation at took care of me

ALLAN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

YOLANDE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven C. 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGE H. 
Clasificación:
5.0

It was a great experience- Young lady Tessa was excellent and highly professional Best Regards Jas

Jasvinderbir S. 
Clasificación:
4.0

Chloe was very professional and pleasant to work with! She is an asset to the U-HAUL organization.

ARTHUR C. 
Clasificación:
5.0

Thank you so much for the care and kindness shown by the manager, Nikki! She went above and beyond for us to make our experience there a smooth one! She's a doll and we will miss her so much! Thank you again…. The Vick family ☺️

Jackie V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN L. 
Clasificación:
5.0

Very professional ladies and very helpful, keep the good work.

Joel L.  |  Overall Experience 
Clasificación:
5.0

I did mobile pickup and drop off and all went very smoothly!! Quick and painless, they were also able to switch out my original appliance dolly request for a utility one 2 hours before pickup!

David A. 
Clasificación:
5.0

Great service always. Friendly accessible and clean.

MARK G.  |  Overall Experience 
Clasificación:
5.0

Very good team, no wait time, vehicle ready, clean and with full tank 2 minutes away from our office Thank you for the customer service, we will be back shortly

CLAUDE M. 
Clasificación:
5.0

Great people

Michael S. 
Clasificación:
5.0

Chloe was amazing, knowledgeable, professional and very friendly!!!

Faith M. 
Clasificación:
5.0

Best customer service ever!

Danica F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ana N. 
Clasificación:
5.0

El cliente no dejó un comentario.

William B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark B. 
Clasificación:
5.0

everything was excellent! thank you!

Tereza O. 
Clasificación:
5.0

Only location I use; great service every time!

Jason U. 
Clasificación:
5.0

Great customer service, Cloeh was extremely helpful, she didn't mind stepping outside in the rain to show me the truck during the rental, she I was just dedicated to her job and to help me. Outstanding service.

ANDRES M. 
Clasificación:
5.0

El cliente no dejó un comentario.

NANCY G. 
Clasificación:
5.0

Staff was friendly and extremely helpful!

Jennifer W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANNECA T. 
Clasificación:
5.0

You're service is impeccable

JUAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MIGUEL T. 
Clasificación:
5.0

Sentry Self Strorage U-Haul is Awesome! Great Staff.. very helpfull

Ivan B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Stephen I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven B. 
Clasificación:
5.0

Everyone at Sentry was so kind and professional--a joy to work with!

Julienne W. 
Clasificación:
3.0

The truck we rented leaked water all over our belongings when it started raining outside. The leak was not discovered for at least an hour during until no longer in transit and the rear doors was opened. The forward most part of the 17 ft truck leaked in both tops corners and in another area on driver's side about 4 ft from the front of the inside of the storage area. All of our clothing stored in boxes was wet from roof leaking and had to be washed and several items sent to our dry cleaner, we lost a few boxes with personal paper files that were located directly below the leak and had to have a goose down comforter dry cleaned as it was completely soaked and we awaiting to see if ruined. We cut our move short, and had to return the truck sooner than was planned by 16 hours since the weather continued on and off raining, the truck was more of a liability than use. We called the location and the employee on site told us they could not help directly and provided a phone number to make a claim through REP WEST. After multiple attempts over the course of the day, we finally got through to a representative. The representative at REP WEST told us to make the claim online or if we tried to do over phone directly there would be a 2 week or more delay in response. We fo7nd this to be highly unprofessional and a tactic to further aggravate the situation. What ever happened to customer service? As a licensed Florida Real Estate Broker, I can assure you my clients will hear about our experience and steered towards other means of moving logistics.

GUY D. 
Clasificación:
5.0

You folks have been like family to us for the past 18 years. Sentry 05 will always be like a "second home" to me. Will miss you all...but will always be in touch. Pete & Anita Swanson

PETE S.  |  Overall Experience 
Clasificación:
5.0

Nikki was and always has been very kind, and helpful. She always went out of her way to assist me with any questions, etc., that I had. Thank you, Nikki, for all that you do. Sheryll Lubitz

SHERYLL L.  |  Overall Experience 
Clasificación:
5.0

Quick and professional service.

Basilio F. 
Clasificación:
5.0

Service was OUTSTANDING! NIKKI IS EXCEPTUONAL!!

CARLOS R. 
Clasificación:
4.0

Ensure that vehicles do not need maintenance before next use. Vehicle used needed a wheel alignment. Extra caution was needed when driving.

Eric O. 
Clasificación:
5.0

A tenant left items in the hallway near our units.. making it difficult to work around

SALVATORE C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chad W. 
Clasificación:
5.0

El cliente no dejó un comentario.

LLOYD R. 
Clasificación:
5.0

Staff was very friendly and helpful

Joseph L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ZARIA S. 
Clasificación:
5.0

The personnels where we picked up the truck, was very friendly, courteous and extremely helpful. The truck itself was clean enough. The driver and passenger seats are so so. It was an old truck that was driven more than 100k, but old and not clean is different. The transmission may need check. However, overall, it was good. ¡Gracias!

Clinton C. 
Clasificación:
5.0

Everything was perfect, no notes. Keep hiring women to run the joint. The two women I dealt with her absolutely fabulous and crazy efficient! Well done! Thank you!

Charity D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan U.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kaiti M. 
Clasificación:
5.0

Great place. The staff in the office is very knowledgeable and friendly. Got me in the storage the same day and never had any problems. There were no hidden fees and they did not sell me anything I did not need. I've rented from other storage places when I moved a year ago and there were always hidden fees. Great local storage unit in the area. There was always platform carts available to move your furniture, even though several people were moving in and out on the day I got my storage unit.

Katherine E.  |  Overall Experience 
Clasificación:
5.0

Great people

Frank O. 
Clasificación:
5.0

Nicky is the best, thank you

Alexander L.  |  Overall Experience 
Clasificación:
5.0

No improvement needed very professional and friendly staff

Anthony C. 
Clasificación:
5.0

Great staff

David H. 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
5.0

Everything was great. In the particular staff At century storage is always great

ALEJANDRO P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda G. 
Clasificación:
5.0

na

George L. 
Clasificación:
5.0

1.Professional 2.Equipment good maintenance & clean 3.Staff friendly and engaging 4.Office neat and clean with a warm atmosphere 5.Efficient,in and out quick 6.Just a overall good experience 7.will continue to use this location and will refer my friend associates

Robert M. 
Clasificación:
5.0

Friendly and quick.

Perry P. 
Clasificación:
5.0

Marc was great very helpful and informative. Very good customer service skills As always Nikki is wonderful and very cheerful

Irving R. 
Clasificación:
5.0

Excellent service, courteous staff. HIghly recomended!

Alan L. 
Clasificación:
4.0

Nice efficient folk at this location.

GRAHAM B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAREN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesus M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elfy Z.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Claudio M. 
Clasificación:
5.0

Great Staff, super clean facility, always willing and able to help us during our moving/ access. Greatly appreciate the year of helping our business grow.

Fausto A.  |  Overall Experience 
Clasificación:
5.0

Staff was very friendly and efficient.

ZEYNEP K. 
Clasificación:
5.0

El cliente no dejó un comentario.

richard B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON U. 
Clasificación:
5.0

very clean and office staff AMAZING

Debbie B.  |  Overall Experience 
Clasificación:
5.0

You are one of the best. I never have any problems with storing or renting and your prices are reasonable keep up the good work a d great attitude

Karen J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alfrado L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan R. 
Clasificación:
5.0

Thank you, It was excellent, great experience

Marlene R F. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM D. 
Clasificación:
5.0

Every one of the staff was amazing during the years we have been here, and customer service makes all the difference to me. I will look forward to using this location when we have needs in the Coral Springs area again in the future.

Robert B.  |  Overall Experience 
Clasificación:
5.0

It was a pleasure renting the uhaul truck from Sentry Storage Unit. Nicky and Mark were both excellent as well as efficient. I had many questions and they were able to answer every one. I will be using their uhaul service again. Thanks you for making this move an easy one.

Aveian G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aisha M. 
Clasificación:
5.0

The staff is always ready to assist me with my rentals even when I need it ready before official office times.

Marc W. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHUCK W. 
Clasificación:
5.0

Great service

Dale W. 
Clasificación:
5.0

Update your fleet to newer models. What I rented was a 2015 Chevy or GMC with over 78,000 miles. The vehicle was fine & did the job. Thank you Uhaul

joseph G. 
Clasificación:
5.0

Awesome crew!!

Lamar S. 
Clasificación:
5.0

Good office service on this location, thanks

Manuel R. 
Clasificación:
5.0

El cliente no dejó un comentario.

SEAN M. 
Clasificación:
5.0

Conditions were perfect. Easy pick-up. Easy drop off. Staff was very helpful & Friendly. Environment was clean. Definitely will use services again in the future. ¡Gracias!

Chantell H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Avitum M. 
Clasificación:
5.0

Have more vehicles available

Lewis S. 
Clasificación:
5.0

Extremely amazing staff! Really comfortable to be around. Made the renting process painlessly simple.

Ariel M. 
Clasificación:
5.0

Always courteous and friendly. And willing to help.

Frank O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan F. 
Clasificación:
5.0

Get more truck

Karen L. 
Clasificación:
5.0

All Great. Safe friendly.

YVONNE M. 
Clasificación:
4.0

El cliente no dejó un comentario.

romer G. 
Clasificación:
4.0

El cliente no dejó un comentario.

kelly H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DORON T. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHUCK W. 
Clasificación:
5.0

GREAT PEOPLE AND SERVICE

Frank O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Francis S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Isander N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bliky B. 
Clasificación:
5.0

The staff was very accommodating, explaining all the details and information. I would definitely rent a vehicle from this location again.

JAMIE Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria P. 
Clasificación:
5.0

Very nice gentleman at the facility.

PABLO L.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

Volver
arriba