Overall satisfiedRita J. | Overall Experience
Customer Reviews for Sentry Self Storage Tampa
(Distribuidor de U-Haul del vecindario)
Tampa, FL 33605
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 9 a. m. - 6 p. m.
- Dom.: 9 a. m. - 2 p. m.
- 9/19/2021 - 12/23/2021: cerrado
- 12/24/2021: 9:00 a. m. - 12:00 p. m.
- 12/25/2021 - 5/19/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Again, there were no Uhaul signs. This is terrible for business.Maxine G.
I most certainly will recommend your company to anyone in search of storage. I think his name is Darrell or something with d he was great excellent customer serviceCARLTON B. | Overall Experience
great experienceFred B.
El cliente no dejó un comentario.DREW F.
Truck windshield was full of bugs. So were the grill and fenders. The windshield is the important thing. I reserved a 20' truck at another location. A uhaul representative called to tell me to pickup the truck at this location. When I arrived, there was only a 26' available. This size is harder to maneuver and caused me to have more stress driving it. Also, the steering wheel was not leveled horizontally. The truck tracked properly but I had to hold the wheel off center. This truck is new. Only 5k miles. Not what I expected from Uhaul.Mark G.
Very nice staff always professional.Sarah A. | Overall Experience
Todd and Bruce were both helpful and professional.Betsy H. | Overall Experience
Very good service.Pablo F.
The stafft is friendly, professional and amable. I recommend this storage facilityto a friend....EVA N. TORRES S. | Overall Experience
El cliente no dejó un comentario.Raul L.
Truck was dirty and gross inside. Clearly had not been cleaned.Timothy F.
Truck was not cleaned. Food crumbs all over floor and seats. We had to wipe the vehicle down due to sticky liquids on the drink holder area and due to Covid concerns. Someone ate subs & potato chips in there. We definitely left it better than we found itJason W.
El cliente no dejó un comentario.Shanayia M.
Todd was a great help. He was wonderful and I will use this place again. Gracias.Theresa P. | Overall Experience
El cliente no dejó un comentario.Jacob R.
The overall facility was clean and we'll kept but the individual unit was not very clean. I looked at it in the dark when I rented it. Nothing of mine was affected by what looked like oil and melted crayon. Lighting could be much better. Staff was very friendly and professional and actually stayed past hours to get me into the unitMary S. | Overall Experience
COVID friendly staff!! Really pleased with this facility!! I recommend highly!!Lisa M. | Overall Experience
I came in on a promotion they doubled the rent after 6 months six months later they raised it up again and it was excessive they originally told me they would only raise it up a little bit 5 or $10 I was lied to and I do not go back to Liars do not rent here cuz they're not honest the people are friendly and there a puppet for the company who's digging with everybody I don't go back to a place that lies if the price was right I would have stayed there I hate being forced to move I have a bad back and I have another storage facility in Riverview that I've been for 5 years call around and get a better rateDerek B. | Overall Experience
El cliente no dejó un comentario.Josh M.
El cliente no dejó un comentario.STANLEY N.
Pick up location changed without more advanced notice Also, a reserved dolly not available at this location. I had to then go to a third location to get the dolly. By the way the location where I got the dolly was closer for my truck pick up but, customer service did not send me there after I requested the nearest location. They have great service and had t truck available.Andy P.
The truck was dirty and whoever rented before me left the windows cracked and it rained in thereYlonda B.
Problem with uhaul it leaked got part of cargo wetBobby S.
El cliente no dejó un comentario.alexandra D.
I believe that a complete breakdown on your total bill would be greatly appreciated. Not sure how my refund was processed but I'm not happy about the run around answers I received. Not a happy camper right now.Starr K.
El cliente no dejó un comentario.TREVON W.
El cliente no dejó un comentario.MICHAEL L.
Very friendly and helpful staff. Whole area was clean. Noah and Todd was very knowledgeable and explained everything to me about renting a storage unit there.jackie M.
El cliente no dejó un comentario.HELEN A.
Guys may have been too busy to help at this locationDonald D.
El cliente no dejó un comentario.marysa L.
Quickup was relatively easy.Tyler Y.
El cliente no dejó un comentario.Reuben M.
Dropped off the U-Haul overnight so I was unable to speak to an associate, bu the drop off was very simple. My final statement was sent in a prompt manner.Erik P.
Not staffed. I do think they should have some sort of UHaul signage and instructions outside. There is absolutely no mention of UHaul anywhere on the building.Steven A.
El cliente no dejó un comentario.Dabion G.
El cliente no dejó un comentario.Jasmine J.
El cliente no dejó un comentario.Anderson H.
El cliente no dejó un comentario.Daniel R.
Everything was wonderful my experience was greatsherena M.
El cliente no dejó un comentario.bryan H.
El cliente no dejó un comentario.lisa B.
El cliente no dejó un comentario.Jerome M.
El cliente no dejó un comentario.JAYLENE A.
El cliente no dejó un comentario.Jennifer I.
The truck was old and out dated.Matthew B.
Well first off when I returned the truck, I had to wait another 45 mins as the person had left to go pick up their kid. I had boxes that I had returned as I was told that I will be refunded. I had waited far to long and had to leave as I had a plane to catch back to Toronto. I had left my info and they called but ila few days later o returned the call On the Sunday. Person was not at work. Will call today.Noel W.
There is no indication as to where to park the u-haul truck so it was confusing and I ended up blocking the entrance for other vehicles.Jose C.
The staff fast, efficient and easy to deal with. Everybody should be this way.David W.
Very fast. Very efficient. They make it very easy. I'd do it again in a heartbeat. And, I will.David W.
El cliente no dejó un comentario.Amanda P.
El cliente no dejó un comentario.Antonio N.
This is at no fault of the Uhaul dealers, but as a corporation. My drive was one way to another state. It took us four hours and we unloaded within the hour. Still, uhaul charged me for two days. I think this is a rip-off and if there was any other company I could've used, I would have. The dealers are very friendly and helpful though.Tasha B.
El cliente no dejó un comentario.Fabian S.
Wayne is the best!Joseph C.
Judith Cruz was the person who helped , she is the best, excellent & friendly . She know her job ,also we will recomende this company ?? thank you Judith, God bless you.Maria Raquel T.
El cliente no dejó un comentario.Tamara P.
El cliente no dejó un comentario.Tammy N.
El cliente no dejó un comentario.Carlee W.
Fast, friendly service. And Christmas music, too!Russell S.
Ensure people know at pick up if drop off location uses u haul promotion.perry D.
Manager was Awesome!Donice M.
Nothing to do with this location but the customer service on the phone is not very good I reserved the vehicle at one location and they called me later and said it wasn't available I had to pick it up at another one I am not a satisfied at allWILLIAM S.
Staff were able to accommodate my last minute needs and made the process smooth and awesome!!! Thanks Sentry Storage/UHUAL StaffNadja C.
Wayne was extremely helpful and friendly. It was a pleasure dealing with him. A great guy.Wayne B.
El cliente no dejó un comentario.CRYSTAL W.
El cliente no dejó un comentario.marsha J.
El cliente no dejó un comentario.Postoshimi P.
El cliente no dejó un comentario.Tomas E.
El cliente no dejó un comentario.George G.
What needs to be addressed was the 8 phone calls it took to communicate with someone regarding after hours drop off. Not only were we hung up but placed on hold. Only ONE staff member called us back after the call being dropped. Suggest better communication with customers as we had been told there was a form to fill out when droppin off the trailer which we knew was to a place already closed. Ended up using a customer service card given nothing else.lance C.
I called uhaul and spoke to a representative who found a location near me and reserved a truck for 2:45pm. I arrived at the location, which was also a Sentry Self Storage building at 2:45 and the doors were locked and no sign or explanation or anything. There were multiple cars lined up confused and waiting. I waited for 15 minutes and no one came, so I called uhaul and was on hold for 15 minutes so I hung up and called the Sentry number. They had to call the company and call me back to let me know that the workers were on lunch. So I waited almost 40 minutes total and when we finally got in there was no mention of it whatsoever. Other than that major inconvenience, everything ran smoothly.Scarlett S.
The woman at the counter was extremely helpful, we really appreciate it.Charles M.
El cliente no dejó un comentario.Lainie V.
Missing utility dolly, gas tank empty so I had to go straight to a station after picking up the truck, vehicle had roaches in it, was very dirty, and poorly maintained mechanically to the point of being dangerous to drive.Timothy D.
Although not a problems in my case, the small selection of available equipment would present problems in most rental equipment situations. Gentleman would represented the company was superior in his customer relations.JAMES D.
El cliente no dejó un comentario.Jacqueline W.
El cliente no dejó un comentario.DOROTHY F.
Both associates helping this morning were engaged and great to work with. The equipment was in excellent condition and our move was without incident.Christine L.
El cliente no dejó un comentario.Mike B.
El cliente no dejó un comentario.JOHN V.
I like this u haul truck place there very good with helping u with your. Needs In any way that vthey can 50th @ adamo Ave 33619....Angelline A.
El cliente no dejó un comentario.scott S.
fast easy reliable serviceELIZABETH L. | First Impressions
El cliente no dejó un comentario.Kyle W.
Wayne is an incredible asset to your business. Thorough, polite and efficient... great jobchuck J.
Manager was very professional and knowledgeable. Equipment was ready when I arrived and checking out was a breeze, I will return here again. Gracias.simetria S.
El cliente no dejó un comentario.pete B.
El cliente no dejó un comentario.randall M.
The staff was excellent and very informative. The door on my unit does need to have a new weather strip and lock as it is old and tattered.JERE B. | First Impressions
El cliente no dejó un comentario.KELLY T.
I ended here in alamo store.. becouse mi reservation are for causeway blvd. But the location i go before in causeway blvd in tampa .. the customer service is horrible and the truck is full in roaches.. and the lady who take care us is so nusty in miserable.. she need be firedsilvia R.
El cliente no dejó un comentario.JAZIEL S.
When the reservation was confirmed, I did not realize that the pickup was a differenct location than where the reservation was made. We went to the first location and then had to go to a second location. The person confirming pickup should also confirm the locationJANA E.
Nothing everything was perfectalexis R.
The staff was great and got me in and out quickly.Linda M.
There's nothing you can to improve it.. The service was amazingly wonderful. .. Thank you Wayne for all your help.. I will definitely rent another Uhaul from Sentry Self Storage.. It was prefect. . I also was able to rent a storage... On stop shop.... I will absolutely refer all my family & friends <3NILDA R.
The staff were very friendly, knowledgable, and efficient in getting me in and out. Highly recommend this place!SHAZAD M.
Difficult location. Not a U-Haul store, but a storage facility that rents a few trailers.Jack G.
El cliente no dejó un comentario.WHITNEY G.
El cliente no dejó un comentario.LORI J.
Awesome customer service !! quick check out. truck was clean and ran fine. would recommend this location !! great job !GEOSS S.
Truck was clean and ready to go, allowed me to pickup early.ZACHARY R.
Everything went smooth. Very courteous and helpful.Casey M.
El cliente no dejó un comentario.JAMES M.
El cliente no dejó un comentario.Tim S.
Everywhere else it was more expensive here they treated me very well and it was more economic thank you u-haulJUAN R.