everything was easy .JOHN L.
Customer Reviews for Sentry Mini Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
All good thank you :)MIGUEL L.
El cliente no dejó un comentario.EARL B.
El cliente no dejó un comentario.JONATHAN D.
El cliente no dejó un comentario.Antonio W.
Staff were very nice, friendly, and helpful, probably the best experience I've had for a U-Haul rentalKody L.
Clean, convenient location. Staff was awesome. Will use that location again, and recommend.Scott S.
I reserved the truck online and ordered a dolly. There wasn't one on the truck. i called them and was told they didn't have any accessories. Online also didn't give the option to refuse the insurance, but was able to once picking up the truck.Denise R.
El cliente no dejó un comentario.steven J.
El cliente no dejó un comentario.terrance D.
El cliente no dejó un comentario.DAVID R.
This site was professionally operated, very clean, very helpful, and was fully stocked if supplies were needed. The employees were extremely helpful, as my original drop off location was an abandoned car lot which was chained closed and had no working phone number. Thank goodness for Sentry self storage!Shannon I.
The inside of the truck (loading area) was not the cleanest. But the cab was clean.Paul W.
I drove the truck 3miles each way,loaded furniture,locked the truck overnight. Did foot work at house,unloaded the truck,put $3:00 gas in on the way back,driving the other 3 miles. They charged me for both days of course,but also charged me $5.95 for gas. While it's only six dollars,I feel they cheated me as I only drove six miles and put $3.00 in the tank.thomas B.
The truck was on empty when i got it. We returned it the same way yet I was charged $58 that was taken off my card. $28 was for the gas they had to fill up and then $30 for a late fee. Why would I have a late fee if you are going to just take it off my card without my permission anyways. Customer service tried to help me. I sent a pick of the gas gauge with the gas light on as soon I got in the truck. I have had no response since to correct the problem. I called back and the lady was very rude. She then transferred me to nicer man but he told me I needed to reply to a contact you sent me but it was on a no reply email. I have not been happy with this service.simon C.
Very helpful, courteous staff.Peter B.
Everything was as expected. Well run operationDouglas S.
El cliente no dejó un comentario.Joseph U.
El cliente no dejó un comentario.CARL C.
Pleasure to do business with them would not recommend any othersGary L.
The people working there are exceptionally polite and caring. Very anxious to help, I look forward to future rentals at this location.EVERETT P.
my experience with this location was great. However I booked originally with UHaul.com. The location I chose for pickup was not where .com sent me. The first location was a lockbox with one truck under a tree. After going home and calling I was sent to a 2nd location that I was told by the UHaul rep was a manned location. Again it was closed with a lock box that had no access. I drove to a loc that I knew would be open at 11am. Sentry mini storage. I would recommend them but would never use UHaul.com again! I wasted 3 hrs running around trying to get a truck while my helpers to load waited with nothing to do.Lisa O.
Everything went very well. The van we rented was very clean. The counter personell were very helpful and courteous.John P.
This location was great. However the over all experience with reservations and 24 pick up and return were pathetic and was a total let down. With all my military moves with U-Haul I have never been so let down and inconvenienced. Driving to 3 locations no phone help or chat working. U-Haul made a simple in-town move Into a circus act and made me look like a clown.David L.
Staff was very friendly and made sure I was comfortable driving the truck and asked me if I had any questions or concerns.Karen K.
Truck was dirty and had cigarette butts and ashes around the cab and inside the back of the truck. The middle seat belt did not work correctly and was unsafe. The back right rear tire was given to me and was dangerously low on air. I was given the keys and could not wait in line again as there were 5 people ahead of me after I received the truck. So i took the truck and had to spend time cleaning the cab and sweeping out the back. I also had to put air in the right rear tire. I was also charged for a dolly rental even the I did not use it. the secure tag was already missing when i was given the vehicle. The station rep would have noticed this if they took the time to show me the truck, inspect it and give me proper safety and operating instructions.Steven B.
They where pleasent people to deal with. Top notch.EARL L.
They were fast, friendly and efficient.Mark B.
El cliente no dejó un comentario.Michael R.
Staff is amazing. Fast and friendly service. Will definitely rent from this location again.Gregory P.
Great location, amazing customer serviceJustin B.
Great staff. Fast and excellent service !GREG P.
El cliente no dejó un comentario.Kevin I.
Staff is excellent and friendly. Excellent service !!! : )GREG P.
Nothing, everyone was polite , courteous, professional, and efficient, sad to say that's gone now a days. everything was perfectFlorian W.
Excellent service and friendly staff. All are very helpful and appreciative of your business. Would definitely recommend to use.Robert J.
The staff is excellent and the service is always fast and friendly.GREG P.
The van I rented was so dirty and smelled heavily like cigarette smoke. I had to detail it before I could use it. If needed I do have pictures. I would hesitate to rent from Uhaul again, as I need a clean van to transport my cargo, which I normally rent from enterprise but they did not have a van this month so I tried Uhaul, and am very disappointed. Plus it is disgusting to have to drive 6 hours smelling tabbacco smoke.Sonya A.
The staff is amazing. Great people and service !GREG P.
El cliente no dejó un comentario.Christina C.
Reserved a larger trailer online. Only a smaller trailer was available. Equipment was clean. Location staff was professional.William C.
Extremely accommodating people. Nothing I can think of that would improve their operation. They got it all.Donald V.
The salesman/customer service rep at the location was very helpful... did a great job....Paul W.
El cliente no dejó un comentario.Shanika N.
El cliente no dejó un comentario.OPAL B.
El cliente no dejó un comentario.David S.
I've rented several times this month from different locations and this location is by far the best. They are personal and friendly. They don't make it seem like it's just there job. They greeted me as soon as I pulled in and got everything done VERY fast. 5 stars!Victoria P.
The person at the front desk customer service needs to improve to be friendly. They act like it was a bother when I went to pick up the truck. The gentle was very rude and nasty when the truck was returned. If any question you can contact me 727 916 3078Tamara C.
Everything was Great!!!!Enrique C.
El cliente no dejó un comentario.michael S.
Very nice place, the only thing is that they tried to make me feel bad for dropping off the truck there because they said they have too many trucks.Debbie S.
Nothing. The staff were super accommodating, helpful and friendly. Thank you for a bright spot during our move!David B.
El cliente no dejó un comentario.George T.
El cliente no dejó un comentario.RICHARD P.
El cliente no dejó un comentario.Alexander L.
steering wheel on truck was cocked to the right about 25 degrees when going straight. It made steering disconcerting and uncomfortable. I have never driven a vehicle like that. Fortunately I didn't have to go too far. Wouldn't have wanted to drive for a long trip.Randall S.
Great service. Reservation online. Took just minutes to pickup. Same with return. Definitely will use them againjohn Z.
El cliente no dejó un comentario.Peter R.
Tony was very helpfulGeorge T.
El cliente no dejó un comentario.RAY L.
The services could not have been better. The counter associate was professional, quick and very pleasant. The vehicle was ready for me before I finished the paperwork. Every aspect was spot-on perfect.Frank Q.
Best uhaul round town! Best customer service round town!racquel F.
El cliente no dejó un comentario.Michelle A.
I just have a question, I paid $91.73 and now I see another charge for $19.34? was is that for? Not too happy with thisToni B.
El cliente no dejó un comentario.MIKE L.
all is good don't fix what's not brokenJOHN F.
the people at sentry stg. were extremely helpfull and did all they could to help with the move from fl. to ma. my thanks to them for going the extra mile to make the move a success. bob c.ROB C.
El cliente no dejó un comentario.Michael V.
El cliente no dejó un comentario.JAY P.
Extraordinario servicio al clienteJames D.
El cliente no dejó un comentario.Randy W.
I always rent Uhaul trucks and trailers from Sentry Mini Storage. They are the BEST in the area to deal with. They are VERY knowledgeable and can accommodate my Every need. I recommend them to everybody I know and who ever ask me where to rent from. Keep up the Great Service Sentry Mini Storage Big pat on the back. John.JOHN F.
Great customer service. Great to deal withryan C.
The truck I got had mechanical issues resulting in me having to hire additional help to unload truck. Went to the location the following morning to replace truck only to be told there was none available in their location or a near by location. I rent from uhaul at least 3-4 times a year and never experienced any like this...unfortunate!AGATHA A.
El cliente no dejó un comentario.Damian O.
El cliente no dejó un comentario.Jose J.
This is a very nice place to get a rental they a very nice people that work here very friendly also i highly recommend this uhaul locationSUE A.
El cliente no dejó un comentario.David W.
El cliente no dejó un comentario.JOHN C.
They had the paperwork completed as I walked into the facility. They are so friendly and want to know how the drive was and if any issues were with the trailer. These people are simply the best.Andrew T.
Great customer service. Employees were fantastic.James R.
One of the best experiences I have had renting a U-Haul.Alan M.
El cliente no dejó un comentario.Michael O.
El cliente no dejó un comentario.Bill L.
El cliente no dejó un comentario.robin B.
Great Service. Courteous. Well Organized. Would recommend highly. Would return.ROBERT J.
El cliente no dejó un comentario.JOHN S.
The only thing that didn't work out, was it says 24 hour pick up. Nope had to wait for the office to open to get the truck. U haul should Clarify exactly which locations are 24 hours for pick up.Bobbi N.
Very friendly helpful staff and clean facility.cliff C.
No hidden or manipulated feesEDWARD C.
El cliente no dejó un comentario.Timothy H.
El cliente no dejó un comentario.Paula L.
El cliente no dejó un comentario.latanya W.
El cliente no dejó un comentario.Janice C.
I dropped off the truck after hours. I never went inside.Beverly L.
Fast check in and check outErin D.
El cliente no dejó un comentario.Salvatore M.
The lady manager that helped me was very courteous and helpful to me. her personality was great.WILLIAM A.
Customer service was great.mike S.