El cliente no dejó un comentario.Robert S.
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.LEE D.
El cliente no dejó un comentario.Scott B.
The guy there didn't work for uhaul and had no idea what we were supposed to do. Website to return wasn't working, I had to download app, verify email, sign up for an account, etc. Uhaul should not have unmanned locations. Our prices certainly haven't gone down, but customer service has. It took us 20 minutes to return a truck that is supposed to just be drop off.Jamie K.
Even though Uhaul has removed most if not all human contact the proprietor of this establishment was fantastic. I cannot recommend this location any higher.Frederick S.
Not a very good experience. I did a phone online check-in. Directions for finding the key were incorrect. So I had to go inside and wait for 30 to get help. The owner was rude. Talked to me as if I was stupid. I tried to show him the directions I was given. He gave me the keys and told me to make sure and have it back by 1:00 pm for the next person, and walked away. My reservation was until 1:30.Camellia H.
El cliente no dejó un comentario.Michael M.
I requested to have the dolly, the people at the location forgot to put it in the back of the truck. I had to run around to different locations to find it. All that wasted time especially the time of the movers resulted in the extra cost. I would like to get a full refund at the very least!Vladimir K.
It was very confusing trying to find the vehicles and there's no one on property to help.Adam B.
The U-Haul app is painful and does not work well at all!Cynthia P.
While i appreciate vendor machine type rentals - I appreciated being able to speak to a real life person when I picked up the truck. I ordered and confirmed everything on the app but still needed to complete some quick paperwork when I got there - which was not a problem.grear service and easy location for where we live.Pamela B.
The location was fine, the big problem was we ordered a utility dolly and a furniture dolly and neither were supplied. It was just my wife and I doing this whole move because of COVID-19 and now we had to do it all with nothing to help. My wife's back was wrecked after this, and when I sent a message to UHaul regarding this saying not only should they take off the dolly's we didn't get but we shouldn't have to pay full price for everything else they ignored it and just charged our card (they at least took off the dolly's) and never even responded. Terrible customer service. If we ever need something like this again I can promise it won't be UHaul.Colin D.
David was very helpful and courteous upon arrival to drop off the truck.Peter M.
It seems there is always an issue with the keys being in the wrong spot when I rent from here and last time I waited on hold for 45 min before someone could help but other than that it worked and I was able to move.Alex Q.
El cliente no dejó un comentario.Billy W.
El cliente no dejó un comentario.Eduardo R.