Comentarios del cliente para Self Storage One Middle River

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Self Storage One Middle River

Grado total:

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Gregory Z. en

Grado:

El cliente no dejó un comentario.

Shawn H. en

Grado:

Very helpful

Brandon F. en

Grado:

Customer service needs improvement. Don't tell the customer they HAVE to bring it back to the same location etc

Paula C. en

Grado:

El cliente no dejó un comentario.

alan s. en

Grado:

El cliente no dejó un comentario.

akia t. en

Grado:

The excellent customer service the ladies had was a 5star I will go back anytime

BRIELLE M. en

Grado:

El cliente no dejó un comentario.

crystal h. en

Grado:

El cliente no dejó un comentario.

Robin L. en

Grado:

Nothing. The representative was helpful with information about other places that have trucks

JOSEPH J. en

Grado:

Evan though it was at a storage location everything went smooth.

rackia d. en

Grado:

just double check next time to make sure any extra rental equipment is with the rental truck upon arrival

Denise M. en

Grado:

Wonderful customer service!

U sein W. en

Grado:

El cliente no dejó un comentario.

Steve S. en

Grado:

Nothing. I think the rental was expensive to be honest. Thankfully I don't need it often.

u sein w. en

Grado:

Very friendly and quick service

DEBORAH R. en

Grado:

The staff was extremely helpful with my rental and was accomadating to my needs to rent the truck for additional days when I realized I needed more time. I will gladly deal with them for any other times I need to rent a uhaul.

judy h. en

Grado:

Very easy to rent and return. I would recommend this location.

Shannon B. en

Grado:

El cliente no dejó un comentario.

Fred K. en

Grado:

El cliente no dejó un comentario.

Simon T. en

Grado:

El cliente no dejó un comentario.

Robert M. en

Grado:

Nothing to do with location, but I was not properly notified of reservation change in location. I went to address in my email, only to find it wasn't the correct location.

Chwen Chih Y. en

Grado:

It would have been safer to drive had the side mirrors been adjustable.

Brian L. en

Grado:

The service rep was nice, the van was clean, and it was a nice experience.

jesse R. en

Grado:

El cliente no dejó un comentario.

Danny f. en

Grado:

Location said I would have to return the box truck before they closed at 6pm when I called. When I called uhaul they put my reservation in for this location and told me I could return it and drop the keys off even if the place closed. Also front parking lot for this location only held 3 cars and luckily had space when I returned it only after I moved my car first. Also there was trash left in the front of the box truck but I cleaned it when I returned it to not risk being charged extra.

GEORGE R. en

Grado:

El cliente no dejó un comentario.

Eric O. en

Grado:

El cliente no dejó un comentario.

DEBORAH R. en

Grado:

customer service rep Sara was very accomadating to my need to rent a uhaul.. I would highly recommend this location to family and friends

NICOLE S. en

Grado:

El cliente no dejó un comentario.

John C. en

Grado:

Your website and app are absolutely terrible. When I reserved a U-Haul, there was no indicator of any sort that I would be reserving a "local only" truck, meaning I would have to return it to the same location I rented it from. Only after going to pick up the truck was I informed of this. Because this was a Sunday rental, there were no customer service reps available to help me and there was no phone number I can call to get assistance posted anywhere obvious. Finally, when I went to pay for the truck, the app would not accept my stored CC number so we had to use my wifes card to pay. She was charged, but a hold was then ALSO PLACED ON MY ACCOUNT for the originally estimated cost of the truck. I have no idea when this ridiculous hold is coming off. I plan to write a terrible review on Yelp and Google and will never use U-Haul again. Awful customer experience. Shameful.

MARKI B. en

Grado:

El cliente no dejó un comentario.

patrick c. en

Grado:

Great customer service from Sarah she was very helpful...

SARAH M. en

Grado:

El cliente no dejó un comentario.