Comentarios de los clientes para Self Storage One Eastpoint

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Self Storage One Eastpoint

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Ashley G.
Clasificación:

U-Haul did NOT exceed my expectation of service. The process throughout my whole moving ordeal has been absolutely horrible. The customer service from each rep that I talked to excluding three people out of the AT LEAST 12 was horrible. I'm very disappointed and will think otherwise I'm the future or even recommending the company to a friend.

Heather W.
Clasificación:

El cliente no dejó un comentario.

Tamia C.
Clasificación:

I thought the two ladies that helped me we great, they went above and beyond to help me.

Curlie J.
Clasificación:

I was satisfied with the employee at this location but I was very unsatisfied with the way that my reservation was held I requested a specific location and my order was rerouted without notice that was very unsatisfied professional.

Warren B.
Clasificación:

El cliente no dejó un comentario.

Charrdall K.
Clasificación:

Front desk staff had a pleasant yet professional attitude! Awesome customer service!!!!

Christie B.
Clasificación:

El cliente no dejó un comentario.

Kory M.
Clasificación:

The website process is wonky, at best. Furthermore, you don't include in the email confirming your order that I needed to go in and do anything further, i.e. register my license. Then, and most ANNOYINGLY, at the end of the process to do all that you ask for my passport, a friends contact, a utility bill, etc to prove I am who I am. How about this? You already have my license # and photo of back and front. Use that to prove who I am. That was such bs when you don't know you have to do it in the first place. Very disappointing and a big hassle.

Leigh B.
Clasificación:

Nothing their services was great I promise I'll only do uhaul business with them!

LaShawna B.
Clasificación:

El cliente no dejó un comentario.

Torin R.
Clasificación:

El cliente no dejó un comentario.

Allison M.
Clasificación:

El cliente no dejó un comentario.

Juan V.
Clasificación:

This is my 3rd time using UHaul and my very last time. Each time the experience was terrible. In most locations (except the East Brunswick NJ location) the people who worked at the places were nasty or extremely unhelpful. In 2 of the 3 cases, the van we ordered (for a drop off at a different location) wasn't available and we had to basically beg for help to resolve the issue, as the employees look to us to solve what was UHaul's problem. We were then both times sent to drive to another location to pick up the van, only to find out we were given at truck - which we didn't need, want or like to drive and couldn't' take on some rides. Overall a terrible experience. NEVER AGAIN!!!

ROBERT D.
Clasificación:

El cliente no dejó un comentario.

Jessica D.
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This location is VERY small. For everything you have to do there should be better parking

Jawan D.
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El cliente no dejó un comentario.

Thomas L.
Clasificación:

Everything was wonderful!

Warren S.
Clasificación:

When I picked up the truck the Windows were dirty and the mirrors were dirty. I really think when you pick up a rental the customer shouldn't be the one cleaning the windows and mirrors.

bingxue Y.
Clasificación:

El cliente no dejó un comentario.

Claudette G.
Clasificación:

Make note of damages on customer copy of contract so drop off location doesn't have to call to confirm preexisting damages.

David F.
Clasificación:

El cliente no dejó un comentario.

Bryan L.
Clasificación:

When I made my reservation online, I selected the nearest location to me. When the conformation came, it was for a location almost 20 miles away! When I called I was told it was a glitch in their system. That glitch @$1 per mile = Over $40! The rental was $19! Doubled the cost. I rebooked and got a different location, still much closer than where uhaul tried to send me. Makes Uhaul apear very shady and dishonest.

Amanda F.
Clasificación:

El cliente no dejó un comentario.

garriott M.
Clasificación:

All was well and the transaction went very smooth and painless.

VINCENT T.
Clasificación:

El cliente no dejó un comentario.

ROBERT B.
Clasificación:

El cliente no dejó un comentario.

Michael G.
Clasificación:

El cliente no dejó un comentario.

TAMMY M.
Clasificación:

It was closed when I dropped the truck off

Frank T.
Clasificación:

El cliente no dejó un comentario.

TERRI K.
Clasificación:

El cliente no dejó un comentario.

Benjamin W.
Clasificación:

El cliente no dejó un comentario.

MICHAEL S.
Clasificación:

El cliente no dejó un comentario.

Sean S.
Clasificación:

Maybe start carrying more vehicles and equipment. I've heard many horror stories about the other U-Haul place in town, most folks would be grateful for an alternative.

PAM W.
Clasificación:

The proprietor was very nice, but the location was VERY unprofessional looking... With such a nice place on NW 5th Street in Corvallis I'm not sure why this place is used...

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