Comentarios del cliente para Self Storage One Eastpoint

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Self Storage One Eastpoint

Grado total:

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Ashley G. en

Grado:

U-Haul did NOT exceed my expectation of service. The process throughout my whole moving ordeal has been absolutely horrible. The customer service from each rep that I talked to excluding three people out of the AT LEAST 12 was horrible. I’m very disappointed and will think otherwise I’m the future or even recommending the company to a friend.

Heather W. en

Grado:

El cliente no dejó un comentario.

Tamia C. en

Grado:

I thought the two ladies that helped me we great, they went above and beyond to help me.

Curlie J. en

Grado:

I was satisfied with the employee at this location but I was very unsatisfied with the way that my reservation was held I requested a specific location and my order was rerouted without notice that was very unsatisfied professional.

Warren B. en

Grado:

El cliente no dejó un comentario.

Charrdall K. en

Grado:

Front desk staff had a pleasant yet professional attitude! Awesome customer service!!!!

Christie B. en

Grado:

El cliente no dejó un comentario.

Kory M. en

Grado:

The website process is wonky, at best. Furthermore, you don't include in the email confirming your order that I needed to go in and do anything further, i.e. register my license. Then, and most ANNOYINGLY, at the end of the process to do all that you ask for my passport, a friends contact, a utility bill, etc to prove I am who I am. How about this? You already have my license # and photo of back and front. Use that to prove who I am. That was such bs when you don't know you have to do it in the first place. Very disappointing and a big hassle.

Leigh B. en

Grado:

Nothing their services was great I promise I’ll only do uhaul business with them!

LaShawna B. en

Grado:

El cliente no dejó un comentario.

Torin R. en

Grado:

El cliente no dejó un comentario.

Allison M. en

Grado:

El cliente no dejó un comentario.

Juan V. en

Grado:

This is my 3rd time using UHaul and my very last time. Each time the experience was terrible. In most locations (except the East Brunswick NJ location) the people who worked at the places were nasty or extremely unhelpful. In 2 of the 3 cases, the van we ordered (for a drop off at a different location) wasn't available and we had to basically beg for help to resolve the issue, as the employees look to us to solve what was UHaul's problem. We were then both times sent to drive to another location to pick up the van, only to find out we were given at truck - which we didn't need, want or like to drive and couldn't' take on some rides. Overall a terrible experience. NEVER AGAIN!!!