Comentarios del cliente para Self Serve Garage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Self Serve Garage

Grado total:

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Buenaventura D. en

Grado:

It was fast and very handle

Brian B. en

Grado:

El cliente no dejó un comentario.

Marquez W. en

Grado:

Great experience. The nervous, I'm assuming, new guy at the front was the cutest. Will definitely rent from the location again!

William E. en

Grado:

Third uhaul in the area I’ve used. Nicest staff, cleanest establishment, will use them in the future

Greg M. en

Grado:

Have the truck ready at the requested pick up time. The owner had to move several other trucks before I could take mine. The truck was almost on empty so I had to stop to fill it before I even made it to my destination. I had asked for internet check out but wasn’t able to because of all the issues, it took 30 minutes instead of only a few.

Lefefe P. en

Grado:

El cliente no dejó un comentario.

Michelle A. en

Grado:

Great customer service from the gentleman at the counter.

Gregory V. en

Grado:

El cliente no dejó un comentario.

nile D. en

Grado:

El cliente no dejó un comentario.

Kylar M. en

Grado:

Been double charged because the guy couldn’t pay attention to what we was doing. I said from the start the card I gave them is not the card I’ll be using. But yet that one got charged 60, my other one got charged 38.16 then $104.25 twice after already giving them 100 in cash. The total was 2 something. Plus he tried to say I drove for more miles then I did. I’m glad I took before and after shots. This whole place came off very shady.

Sandra R. en

Grado:

El cliente no dejó un comentario.

Lori L. en

Grado:

El cliente no dejó un comentario.

Joyce Charity N. en

Grado:

Very efficient. I will definitely recommend U- Haul to everyone.

Tricia M. en

Grado:

Horrible service, very rude customer service & we were over charged!! We would never go back or recommend to anyone!

MARK H. en

Grado:

El cliente no dejó un comentario.

Peggy A. en

Grado:

El cliente no dejó un comentario.

Jose G. en

Grado:

Great Experience we will be defiantly be using this location again.

Craig S. en

Grado:

Very helpful, quick and professional staff during both pickup and return. Thanks!

Clark W. en

Grado:

El cliente no dejó un comentario.

Christina H. en

Grado:

Very friendly, efficient and informative. I would definitely chose to rent from this location again.

Gregory G. en

Grado:

El cliente no dejó un comentario.

letitia R. en

Grado:

Spoke with George and Luis, very good service. Nice people.

Tara B. en

Grado:

El cliente no dejó un comentario.

Mitchell N. en

Grado:

He was quick and easy to go through. Return was quick as well. Will definitely use again.

Samuel L. en

Grado:

El cliente no dejó un comentario.

ROXANNE W. en

Grado:

El cliente no dejó un comentario.

Daniel G. en

Grado:

Nice and easy.

tanya H. en

Grado:

El cliente no dejó un comentario.

Nichole R. en

Grado:

El cliente no dejó un comentario.

James S. en

Grado:

El cliente no dejó un comentario.

Kelly H. en

Grado:

El cliente no dejó un comentario.

PELINDA FIASILI M. en

Grado:

Awesome customer service!

Mona L. en

Grado:

El cliente no dejó un comentario.

Teresa K. en

Grado:

El cliente no dejó un comentario.

Emanuel R. en

Grado:

Professional and prompt service. The 20' truck I rented to move my son from Tacoma, WA to Sacramento, Ca was amazing. Simple and easy to drive with plenty of power to get over the passes.

Kianna T. en

Grado:

El cliente no dejó un comentario.

Stefan B. en

Grado:

El cliente no dejó un comentario.

Casey R. en

Grado:

The person who checked me out was very knowledgeable and a pleasure to work with

Allison D. en

Grado:

Same for inside the trucks (gas tank capacity)

george P. en

Grado:

Clean place, friendly staff... selfservegarage.com

IRIS F. en

Grado:

El cliente no dejó un comentario.

Troy A. en

Grado:

Great customer service!

carrie F. en

Grado:

I was shuffled to two different pick up places from my original pick up place. The place was out of my way, but decent enough. We are a small business that has been doing a community event for 4 years. We have been renting a truck on the last weekend in April from the same rental place. We understand that sometimes trucks are out late, break down or overbooked. However, we did not appreciate how being shuffled around ended.

CYNTHIA W. en

Grado:

El cliente no dejó un comentario.

Jacquelin S. en

Grado:

Thanks for making our moving experience easy breezy!

Vy N. en

Grado:

Need to track how fuel needs to be in. Either in full or have the previous renter have it renturn in full. Depending how much is used from the full

tyrone J. en

Grado:

I forgot the man that assisted me, he was an RN in the military. He was helpful and amazing customer service. Thank you.

rachel J. en

Grado:

The transmission was slipping in this truck, missing windshield wipper arm. Was very anxious driving over the mountain pass with these conditions

Kathleen G. en

Grado:

El cliente no dejó un comentario.

Daniel M. en

Grado:

El cliente no dejó un comentario.

Tyler M. en

Grado:

El cliente no dejó un comentario.

Daniel S. en

Grado:

quick. efficient.friendly

Kent C. en

Grado:

Owner was amazingly helpful. Would easily recommend this and will use this in the future.

amy P. en

Grado:

The young man that helped set me up with my moving truck and car dolly was GREAT! He was a upmost professional and went above and beyond to make sure we understood the equipment and triple checked the equipment before we left. Made it clear that if we had any issue to call the 800 number and if we got no response to call him directly and he would help us out with what ever we need along our trip.

Clark W. en

Grado:

Very friendly and helpful with a lot of added value at the location.

EVERETT L. en

Grado:

El cliente no dejó un comentario.

John D. en

Grado:

When I tried to return the car dollythey sent me to different places who also didn’t want it because of storag space. After 25 minutes and 32 miles I dropped it off where I picked it up and they changed my rental price raised it $5.45 It isn’t my problem they didn’t want it or didn’t have room but I had a contract and price should not be change.

CARLOS D. en

Grado:

Customer service excellent, equipment was as expected and worked properly.

Arthur K. en

Grado:

Uhaul still reigns in reliability and convenience. Am very happy with my recent visit.

Mitch B. en

Grado:

everything you said I could rely on you did not do. on both occasions you said we could expect a call the night before with instruction pick up. It happened neither time. I think you are relying on an old trusted brand name and providing very unreliable pitiful servise. The Penski trucks are comparable in price and spot on in service. If you want to remain in business you had better take a good look at what you are doing and think about some serious change I have had three experiences with UHaul only one of which was satisfactory. I have had one with Penski that was perfect. I do not think you realize how stressful it is when you have lined up friends to help you load and unload and the company you are renting from does not follow through with calling. I do not think you realize how hard it is to move appliances without a hand truck

chuck S. en

Grado:

El cliente no dejó un comentario.

leonard A. en

Grado:

El cliente no dejó un comentario.

Calleta C. en

Grado:

I was misinform by a representative and now they want me to pay for someone else mistake

Christine B. en

Grado:

El cliente no dejó un comentario.

shannon F. en

Grado:

The gentleman that assisted me was not only extremely helpful, but just an overall delightful and positive human being. This location is slightly farther than where I typically go, I just used it this time because they had the trailer I needed available and it was worth the extra drive. I will be back because of him, I only wish I had gotten his name.

Dean R. en

Grado:

We had reservation for pick-up at 9:00am...no one was there to complete the rental paper work until 9:15 am...this delayed our move and was a very frustrating experience. Open hours indicated that the location opened at 9:00am...OPEN ON TIME!

mesfin Y. en

Grado:

El cliente no dejó un comentario.

York L. en

Grado:

El cliente no dejó un comentario.

jan D. en

Grado:

Awesome custom service....quick process...would return again to this location if needing a uhaul in the future

kismet K. en

Grado:

do not send anyone to U-Haul Lakewood, at Bridgeport and South Tacoma Way.

Dennis W. en

Grado:

Nice Experience, very professional!!

Jeremy C. en

Grado:

El cliente no dejó un comentario.

Brenda G. en

Grado:

Not charge an next day rate when the truck was returned late.

Katrina S. en

Grado:

El cliente no dejó un comentario.

BILLY N. en

Grado:

I was in and I was out. The owner was very friendly with great customer service.

eric W. en

Grado:

El cliente no dejó un comentario.

David E. en

Grado:

El cliente no dejó un comentario.

lori P. en

Grado:

El cliente no dejó un comentario.

CARLOS D. en

Grado:

Experience was very nice

george P. en

Grado:

El cliente no dejó un comentario.

Glenn S. en

Grado:

El cliente no dejó un comentario.

Roger H. en

Grado:

Nice folks at this location! In an older more industrialized part of Tacoma, but was sufficient and the person who checked me in was quite nice!

rickey E. en

Grado:

George and Doug where great

rickey E. en

Grado:

George and Doug were very professional they made renting a breeze I really do appreciate all the help they gave us

Michael M. en

Grado:

We were satisfied with this location, although...we were NOT Satisfied by the Truck that was Too Small for our needs. We requested a 20' Truck, 2.5 weeks in advance of our move and could only get a 15' truck on our move day. We must now complete our move on another day. This was a Hub scheduling problem, not a Self Serve Garage problem.

Long V. en

Grado:

There was confusion on the rate that my reservation was made for. After picking up my uhaul truck outside of operating hours, I noticed the rate was incorrect. I called customer service and was advised that the rate can be adjusted after the truck is returnes.

Jennifer S. en

Grado:

The attendant, Alec was a very kind and considerate young man. Very helpful and knowledgeable. Would recommend and rent from this location again.

John K. en

Grado:

The customer rep was awesome!

Anzoumana B. en

Grado:

Thank you soooooo much.

JASON S. en

Grado:

My experience at the location was great. The rest of my Uhaul experience, not so much. Luckily, no more moving for me. Take care Uhaul and invest in more 26ft trucks would ya.

Kristin M. en

Grado:

El cliente no dejó un comentario.

JOSE L. en

Grado:

El cliente no dejó un comentario.

Richard A. en

Grado:

It was after hours when I dropped the truck off, and the building alarm went off while I was walking around taking pictures for self return. The location was adequate, but i was a little unsure of where to park the truck. No real issues, though

richard N. en

Grado:

El cliente no dejó un comentario.

James S. en

Grado:

El cliente no dejó un comentario.

Mary M. en

Grado:

El cliente no dejó un comentario.

eric W. en

Grado:

The Owner of Self Serve Garage is a Great Guy!

THAD G. en

Grado:

Service was efficient and effective. No complaints.

Cindy P. en

Grado:

This location was just fine; however I am uncertain that I would recommend uhaul at all after my experience. Uhaul cancelled/ switched my reservation several times causing my move to be even more miserable than usual.

KRISTLE B. en

Grado:

El cliente no dejó un comentario.