Comentarios del cliente para Select Services Leasing

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Select Services Leasing

Grado total:

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tiawana B. en

Grado:

great customer service

Robert S. en

Grado:

The truck was dirty in the cab, box, and outside. The location was very sketchy, looked like a indoor yard sale/dog retirement center, is that up to building code?. It also did not have any boxes nor locks to purchase. This part should not count against this location. When first setting up the drop off location the website provide not one but 2 locations in Parachute, CO. After confirmation of location, and 5 days later (1 day before pick up) my location was changed to Grand Junction. Which put my moving a day behind. U-Haul fix your drop off/pick up points, so this does not happen to someone else.

David S. en

Grado:

El cliente no dejó un comentario.

Steve K. en

Grado:

Dropped the equipment at designated location, which was unattended / hadn't opened for daily business.

ian M. en

Grado:

It was a bit confusing because there are two Uhaul places next to each other and I dropped the truck off at the wrong location. I found the other Uhaul location and they helped me fix the drop off problem. Over all no complaints.

Whitman D. en

Grado:

El cliente no dejó un comentario.

Jennifer W. en

Grado:

El cliente no dejó un comentario.

Ashley M. en

Grado:

This location was not well maintained. It was combined with a "ma and Pa" convenient store that was also very messy. The associate was not very knowledgeable.

Jerry R. en

Grado:

El cliente no dejó un comentario.

Robert U. en

Grado:

El cliente no dejó un comentario.

brandon M. en

Grado:

Tire was flat went I went to hook up they sent me up to the main center they took an hour and a half to change a single tire.. put me behind schedule for the entire day..

Gerald F. en

Grado:

Check all lights before pick up time. Trailer I rented had non-working license plate light and I had to use the trailer in hours of darkness.

Casey F. en

Grado:

El cliente no dejó un comentario.

Christopher H. en

Grado:

They were very friendly and accommodated our needs.

Eric N. en

Grado:

El cliente no dejó un comentario.

Dallas R. en

Grado:

El cliente no dejó un comentario.

Lisa F. en

Grado:

When I picked up my uhaul, I asked what would happen if I could not return it till 6pm the next day instead of 10am. I was talking to both an employee (also named Lisa) and her supervisor. I thought they understood I needed it till 6pm the next day and I later learned the supervisor thought I would call him and let him know IF I needed it till 6pm. The supervisor handled this situation appropriately but the employee called me at 10am asking about my uhaul. I reminded her of the conversation we had yesterday and she did not remember it all. She said there was no note written and I said then that is on her because she forgot to write the note. It was just so bizarre she did not remember our conversation. Then, regarding the uhaul I rented, I feel it should not be used again until two issues are fixed. #1, the engine does not start right away when the key is inserted. The employee told me about this and how I need to "wiggle" the key in just the right way to get the uhaul to start. This became a panic issue for me when I had it because I was worried rather or not the uhaul would start. Then, #2, in the inside of the uhaul, the window visor above the driving seat is broken.

Bradford B. en

Grado:

Proprietors were very friendly and accommodating.

Elliot L. en

Grado:

Was very make shift, uninviting, and poorly kept up. The lady helping me was on the phone for the first 20 minutes and then helped us. Then set her dog up on the desk in front of me.

Eric B. en

Grado:

El cliente no dejó un comentario.

Sheldyn G. en

Grado:

Uhaul store was dirty and messy inside and out. Lady kept my invoice because there was a problem with the lights on the auto-transport and never resolved problem. Lady told me to unhook trailer myself while she sat on the computer.

Shaun H. en

Grado:

El cliente no dejó un comentario.

JAMES A. en

Grado:

El cliente no dejó un comentario.

Larry D. en

Grado:

None

kalsay R. en

Grado:

This was a joke and made my move about 40x harder than it should’ve been. Not sure why I need to receive 6 phone calls in 3 days, some happening within 10 mins of each other and leaving numerous voicemails.

richard K. en

Grado:

El cliente no dejó un comentario.

ART B. en

Grado:

Someone tightened the ratchet strap on the car hauler so tight couldn't hardly get them free. People that don 't know how use any type ratchet strap should be banned from using them.

Laura M. en

Grado:

El cliente no dejó un comentario.

Pauline D. en

Grado:

I was sent to the wrong location which was open until 7 then sent to the ghetto where it took me 1 1/2 hours to get in lock box sent my license and picture 4 times... I will tell everyone I know to never use UHaul and the guy at the UHaul storage where I was sent first was a jerk??

Ginger C. en

Grado:

El cliente no dejó un comentario.

zam M. en

Grado:

El cliente no dejó un comentario.

Erin R. en

Grado:

Older trailer, not sure if the surge brakes were working.

Miles S. en

Grado:

El cliente no dejó un comentario.

Patrick H. en

Grado:

El cliente no dejó un comentario.

Jim W. en

Grado:

I thought the price for a 6 hour rental was expensive. I’ve paid significantly less at other places in town for the same product

Catherine C. en

Grado:

El cliente no dejó un comentario.

karl M. en

Grado:

Make sure trucks are in good shape.

Todd M. en

Grado:

El cliente no dejó un comentario.

CHRIS H. en

Grado:

El cliente no dejó un comentario.

John D. en

Grado:

Brakes did not work on our trailer at highway speeds. 2nd trailer I have rented with no brakes.

Vicki R. en

Grado:

El cliente no dejó un comentario.

Norman H. en

Grado:

Poor site from visibility and very non proffessional

Bethany H. en

Grado:

El cliente no dejó un comentario.

Judith P. en

Grado:

El cliente no dejó un comentario.

Rod M. en

Grado:

El cliente no dejó un comentario.

David Barger B. en

Grado:

El cliente no dejó un comentario.

Donald M. en

Grado:

El cliente no dejó un comentario.

Sarah J. en

Grado:

El cliente no dejó un comentario.

Anthony S. en

Grado:

Everyone was nice and helpful ??

Valerie O. en

Grado:

So nice of them to offer return service when the location closer was closed today.

Taylors Landscap T. en

Grado:

El cliente no dejó un comentario.

Paul G. en

Grado:

El cliente no dejó un comentario.

Tony L. en

Grado:

Check in nad out was easy. Very nice people. Had the truck already warm up since it was cold this morning.

Doug R. en

Grado:

El cliente no dejó un comentario.

Tony L. en

Grado:

El cliente no dejó un comentario.

James B. en

Grado:

Check engine light was on with a large EVAP system leak. Fuel return line leak the entire trip. Vehicle was not maintained or checked before renting.

Scott H. en

Grado:

Facility was not well kept and didn’t open on time. But the rented truck and price were fine

bill N. en

Grado:

El cliente no dejó un comentario.

Mark R. en

Grado:

One of the best u-haul places I've ever rented from; and I have done many

leroy W. en

Grado:

What a wonderful experience! The woman who helped me was very helpful and friendly she answered all my questions. I’ll let all my friends know where they should go if they need any truck or trailer rentals. Five star service for sure!

Stephanie O. en

Grado:

El cliente no dejó un comentario.

Joel C. en

Grado:

El cliente no dejó un comentario.

Leslie T. en

Grado:

Could have not been better. Excellent service. Thank you very much. Les Taylor

John V. en

Grado:

The team in Grand Junction was exceptional!!!

Terry G. en

Grado:

They stayed open longer so I could pick a trailer after hours Yea, but the trailer had a allot of grass in the trailer from previous use so it was dirty when I pick up. Bummer on that.

Josh A. en

Grado:

Trailer had to be swept of mud. Not much but enough to need a quick cleaning. I ALWAYS bring back my rental spotless. Rain leaked into trailer from missing floor pan bolt onto products in trailer. Result was a small monetary loss to myself.

Gaylord A. en

Grado:

El cliente no dejó un comentario.

ronald H. en

Grado:

Location was old, and in need of repairs. The leasing people were nice. Kinda got the impression that this location will not be here long.

george H. en

Grado:

One of the tires was extremely worn out!

Abigail M. en

Grado:

El cliente no dejó un comentario.

lois M. en

Grado:

El cliente no dejó un comentario.

Jessica W. en

Grado:

Billing issues and I can’t get an answer why my rental time and what I needed was all messed up. Charged for miles I did not travel.

Ryan D. en

Grado:

El cliente no dejó un comentario.

shane A. en

Grado:

El cliente no dejó un comentario.

Allan M. en

Grado:

El cliente no dejó un comentario.

Dan P. en

Grado:

Trailer was dirty inside and out. They did not have the 2 dozen pads I had "reserved" with the trailer. I had to drive a couple miles to get pads from another Uhaul location.

Michael M. en

Grado:

The truck absolutely reeked of cigarettes. The inside of the windshield has never been cleaned once, even with all the smoking. When the sun hit the windshield, it was challenging to see out if it. The people inside had a weird attitude, where it seemed like I was inconveniencing them.

Brett S. en

Grado:

El cliente no dejó un comentario.

Allan M. en

Grado:

El cliente no dejó un comentario.

don E. en

Grado:

El cliente no dejó un comentario.

Basel J. en

Grado:

People were nice ave very friendly

James C. en

Grado:

A less shabby location.

Dan P. en

Grado:

I saw nothing that needed improvement. Staff was beyond helpful in every way.

Elizabeth M. en

Grado:

None

melanie S. en

Grado:

El cliente no dejó un comentario.

John M. en

Grado:

It was great and outstanding experience.

Kathleen B. en

Grado:

There was a sharp piece of metal sticking up from a rivit that we did not see. Unfortunately, we put the mattress on it, and it ripped our new mattress.

Alan D. en

Grado:

El cliente no dejó un comentario.

tommy K. en

Grado:

They Rented out the truck on top of our reservation, didn't tell us how the fender flipped out for car trailer, transmission in the truck was crap, moving blankets we received were dirty, there was still garbage in the truck from previous rental, truck we had to use was 6 ft shorter than the truck we reserved, gas tank was on empty, and we returned it a day early and they didn't give us credit for it being back 24 hours early

Jacque Howard P. en

Grado:

Thank You for all our moving needs!

Alan D. en

Grado:

El cliente no dejó un comentario.

Jean N. en

Grado:

I was late in picking up my truck so I waited a few minutes but the gentleman assisting me was so gracious. The truck was clean, fueled and equipped with my blankets and hand truck. I was in and out of this location in 10 minutes.

Tony D. en

Grado:

The rental truck had no AC

Audrey G. en

Grado:

El cliente no dejó un comentario.

kim W. en

Grado:

El cliente no dejó un comentario.

Lindsey N. en

Grado:

Service was AMAZING!

Gil S. en

Grado:

El cliente no dejó un comentario.

Darrell D. en

Grado:

El cliente no dejó un comentario.

Jerry R. en

Grado:

El cliente no dejó un comentario.

john B. en

Grado:

El cliente no dejó un comentario.