Customer Reviews for Seitter's Market
(U-Haul Neighborhood Dealer)

123 reviews

109 Seitter Dr   New Haven, MO 63068

(573) 237-2877

Office Hours

  • Mon-Sat: 7 am–8 pm
  • Sun: 8 am–7 pm

Services at this Location:

Contact Us

(573) 237-2877

109 Seitter Dr
New Haven, MO 63068

Services at this Location:

Office Hours

  • Mon-Sat: 7 am–8 pm
  • Sun: 8 am–7 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Robert Ross 
Rating:
5.0

Customer did not leave a comment.

Jennifer Dugay 
Rating:
5.0

One of friendly and easy place to rent from.

Tim Mitchell 
Rating:
5.0

Customer did not leave a comment.

alvan gaus 
Rating:
5.0

The drop-off location offered to me was 23 miles and a 30 minute drive from where I moved to - I drove right by a U-haul location about 5 minutes from where I moved to but this drop off location was not offered to me when I made the reservation. This extra 30 minute trip at the end caused me to go over my allowed mileage by 17 miles. I would like to be reimbursed for that extra mileage charge.

Glenn Ryerson 
Rating:
4.0

Customer did not leave a comment.

Eugene Smith 
Rating:
5.0

Pricing was a little confusing but was all figured out. A pricing sheet that explains how pricing works, was charged a different amount that what was on the initial reciept. Overall the experience was a great though.

Ricky Rivera 
Rating:
5.0

Customer did not leave a comment.

Roger Colbert 
Rating:
5.0

Customer did not leave a comment.

Trisha Kelly 
Rating:
4.0

Customer did not leave a comment.

Trisha Kelly 
Rating:
5.0

Always helpful and a joy to work with for our moving needs

Robert Strobel 
Rating:
5.0

Customer did not leave a comment.

DEREK BRUCKERHOFF 
Rating:
5.0

Customer did not leave a comment.

Kimberly Dunlap 
Rating:
5.0

No improvement needed

JAMES FISHER 
Rating:
5.0

Customer did not leave a comment.

Bernabe Ribera 
Rating:
5.0

Superior customer service was greatly appreciated!!

KYLE MARQUART 
Rating:
5.0

Overall experience was great! My only question is why is there no receipt of any kind given upon return of the trailer? Unit was not locked down so anyone could stop by and drive off with the same trailer.

James Martin 
Rating:
2.0

Very disappointed on lady met at counter at supermarket. She had her mouth full of food and kept going back and forth from her office and counter. The kicker was though she never gave me a receipt just an email but told me the email would tell me what serial number it was and I need to go load it myself!! Fortunately I have common sense and new how to do it.

William Thomas 
Rating:
4.0

Customer did not leave a comment.

brittany weiser 
Rating:
5.0

Very friendly service. Quick. Trucks easily accessible in large parking lot. Easy to return. I drove over ten miles past another U-Haul facility that was closer to my house in order to rent from this location. That cost me over $30 in extra miles plus fuel, but it was worth it.

David Mills 
Rating:
5.0

Customer did not leave a comment.

John Henzel 
Rating:
5.0

Customer did not leave a comment.

kathleen dascher 
Rating:
5.0

Customer did not leave a comment.

Jake Reifschneider 
Rating:
5.0

Customer did not leave a comment.

Charlene Burch 
Rating:
5.0

Customer did not leave a comment.

Jacob Pilla 
Rating:
5.0

Have my truck at the first place I reserved it at, I had to do customer service’s job and find another location. All in all it was poor experience and I will never recommend you to anyone. But I really liked the gentleman I picked my truck up from.

Joshua Wilson 
Rating:
5.0

Customer did not leave a comment.

Ladon Roberts 
Rating:
1.0

Over charged. Not explained where to drop off equipment.

Jessica Trentmann 
Rating:
5.0

Always helpful and responsive to our needs. Enjoy working with Karen and her staff. Always try to rent from them if we can.

Robert Strobel 
Rating:
5.0

Customer did not leave a comment.

Sara Schweain 
Rating:
5.0

Customer did not leave a comment.

cecelia heil 
Rating:
3.0

Customer did not leave a comment.

Peter Eliades 
Rating:
3.0

The Uhaul reservation system does not clarify that you do not have a true reserved pickup location and time. When you rent a car to be picked up at a given location the location is fixed. This also applies to your drop off site “confirmed” location.

David Nokes 
Rating:
5.0

Customer did not leave a comment.

JENNIFER GOURLEY 
Rating:
4.0

Customer did not leave a comment.

CHARLES NEFF 
Rating:
5.0

Customer did not leave a comment.

Jim Callaham 
Rating:
5.0

Customer did not leave a comment.

Brandy Senecl 
Rating:
5.0

Customer did not leave a comment.

Del Allman 
Rating:
5.0

Nothing. Staff was very efficient, helpful and friendly.

Mark Lasley 
Rating:
5.0

Customer did not leave a comment.

Robert Strobel 
Rating:
4.0

Customer did not leave a comment.

Michael Watts 
Rating:
5.0

Customer did not leave a comment.

Carrie Nieto 
Rating:
5.0

strongly suggest registering on line before pick up

Marilyn Green 
Rating:
5.0

Customer did not leave a comment.

THEODORE RAEDEKE 
Rating:
5.0

This is a great location for rental and drop off. The gentleman was extremely professional and respectful

NATALIN STRICKLAND 
Rating:
5.0

Nothing

Michael Faris 
Rating:
5.0

Excellent service. I also got 2 dolleys, she let me have the furniture dolley for free. I love this place. Every one that works there are really really nice!

Paula McMullen-Davis 
Rating:
5.0

Customer did not leave a comment.

Robert Strobel 
Rating:
3.0

The Representative can greet me upon entry instead of making me wait 5 minutes while he is sitting in his office

Andrew Riek 
Rating:
5.0

Customer did not leave a comment.

Barbara Kubiak 
Rating:
5.0

Very friendly and supportive staff.

PETER FLEMING 
Rating:
5.0

Customer did not leave a comment.

Gerry Walkenbach 
Rating:
5.0

My overall experience was great. It was nice the ease of the process of doing online. From pick up to drop off.

Casey Beal 
Rating:
3.0

This location was about 25 miles from my house but there did not seem to be one closer.

Abed Ghanem 
Rating:
5.0

Staff was very pleasant and helpful. Online registration made the whole process very quick and easy. Highly recommend this location for Uhaul needs.

Susan Robison 
Rating:
5.0

The staff was very friendly and helpful!!

Kaci Hedden 
Rating:
4.0

Customer did not leave a comment.

Brian Lensing 
Rating:
5.0

Customer did not leave a comment.

John O'Brien 
Rating:
4.0

Customer did not leave a comment.

Barbara Champaigne 
Rating:
5.0

Fast, friendly, professional service.

Robert Strobel 
Rating:
4.0

Customer did not leave a comment.

Beth Morrey 
Rating:
5.0

Customer did not leave a comment.

Zachary Zuroweste 
Rating:
5.0

Very helpful

David Cruze 
Rating:
5.0

Friendly, helpful, and professional. I am glad this facility is in my area.

Robert Strobel 
Rating:
5.0

First time ever using U-Haul. Made the move so much easier! Although, I could not access the website to log in my 'walk around'. Other than that....it was a good experience.

Debbie E Kleinheider 
Rating:
5.0

Customer did not leave a comment.

Gene Schoenhoff 
Rating:
5.0

Friendly, friendly, friendly!!!

David Parkhurst 
Rating:
4.0

This location was great but we were charged extra for a mistake on Uhauls end, which is not acceptable. Will not be using again unless taken care of

Nick Cuchetti 
Rating:
5.0

Customer did not leave a comment.

Bob Laune 
Rating:
5.0

The lady that waited on us at Seitters was exceptional and deserves a raise. She took off the extra miles and was very compassionate with two very tired and well over 60 year old folks. We left there feeling much better. NO complaints there..

David Parkhurst 
Rating:
4.0

Customer did not leave a comment.

Matt Krieger 
Rating:
5.0

Customer did not leave a comment.

James Nanney 
Rating:
5.0

Customer did not leave a comment.

Jerry Stychyski 
Rating:
3.0

lights for trailer did not work

james Foster 
Rating:
5.0

Customer did not leave a comment.

Danielle Conley 
Rating:
4.0

Customer did not leave a comment.

christopher hammann 
Rating:
1.0

Worst experience I ever had! Making a reservation for a truck pick up that evening and not getting one until noon the next day! Really put me behind as far as moving!

John Heitkamp 
Rating:
5.0

Has nothing to do with the place we picked up the trailer, but this was the 3rd booking we had for the trailer. The first one told us the trailer was in Warrenton MO, but the paperwork showed another place that was further away. Then we booked in Washington MO and said we would pick up at 8 am. The day before I got a call to confirm pick up and I was told the trailer wouldn't be there until noon and that I can't choose the pick up time. They were able to switch me in to a trailer that I was able to pick up at 8 in a near by town.

Paul Van Sistine 
Rating:
5.0

Customer did not leave a comment.

Robert Strobel 
Rating:
3.0

Unless you are in this area is was inconvenient and not near a gas station if needed. In the middle of nowhere and narrow windy roads each way we went. But it was there and accessible.

Francesca Cox 
Rating:
1.0

I didn’t sign up for the movers insurance for $56 but it was added anyways. It was called a deposit & I didn’t notice until I looked at my contract. I had reserved already online & it was added after the fact with nothing explained.

Donald Bell 
Rating:
5.0

VERY NICE PEOPLE TO WORK WITH, GOT THE JOB DONE WITH PLEASURE!

Timothy Wathen 
Rating:
5.0

Customer did not leave a comment.

Christine Lewis 
Rating:
5.0

Nothing. Great customer service. Thank you.

Gary Stroup 
Rating:
5.0

Friendly people. Good people. Happy customer. Don't change anything.

matt wesselschmidt 
Rating:
4.0

Customer did not leave a comment.

TERRY POTTER 
Rating:
4.0

Customer did not leave a comment.

david parkhurst 
Rating:
3.0

Customer did not leave a comment.

Shawn Eye 
Rating:
3.0

Always give a return receipt,not sperataly! Thanks agin!

ANTHONY WALLING 
Rating:
5.0

Uhaul was great. I gave them short notice. The time I originally was given was later than I wanted.. While driving around doing errands we saw a truck had been returned at another location and 1-800-go-uhaul arranged it asap.

james guignon 
Rating:
5.0

Not a thing! The staff knowlegable and helpful. The owner was leaving when I returned the truck and took the info and key for me. I didn't even have to go back in the store. Excellent, small-town service!

Susan Robison 
Rating:
5.0

Store personnel very friendly and answered any questions that I had. Very Good Customer Service. Believe her name is Lisa.

James Schirmer 
Rating:
4.0

The service and equipment were wonderful, great working with the team there. Only wish they had other moving essentials, boxes, tape, mats etc. And the smaller truck isn't a difficult step up, but a ramp would have been good too, for the heavier items.

Patrick Kraatz 
Rating:
5.0

Seitter's market always has outstanding customer service and presents a clean and professional appearance. Being x military I have rented many U-Hauls and this experience was by for the best. I will only use this location for my future rental needs.

Jeff Christian 
Rating:
5.0

Customer did not leave a comment.

Donna Clonts 
Rating:
5.0

Customer did not leave a comment.

Thomas Fortner 
Rating:
5.0

Nothing. The owner was very polite, kind,and prompt, offering excellent customer service.

Jackie Humphrey 
Rating:
5.0

Customer did not leave a comment.

Sean Piska 
Rating:
5.0

It was only an in-town move, but the truck was clean and ran well. Seiter's is an excellent place to do business. The people there are always friendly and professional.

LINDA JOHNSON 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA PERSCHBACHER 
No reviews have been submitted for this location.

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