Everything was good I just think it needs a outside unit it would be more better easy accessLeila R. | Overall Experience
Customer Reviews for Security Stor All
(Distribuidor de U-Haul del vecindario)
Mobile, AL 36693
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8:30 a. m. - 5:30 p. m.
- Sáb.: 8:30 a. m. - 2 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.TIMOTHY W.
El cliente no dejó un comentario.Gale B.
Over charged to the maxCharmaine F.
El cliente no dejó un comentario.PHILIP H.
HORRIBLE Customer service at time of move-out. I spoke with the facility Manager in person on Sat 8/28 regarding anticipated move-out as hurricane Ida was scheduled to make landfall that evening. I was told that I had a 5 day grace period to evacuate the unit. I call the facility AND the corporate customer service line on Mon 8/30. I was reassured by the site manager and by the corporate customer service agent of the 5 day grace period. When I went to evacuate the unit, I was told by the manager that he had been mistaken regarding the 5 days and that he couldn't move me out with a 'balance due'. I called the corporate customer service line again after leaving the facility. After being given the run-around and a bogus CORPORATE phone number, I was placed on hold for over an hour and finally hung up on. For future storage needs, I will DEFINITELY take my business elsewhere and encourage all of my family, friends, and colleagues to do the same. Shyoki M. | Overall Experience
El cliente no dejó un comentario.JAMES M.
El cliente no dejó un comentario.Sydra B.
For the 2nd time in several months, your system accepted my reservation for a truck only to be called two days prior and told there is no truck available. I had to resort to a trailerThomas M.
Have dolly available.NAOMI B.
I made a reservation several days in advance. I check my reservation about 30 Pryor to pick up. Got to pick up location at the schedule time. The could not find my reservation and then I got a call that my pick up locations had changed. This put me close to an hour behind schedule.James L.
The promised equipment was not available when I picked up my reserved rental. I had to go to Lowes and purchase furniture equipment so I could complete my move. I also did not receive the $50 reimbursement for not having the promised equipment.PAUL C.
Accept bank debit cards like you once did.Reginald M.
El cliente no dejó un comentario.CRAIG C. | Overall Experience
El cliente no dejó un comentario.Sharon M. | Overall Experience
Just a general comment on the trucks themselves. They are absolutely awful. No cruise control, no power locks, windows or anything. The noise inside the cabin while driving was atrocious. The truck felt like it had no power at all. It is insane that y'all charge so much for such a basic truck.Matthew R.
El cliente no dejó un comentario.James B.
El cliente no dejó un comentario.Meredith H.
El cliente no dejó un comentario.THOMAS W.
Truck had wadded up paper napkins or Kleenex on the floor and smelled like cigarette smokeELEANOR S.
The truck I rented the transmission sounded like it didn't want to shift in gearMARCUS A.
Very nice person was there very helpful and niceCRYSTAL W.
You might put a QR code at the lock box that would take the user directly to the check-in site on your website. Otherwise was very pleased.Kelvin S.
El cliente no dejó un comentario.Austin J.
El cliente no dejó un comentario.DARYL M.
Wonderful experience would definitely use storage again.Fannie B. | Overall Experience
El cliente no dejó un comentario.MATTHEW M.
El cliente no dejó un comentario.MICHAEL D.
Great customer service!!PAUL N.
Very friendly staffBRANDON H.
Good experience. I don't see much that could be improved.Kirk S.
Great storage placeNED B. | Overall Experience
Person I turned vehicle into was very rude. Also charged $2.12 for fuel and we made sure fuel level was correct. Only found out when I received the email with the charge.SHARON M.
El cliente no dejó un comentario.TARIQ H.
El cliente no dejó un comentario.Joseph G.
Probably, but I do not recommend the 24/7 and the trucks gas meter was was less than a half tankSharron B.
Staff was always friendly and helpful. Would highly recommend!Rebecca B. | Overall Experience
kim was awesome!LESLIE A.
El cliente no dejó un comentario.JANKA V. | Overall Experience
El cliente no dejó un comentario.Alan H.
El cliente no dejó un comentario.Bradley J.
El cliente no dejó un comentario.Terry H.
El cliente no dejó un comentario.Brittany W.
I have used this location in the past, and will in the future. IMPROVEMENT: Stay open later in the day. Gracias.Laura F.
Clerk was very professional and nice, enjoyed the whole experience.Judge M.
El cliente no dejó un comentario.ROBERT B. | Overall Experience
El cliente no dejó un comentario.TErri S.
El cliente no dejó un comentario.Jasmine T. | Overall Experience
The van was not clean when I picked it up. Which did not interfere with my need. I did blow the van out with a blower before returning it. It was a very easy to handle vehicle. Easy pick up and return location.ANITA H.
It was early and she was just checking everything in and I needed the truck asap so I took it as is.But the overall experience was great.It was early Monday morning.Linda K.
I prefer the 4175 Government Blvd location as the equipment always seems to be cleaner and in better repair.Debra S.
El cliente no dejó un comentario.Kristin S.
The online pickup was terrible and took an excessive amount of time. I was automatically set up for insurance which after reading what it covered I did not want it. When I went to enter fuel and mileage I was kicked out completely and prompted to start all over again. I just took a photo of the readings on the dashboard. Renee was excellent and very helpful in the ordering of the truck. The online portal was not.Elizabeth A.
El cliente no dejó un comentario.Richard S.
El cliente no dejó un comentario.Terence K.
El cliente no dejó un comentario.rick E.
El cliente no dejó un comentario.Amelia M.
El cliente no dejó un comentario.Calvin U.
El cliente no dejó un comentario.Jalisa M.
El cliente no dejó un comentario.MARIUS S.
El cliente no dejó un comentario.john L.
Easy return. Did it all on the App and dropped off keys.David M.
El cliente no dejó un comentario.Ryan H.
El cliente no dejó un comentario.Debra S.
Yes I did and a friend rented it FridayJoey H.
El cliente no dejó un comentario.Shatay A.
El cliente no dejó un comentario.Stanley P.
El cliente no dejó un comentario.ALAN H.
Great service tks very much Jim HartleyJim H.
The receptionist was very rude an unprofessional. She was talking to me like I didn't have any common sense.cedcreon W.
There a huge gash in right rear tire that made the truck drive rough. Also, the air was not functioning well it would go from cool to blowing hot air. I had to keep turning it off and onRuth H.
Awesome help!KELLY T.
If you are given a reservation confirmation with location, the vehicle should be there. I should not have had to drive across town to pick up without compensation!Mary Y.
Truck smelled like smoke but other than that was fine. Employee should be wearing a mask.Cynthia S.
El cliente no dejó un comentario.John D.
El cliente no dejó un comentario.Jeffrey C.
El cliente no dejó un comentario.Matthew B.
Check in was quick and efficient.Matthew Z.
El cliente no dejó un comentario.David A.
El cliente no dejó un comentario.Eric D.
El cliente no dejó un comentario.Michael B.
I was charged 20dollars for an after hour fee. This is a fee that they collect for not doing nothing. Ridiculous charge. Also, the cable attaching the electrical wires to my vehicle had been patched with electrical tape. Shoddy.Ilene B.
My representative was very nice and professional. I would recommend uhaul to all my friends and family. GraciasNicholas T.
The van was great! Just had bird poop on it. The Uhaul app sucks. Kept sending me to recheck out the van. On site representatives are OUTSTANDING!!Timothy G.
El cliente no dejó un comentario.David T.
El cliente no dejó un comentario.SHENEKA B.
El cliente no dejó un comentario.Gary B.
El cliente no dejó un comentario.quinton B.
I was overcharged for mileage and safe move insurance which I declined and signed a waiver acknowledging I declined it. While Mike made things right but it is ridiculous to be blatantly over charged without explanation.John Y.
El cliente no dejó un comentario.Ronald G.
Employee was rude, closed the store and left us in parking lot we had to drive to another u haul place to get the right plug!Brandie B.
The sale representative, very kind and helpfulIshola P.
Make sure you know the customer understands the chargesMadelyn D.
Great customer service!Kattye M.
Keep do what you do thank you, I will come again.Suzanne H.
I'm never coming there againQuentin A.
update sytem capicity so doesnt slow down during busy end of month periodsLarry H.
El cliente no dejó un comentario.Larry M.
I was overcharged not once but TWICE. I don't know if the workers here need extra training or if they are not competent to do the job. I had a very simple 10 hour rental that turned out to cost me over $350 plus overdraft fees. I will never use this location again and WILL NOT recommend anyone else use them.shauna H.
El cliente no dejó un comentario.Lloyd J.
Stay the courseEddie W.
El cliente no dejó un comentario.Patrice H.
El cliente no dejó un comentario.therresitta H.
El cliente no dejó un comentario.Gary T.
El cliente no dejó un comentario.john D.
Newer & Cleaner equipment! A Truck That Dosent sound like it's going To break down any minute! However The Customer Service Was Great!rose G.
El cliente no dejó un comentario.Bonnie N.
El cliente no dejó un comentario.Mary L.
El cliente no dejó un comentario.Greg M.
The service was excellent, but the cargo van was dirty in the inside especially the back it needed to be swept or vaccummed out.Dereck K.
Excellent customer service by Jordan!Lisa B. | Reservación
The agent at the check in was very helpful. However, the discounted special that I applied for was misleading and I was disappointed by that.Kim N. | Reservación