Person I turned vehicle into was very rude. Also charged $2.12 for fuel and we made sure fuel level was correct. Only found out when I received the email with the charge.SHARON M.
Customer Reviews for Security Stor All
(Distribuidor de U-Haul del vecindario)
Mobile, AL 36693
Services at this Location:
- Lun. - vie.: 8:30 a. m. - 5:30 p. m.
- Sáb.: 8:30 a. m. - 2 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.TARIQ H.
El cliente no dejó un comentario.Joseph G.
Probably, but I do not recommend the 24/7 and the trucks gas meter was was less than a half tankSharron B.
Staff was always friendly and helpful. Would highly recommend!Rebecca B. | Overall Experience
kim was awesome!LESLIE A.
El cliente no dejó un comentario.JANKA V. | Overall Experience
El cliente no dejó un comentario.Alan H.
El cliente no dejó un comentario.Bradley J.
El cliente no dejó un comentario.Terry H.
El cliente no dejó un comentario.Brittany W.
I have used this location in the past, and will in the future. IMPROVEMENT: Stay open later in the day. Gracias.Laura F.
Clerk was very professional and nice, enjoyed the whole experience.Judge M.
El cliente no dejó un comentario.ROBERT B. | Overall Experience
El cliente no dejó un comentario.TErri S.
El cliente no dejó un comentario.Jasmine T. | Overall Experience
The van was not clean when I picked it up. Which did not interfere with my need. I did blow the van out with a blower before returning it. It was a very easy to handle vehicle. Easy pick up and return location.ANITA H.
It was early and she was just checking everything in and I needed the truck asap so I took it as is.But the overall experience was great.It was early Monday morning.Linda K.
I prefer the 4175 Government Blvd location as the equipment always seems to be cleaner and in better repair.Debra S.
El cliente no dejó un comentario.Kristin S.
The online pickup was terrible and took an excessive amount of time. I was automatically set up for insurance which after reading what it covered I did not want it. When I went to enter fuel and mileage I was kicked out completely and prompted to start all over again. I just took a photo of the readings on the dashboard. Renee was excellent and very helpful in the ordering of the truck. The online portal was not.Elizabeth A.
El cliente no dejó un comentario.Richard S.
El cliente no dejó un comentario.Terence K.
El cliente no dejó un comentario.rick E.
El cliente no dejó un comentario.Amelia M.
El cliente no dejó un comentario.Calvin U.
El cliente no dejó un comentario.Jalisa M.
El cliente no dejó un comentario.MARIUS S.
El cliente no dejó un comentario.john L.
Easy return. Did it all on the App and dropped off keys.David M.
El cliente no dejó un comentario.Ryan H.
El cliente no dejó un comentario.Debra S.
Yes I did and a friend rented it FridayJoey H.
El cliente no dejó un comentario.Shatay A.
El cliente no dejó un comentario.Stanley P.
El cliente no dejó un comentario.ALAN H.
Great service tks very much Jim HartleyJim H.
The receptionist was very rude an unprofessional. She was talking to me like I didn't have any common sense.cedcreon W.
There a huge gash in right rear tire that made the truck drive rough. Also, the air was not functioning well it would go from cool to blowing hot air. I had to keep turning it off and onRuth H.
Awesome help!KELLY T.
If you are given a reservation confirmation with location, the vehicle should be there. I should not have had to drive across town to pick up without compensation!Mary Y.
Truck smelled like smoke but other than that was fine. Employee should be wearing a mask.Cynthia S.
El cliente no dejó un comentario.John D.
El cliente no dejó un comentario.Jeffrey C.
El cliente no dejó un comentario.Matthew B.
Check in was quick and efficient.Matthew Z.
El cliente no dejó un comentario.David A.
El cliente no dejó un comentario.Eric D.
El cliente no dejó un comentario.Michael B.
I was charged 20dollars for an after hour fee. This is a fee that they collect for not doing nothing. Ridiculous charge. Also, the cable attaching the electrical wires to my vehicle had been patched with electrical tape. Shoddy.Ilene B.
My representative was very nice and professional. I would recommend uhaul to all my friends and family. GraciasNicholas T.
The van was great! Just had bird poop on it. The Uhaul app sucks. Kept sending me to recheck out the van. On site representatives are OUTSTANDING!!Timothy G.
El cliente no dejó un comentario.David T.
El cliente no dejó un comentario.SHENEKA B.
El cliente no dejó un comentario.Gary B.
El cliente no dejó un comentario.quinton B.
I was overcharged for mileage and safe move insurance which I declined and signed a waiver acknowledging I declined it. While Mike made things right but it is ridiculous to be blatantly over charged without explanation.John Y.
El cliente no dejó un comentario.Ronald G.
Had an easy transition. All questions were answered in a professional manner. Will refer other to your establishment.Rosie N. | Reservación
Employee was rude, closed the store and left us in parking lot we had to drive to another u haul place to get the right plug!Brandie B.
The sale representative, very kind and helpfulIshola P.
Make sure you know the customer understands the chargesMadelyn D.
Great customer service!Kattye M.
Keep do what you do thank you, I will come again.Suzanne H.
I'm never coming there againQuentin A.
update sytem capicity so doesnt slow down during busy end of month periodsLarry H.
El cliente no dejó un comentario.Larry M.
I was overcharged not once but TWICE. I don't know if the workers here need extra training or if they are not competent to do the job. I had a very simple 10 hour rental that turned out to cost me over $350 plus overdraft fees. I will never use this location again and WILL NOT recommend anyone else use them.shauna H.
El cliente no dejó un comentario.Lloyd J.
Stay the courseEddie W.
El cliente no dejó un comentario.Patrice H.
Clean facility. Very accommodatingLandon C. | Reservación
El cliente no dejó un comentario.therresitta H.
El cliente no dejó un comentario.Gary T.
El cliente no dejó un comentario.john D.
Newer & Cleaner equipment! A Truck That Dosent sound like it's going To break down any minute! However The Customer Service Was Great!rose G.
El cliente no dejó un comentario.Bonnie N.
El cliente no dejó un comentario.Mary L.
Tracy was very helpful when renting the climate controlled space. The area was clean and cool. I specifically like the fact that security cameras are used and that access is limited to 7 AM to 7 PM.JOHN C. | Reservación
El cliente no dejó un comentario.Greg M.
The service was excellent, but the cargo van was dirty in the inside especially the back it needed to be swept or vaccummed out.Dereck K.
Great customer service ?? very friendlyLATONYA V.
I placed my reservation online for a storage unit with same day move in, they had exactly what I needed at a reasonable price. Great customer service, would reccomend them for all your storage needs.Michelle R. | Reservación
El cliente no dejó un comentario.Tiffany B.
Excellent customer service by Jordan!Lisa B. | Reservación
El cliente no dejó un comentario.KIMLEE P.
All goodKeith B.
Agent had no idea how to install trailer and left the emergency brake chain unconnected. Dangerous and rediculous.SCOTT B.
El cliente no dejó un comentario.Steven C.
Excellent customer serviceDarnisha A. | Reservación
I'm satisfiedCHARLES N. | Overall Experience
El cliente no dejó un comentario.MICKEY T.
I have used this facility on and off for years! Love the climate controlled environment.MICHELLE v. | Overall Experience
The facility is clean and orderly. Entry is easy and accessible.Robert S. | Reservación
El cliente no dejó un comentario.Bradford W.
El cliente no dejó un comentario.Serenta C.
The atmosphere and the people are so friendly & nice especially Mr.Chuck and the lady ( sorry I forgot her name) but she handle everything for us, when Mr.Chuck was out of the office. Thank you !!!LECONYA J. | Overall Experience
Never had a problem in the 9 years I used them and all staff were helpful and pleasant.REBECCA B. | Overall Experience
El cliente no dejó un comentario.NANCY M.
Solid experience, easy to work with.all staff easy to work withCHARLES M. | Overall Experience
El cliente no dejó un comentario.paul C.
El cliente no dejó un comentario.Tim F.
El cliente no dejó un comentario.Nicole P.
Jordan was a very kind and knowledgeable person!RAMIE F.
El cliente no dejó un comentario.JASMINE M.
El cliente no dejó un comentario.William F.
The equipment was serviceable but there was a hole in the fiberglass fender. It did not cause any issues.john K.
The agent at the check in was very helpful. However, the discounted special that I applied for was misleading and I was disappointed by that.Kim N. | Reservación
El cliente no dejó un comentario.Vida R.
El cliente no dejó un comentario.Shaleel B.
El cliente no dejó un comentario.Kati W.
El cliente no dejó un comentario.Belinda C.
El cliente no dejó un comentario.AUDREY J.
El cliente no dejó un comentario.Sandra M.
I had a great experience using U-Haul at this location!!!CLIFFORD C.
Every person that icame in contact with over thephone was phenomenal!!!!Regina G.
Not closing early on Saturday and Sundayelijah S.