Customer Reviews for Security Public Storage
(U-Haul Neighborhood Dealer)

106 reviews

5601 Southern Av   South Gate, CA 90280
(Between Fontage Rd and Garfield)

(562) 372-2405

Office Hours

  • Mon-Fri: 9 am–4:45 pm
  • Sat: 9 am–4 pm
  • Sun: 9 am–3 pm

Services at this Location:

Contact Us

(562) 372-2405

5601 Southern Av
South Gate, CA 90280
(Between Fontage Rd and Garfield)

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4:45 pm
  • Sat: 9 am–4 pm
  • Sun: 9 am–3 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Josephine Valdez 
Rating:
4.0

smell like weed, return the truck in the same day 4pm should be awarded for effort after we pay so mush. In all ty

FRANCINE NUNEZ 
Rating:
5.0

Continue with your excellent public relations 👍

Joy Henriksen 
Rating:
5.0

Customer did not leave a comment.

ISSAC ARANDA 
Rating:
5.0

Customer did not leave a comment.

Jimmy Saravia 
Rating:
5.0

Customer did not leave a comment.

leon CHAPUT 
Rating:
5.0

Customer did not leave a comment.

diana golindo 
Rating:
5.0

Customer did not leave a comment.

Ulises Garcia 
Rating:
4.0

Truck was releasing tons of smoke from the exhaust and engine readily increased temperature whenever I pushed the gas pedal.

DAVID DELGADILLO 
Rating:
5.0

Customer did not leave a comment.

Hector Montoya 
Rating:
3.0

I originally scheduled to pick up a truck near my house. it was canceled and I was made to drive 34 miles out of the way to pick up a truck. it was a HUGE problem!!!! I'm very upset and want my money back. never will I rent from UHAUL again.

Andres Lopez 
Rating:
3.0

Customer did not leave a comment.

Alejandro De La O 
Rating:
5.0

Customer did not leave a comment.

VICTORIA ALMARAZAVILA 
Rating:
5.0

Everything went perfect!

ROB CHAVARRIA 
Rating:
5.0

They gave me excellent customer service and was very helpful I’m finding out the better price for me ion making my trip easy and the U-Haul they rent it out to meet with in perfect condition not to worry about if we weren’t going to make it or not thank you

LUZ MARIA FIGUEROA 
Rating:
5.0

Customer did not leave a comment.

MIGUEL GIRON 
Rating:
5.0

Customer did not leave a comment.

Heliodoro Sanchez 
Rating:
4.0

A/C not getting cold 😞

Ernesto Jocson 
Rating:
5.0

Customer did not leave a comment.

Richard Amezcua 
Rating:
5.0

Customer did not leave a comment.

jorge carrillo 
Rating:
5.0

Great customer service

Tobiss Montiel 
Rating:
5.0

Nothing the attendants were very very courteous and well explicatory

Elvira Alvarado 
Rating:
5.0

Customer did not leave a comment.

Tierra Thomas 
Rating:
5.0

Customer did not leave a comment.

Michael Huertas 
Rating:
5.0

Customer did not leave a comment.

Ana Nuila 
Rating:
5.0

Customer did not leave a comment.

Gloria Vidal 
Rating:
2.0

Not lie to the customer about how much gas the truck has when picking up the truck and forcing the customer to pay for extra gas when the truck was brought back with more gas than it originally had.

Joseph Garibaldi 
Rating:
5.0

The service was excellent

Salvador Yepez 
Rating:
5.0

Customer did not leave a comment.

David Lin 
Rating:
5.0

Your app is not working right

william Pantoja 
Rating:
5.0

Bernie was such a great help, over and above customer service. The other office staff member was also very kind and helpful

Shanelle Ganatta 
Rating:
5.0

Customer did not leave a comment.

jorge carrillo 
Rating:
5.0

Equipment was ready and clean as expected. Service technician was very helpful and informative.

leon CHAPUT 
Rating:
5.0

I had a wonderful time picking up and dropping off the Uhaul truck. This was my 5th time in my 30 year old life using uhaul and this has been the best customer experience so far from the storage facility. Fantastic job!!

Eduardo Toledo 
Rating:
4.0

Customer did not leave a comment.

Sergio Acuna 
Rating:
4.0

The self checkout and checking in process was beyond inconvenient and took too much time compared when an actual person does it.

Ariel Reyes 
Rating:
1.0

Customer did not leave a comment.

Gino Silva 
Rating:
5.0

During the COVID-19 pandemic, give more updated instructions in advance on how the drop off process will go. But overall it was a great place and I loved renting from this location!

CHARLES CARLSON 
Rating:
5.0

I had trouble with the with the mobile check in process but Yoanna (hope I am spelling that right) was extremely helpful in sorting things out and getting me on my way. Thank you!

Kenneth Peterson 
Rating:
5.0

Customer did not leave a comment.

Dennis Spain 
Rating:
3.0

I didn’t like the check in online .. horrible plus after that my credit card información was stolen.

Wilfredo Reyes 
Rating:
5.0

Customer did not leave a comment.

Carlos Medrano 
Rating:
4.0

You did a great job

Nicholas Thompson 
Rating:
5.0

The new girl was so cute.. and very helpful and so was her co worker.. they are funny and a people person . The Rock!!! Need more of them around ..

Wilbert Jones 
Rating:
3.0

Customer did not leave a comment.

LESLIE RANGEL 
Rating:
5.0

Customer did not leave a comment.

Gabriel Martines 
Rating:
5.0

No improvements are needed. You provide excellent services and are very helpful, professional, and courteous. Thank You!!!!!

carrie eagles 
Rating:
5.0

Thank you very much you made it fast and easy !

DANNY PEREZ 
Rating:
5.0

Really great experience! Everything was great.

sunil Narkar 
Rating:
5.0

Customer did not leave a comment.

Nancy Cruz 
Rating:
5.0

100 percent satisfied

Dean Quiroz 
Rating:
5.0

Really fast in and out!

Steve Morgan 
Rating:
5.0

Did not like being forced to pay 4 day rental with no other option of less days.

ROBERTO garcia 
Rating:
3.0

It would have been nice to have a designated parking space while using the vehicle.

Benjamin Gutierrez 
Rating:
5.0

Customer did not leave a comment.

Benjamin Perez 
Rating:
4.0

Customer did not leave a comment.

Julie Salcedo 
Rating:
3.0

Did not get a dolly and I had to rent a dolly so that I can move my stuff very upset I just hope that for my next rental you guys do me better Thanks

Juan Morales 
Rating:
5.0

Customer did not leave a comment.

matthew pakkala 
Rating:
3.0

Customer did not leave a comment.

TONY SEGURA 
Rating:
1.0

bad customer service

Abraham de la fuente 
Rating:
5.0

Everything was great no complaints.

Gabriel Renderos 
Rating:
5.0

Customer did not leave a comment.

Joel Kim 
Rating:
5.0

Customer did not leave a comment.

Richard Henderson 
Rating:
1.0

This store did not have the necessary equipment. Male staff was friendly and attempted to provide assistance. Female staff was not friendly at all.

Kenya Ramirez 
Rating:
5.0

Customer did not leave a comment.

Michelle Rios 
Rating:
5.0

Customer did not leave a comment.

NAJEM ALMESBAH 
Rating:
5.0

Great customer service, in and out!

RICARDO CASIMIRO 
Rating:
5.0

Customer did not leave a comment.

Mohammad Mojaddidi 
Rating:
5.0

Customer did not leave a comment.

ENRIQUEZ RUIZ 
Rating:
4.0

I returned with more gas that I got it with

Carlos Orrellana 
Rating:
5.0

Customer did not leave a comment.

Garrett Marston 
Rating:
5.0

Customer did not leave a comment.

Eric Soto 
Rating:
5.0

We arrived at this location minutes after their closing time with a trailer from out of state. We ran into Joseph, an employee of this location as he was leaving, who asked us what we needed. After a brief explanation, Joseph asked us to wait while he went to get a key to allow us in to the location. Short while later, Joseph returned as promised and allowed us to return our trailer and in doing so saving us much grief and stress. Joseph went way and above for customer service and I would absolutely return to this location.

George rubi 
Rating:
5.0

Customer did not leave a comment.

jennifer feres 
Rating:
5.0

I looked online to see what time I was suppose to drop off the truck but the email said nothing. I was late for my dropoff because of this. please in the email sent send the pick up drop off location and any inormation like late fees, or cancels and the time to be picked up and droped of

David Espinoza 
Rating:
2.0

I would never recommend UHAUL after my experience with them. They cost me extra money and time and could not keep their promises. I will never use UHAUL again.

Hanna Shapiro 
Rating:
5.0

Customer did not leave a comment.

BRIAN AUGUST 
Rating:
5.0

Customer did not leave a comment.

JEON LIM 
Rating:
3.0

They guy was very helpful and gave me paperwork on everything

Monica Gomez 
Rating:
2.0

Truck was sub standard, dirty, needed maintenance and left me with a very nerve racking six hour drive. I am waiting and quite frankly waiting for some sort of reimbursement.

Michael Rosalina 
Rating:
4.0

Customer did not leave a comment.

GERARDO ACEVEDO 
Rating:
4.0

Customer did not leave a comment.

david martinez 
Rating:
5.0

Customer did not leave a comment.

Michael Rubacha 
Rating:
5.0

Joe, the manager, is excellent at his job! My wife and i have alway had a good experience when needing the services of this location. Highly recommended.

Dennis Martinez 
Rating:
5.0

Customer service at this location was Great! They made it real easy to extend my rental over the phone and online. I will be renting a UHAUL for all of my big projects... Thanks for being so cost friendly & convenient.

LISA FELIX 
Rating:
5.0

Customer did not leave a comment.

Maribel Garcia 
Rating:
5.0

Customer did not leave a comment.

ALDO PRASLIN 
Rating:
4.0

be sure the uhaul customer service calls or emails to let customer know if the truck they rented is NOT going to be at location. Very discouraging

CINDY ESTRADA 
Rating:
5.0

Customer service was amazing! I called to change my order on the phone and the rep was great got everything done in record time! and was professional and courteous. Much appreciated

JASSIEL TORRES DOMINGUEZ 
Rating:
2.0

Customer did not leave a comment.

JOANNA CHIANG 
Rating:
3.0

Customer did not leave a comment.

JUDY UMANA 
Rating:
5.0

NO IMPROVEMENT NEEDED. A++

ROBERT SPENDOLA 
Rating:
5.0

Great customer service

jessica torres 
Rating:
5.0

Nice people to work with

luis sandoval 
Rating:
5.0

Customer did not leave a comment.

JOSE MARROQUIN 
Rating:
4.0

Customer did not leave a comment.

Harry Masushige 
Rating:
5.0

Customer did not leave a comment.

JR SCHULTZ 
Rating:
4.0

Customer did not leave a comment.

gerardo ramirez 
Rating:
5.0

Best place ever to rent a truck!

john mcdonald 
Rating:
5.0

Customer did not leave a comment.

Raul Martinez 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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