Comentarios del cliente para Security Public Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Security Public Storage

Grado total:

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Troy S. en

Grado:

Everything was excellent.

Karen L. en

Grado:

I have only rented my Uhaul from Security Punlic Storage. Mark, Vincent and Isaac have always been professional and courteous every time I have been there. I will continue to use them for my Uhaul and storage needs and would recommend them to anyone that needs the same services.

Monica B. en

Grado:

can’t think of any improvement

Apphia-Yaya S. en

Grado:

Excellent Local Service!!! I was upset my rsv was cancelled I had a meeting missed a call from hail after making my rsv online thought it was incomplete until I heard the message when I called the Rep was very rude n smart pants however getting there and the exceptional service received in the local office made up for it!!!

Frank P. en

Grado:

Excellent Customer service.. Service was prompt and assistance was provided timely. Kudos to the employees of this location – keep up the good work.. Best – Frank

William S. en

Grado:

El cliente no dejó un comentario.

Bennet P. en

Grado:

I had seen a uhaul site online that said you offered senior discounts. I mentioned it to your rep when picking up the truck. He could not find it and neither could I on my phone. I had no issue withnot receiving any discount without seeing the offer. What I did not like was your reps response implying that I was trying to get away with something. Also, your taxes and fees are not clear until presented with the agreement to sign which feels deceptive,

Diana F. en

Grado:

There were cockroaches in truck!!!!????

Patricia M. en

Grado:

El cliente no dejó un comentario.

Kory P. en

Grado:

You couldn’t ask for anything better!

GLENDA H. en

Grado:

El cliente no dejó un comentario.

Thiranan T. en

Grado:

I was really impressed on how fast and easy it was to rent from your company. Very professional staff. I will definitely do business with your company again.

Tina S. en

Grado:

El cliente no dejó un comentario.

William G. en

Grado:

El cliente no dejó un comentario.

Joseph D. en

Grado:

El cliente no dejó un comentario.

Daniel B. en

Grado:

Moving is stressful and you guys just made it simple and asked questions making sure my move was successful. It was.

Jeffory C. en

Grado:

Automated check in with smartphone was convenient. Gentleman who gave me the keys was friendly and cared about my experience. I appreciated him.

Beryl D. en

Grado:

Great customer Service

Arthur B. en

Grado:

El cliente no dejó un comentario.

william G. en

Grado:

El cliente no dejó un comentario.

Faye S. en

Grado:

Fast - efficient - organised. All over good experience.

Kuan L. en

Grado:

One more staff during weekend would help the check in/ check out process.

Sheilah V. en

Grado:

El cliente no dejó un comentario.

James M. en

Grado:

El cliente no dejó un comentario.

Thomas M. en

Grado:

I’m a long time U-Haul user, I’ve used U-Haul for my last 3 moves. Service has always been good, this experience however will stop me from coming back. I rented a 20 foot truck and a dolly, for a 20 mile move with insurance and a few boxes for 89$, I forgot the dolly at the apartment I was moving from. I returned the truck thinking the dolly was in it, they called to let me know it wasn’t, to which I replied I would bring it back the next day around 4, they told me that would be fine, I returned the dolly the next day and apologized for missing the dolly the day before, checking my statement the next day they charged me 89$ for the first day then a second charge of 129$. I called the U-Haul I went to and all they could tell me was I went over the mileage and they had to put 1/4 tank of gas in the truck, I asked how that came to 129$ and he told me he wasn’t sure how U-Hauls computer figured out the final cost and gave me a 800 number to call. I was on hold for 25 minutes waiting to talk to a representative while a message saying they where experiencing a high volume of calls at that time kept coming on, I hang up. I need to know what these charges are and why they are so much more than the original truck rental. I will not be paying both.

LAURA N. en

Grado:

El cliente no dejó un comentario.

Richard D. en

Grado:

U-Haul would not honor their insurance that I purchased from them after accident. Then instead of waiting for my insurance to pay, they kept stealing money from my checking account. I’m going to tell as many people as I can about my experience. Then those people can use another rental. To improve your service, honor your insurance, and don’t make unauthorized withdrawals from customer accounts!

Jacqueline O. en

Grado:

Scheduled a pick up time of 5 a.m., after following the directions for after hours pick up and opening the bad lock we came to find out they keys had not been put in the van so I had to wait 4 hours to get the moving van. The pick up time was never changed so I was charged an extra day for dropping off the van later, even though I had it for less than 24 hours. I was promised an inconvenience fee off my bill and never received it.

Leslie M. en

Grado:

When the truck was returned, the guy didn't go out and check the mileage or gas use on it, he just said "Ok, you're all good", but now I see I was charged $41.50 for gas!! This is underhanded, and unacceptable. I will be calling your office first thing Monday to see about this!!

CHERYL M. en

Grado:

There an awesome company great management I thoroughly enjoyed having my storage they're very very nice very comfortable I highly recommend it to anybody

Louise W. en

Grado:

Staff were especially good

Mike B. en

Grado:

El cliente no dejó un comentario.

Andrew M. en

Grado:

El cliente no dejó un comentario.

Kimberley F. en

Grado:

El cliente no dejó un comentario.