Customer Reviews for Security Mini Storage
(U-Haul Neighborhood Dealer)

112 reviews

2724 US Hwy 117 S   Goldsboro, NC 27530

(919) 736-8908

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 8 am–4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(919) 736-8908

2724 US Hwy 117 S
Goldsboro, NC 27530

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 8 am–4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

You all just keep up the good work.And keep 😊 when customers come to you.

BRENDA LOUIS 
Rating:
5.0

Customer did not leave a comment.

NICOLE KORNEGAY 
Rating:
5.0

Customer did not leave a comment.

angela witherspoon 
Rating:
5.0

Nothing overall experience was excellent

CONNIE COLEY 
Rating:
5.0

Only complaint I have is there were no moving blankets available after I had already reserved the truck and blankets in advance and no one contacted me to let me know they were not available.

Derek Bergeron 
Rating:
5.0

Great service made our work a lot easier safe time and money .

WANDA COLE 
Rating:
5.0

Customer did not leave a comment.

Anita Lanier 
Rating:
5.0

NOTHING. CUSTOMER SERVICE WAS EXCELLENT AND THE VEHICLE UTILITY AND VEHICLE CONDITION WAS EXCELLENT.

JAMES DIXON 
Rating:
3.0

The. Truck has numinous issues, nonworking left headlight,leaking roof, etc. The guy from the return location said that based on the keychain, the truck is supposed to only be rented for local use only, not supposed to be for 400 miles trip like mine. I would say truck with safely issue should not be rented out, or at least make the customer aware that it should not be driven at night!

Chi Kwong 
Rating:
5.0

Customer did not leave a comment.

Cheryl Morgan 
Rating:
5.0

Customer did not leave a comment.

Ronson LeVau 
Rating:
5.0

Customer did not leave a comment.

jonh vinson 
Rating:
5.0

Everything was great

RHONDA DAVIS 
Rating:
4.0

I contacted the location and ask if it would be ok for me to be a little late returning the unit and was told it would not be a problem. I was not informed it would cost me another days rental. I have called them again and have been told that they had no option available to them to not charge for another day. This should have been stated up front. My daughter and I are both senior citizens and it took us a little longer to load and unload the truck than we thought.

David Dennington 
Rating:
5.0

Customer did not leave a comment.

DANNY BRYANT 
Rating:
4.0

Customer did not leave a comment.

WAYNE MOSLEY 
Rating:
5.0

with the friendly and helpful people i don't know what needs to improve

RAYMOND VANDENBROEKE 
Rating:
5.0

Customer did not leave a comment.

Delbert Council 
Rating:
5.0

Customer did not leave a comment.

JOYCE MURRAY 
Rating:
5.0

Customer did not leave a comment.

MARIE JACKSON 
Rating:
4.0

Customer did not leave a comment.

JOSE SALGADO 
Rating:
5.0

Customer did not leave a comment.

Delbert Council 
Rating:
5.0

Customer did not leave a comment.

Schemeta Horne 
Rating:
5.0

Make it easier to get to the location

ALLEN PEARSALL 
Rating:
3.0

Only had one Truck available, the smaller one I needed was "out of service", but on display. The one I rented burned 10 gallons of fuel for 34 mile round trip.

DEAN LEDFORD 
Rating:
3.0

Customer did not leave a comment.

Shasta Perkins 
Rating:
5.0

Customer did not leave a comment.

JERRY SHEPPARD 
Rating:
1.0

Over charged me and she didn't explain how y'all operate

STEPHANIE DARDEN 
Rating:
5.0

Customer did not leave a comment.

RODNEY COBB 
Rating:
5.0

Nothing

LAKISHA BURNS 
Rating:
5.0

Was extremely wonderful and all business was handled in a timely fashion. Absolutely great

marvin granby 
Rating:
5.0

The Uhaul truck was clean and operational. The staff and personnel at Security Mini Storage was helpful and courteous during the entire process...

James Dixon 
Rating:
5.0

Nothing the place is very efficient and very professional friendly atmosphere.

WALLACE WASHINGTON 
Rating:
4.0

Customer did not leave a comment.

Sandra Rouse 
Rating:
1.0

Bad. The app indicated that I have half full gas but wasn't. I got charged way too much for gas in the end.

jerome brooks 
Rating:
3.0

The windshield wipers we’re far from operational. They were definitely a safety hazard. It was raining during the time of my move. In addition I filled the truck up to the half way mark and saw I was charged $18.55 for fuel. It was at the halfway mark when I started the truck. The receptionist told me she wasn’t sure if anyone drove the vehicle (specifically a coworker) since I dropped it off Monday evening. She said she took a picture of the fuel line and it wasn’t at half a tank. It’s $18.55 which isn’t much but it’s the principle because I don’t cut corners in life (military/ law enforcement background) an certainly wouldn’t try get over on anyone. So no I wouldn’t recommend this location to a friend.

Malik Knox 
Rating:
5.0

Super easy

leeann martinez 
Rating:
3.0

The back of the truck was not swept out; therefore, I had to sweep out the truck in order for me to avoid charges. I do not think that was fair to me, but overall, the experience was nice.

Danielle Barnes 
Rating:
5.0

Very professional and well organized.

Laticia Darden 
Rating:
5.0

Customer did not leave a comment.

TIQUSHA PHILLIPS 
Rating:
5.0

Customer did not leave a comment.

MARK CORBIN 
Rating:
5.0

Customer did not leave a comment.

benjamin batchelor 
Rating:
5.0

Customer did not leave a comment.

Vanessa Tann 
Rating:
5.0

Customer did not leave a comment.

lisa bass 
Rating:
4.0

Customer did not leave a comment.

RITA MCALISTER 
Rating:
5.0

Customer did not leave a comment.

Kenyatta Wooten 
Rating:
5.0

Great folks.

David Moehring 
Rating:
1.0

I initially made a reservation with Compass Self Storage (206 N Berkeley Blvd Goldsboro, NC 27534). I checked in online and they said 1 item was missing. I arrived to find out they gave my reserved truck to someone else. I also would not have the equipment I reserved. The employee was then really happy when she found me a smaller truck a few miles away. The other place, Security Mini Storage (2724 US Hwy 117 S) was better. I was given a truck with 1/2 tank of gas. I was told to return it with at least a half tank of gas. I was asked to be back by a time earlier than I expected. When I expressed concern, I was told it was ok because I was there first. Someone had a reservation too. Needless to say, I was not able to get all of my stuff moved and no longer have the men I hired to help. Absolutely horrible, horrible experience!

Misty Rouse 
Rating:
5.0

Customer did not leave a comment.

William Bellos 
Rating:
5.0

Customer did not leave a comment.

Mark Corbin 
Rating:
5.0

The customer service and equipment was excellent. Amy Hales took care of our Every need.It was a pleasure doing business with security storage and U-Haul.

Phillip Scarboro 
Rating:
1.0

You have misappropriated my email address and compromised the privacy of a customer by sending her transaction information to me. Please remove my email address from your databases immediately.

brianna thompson 
Rating:
4.0

Well the sign said if you sweep truck out you would receive $25.00 back but if so I did not receive the money. But overall service was good .

Lori Aldridge 
Rating:
5.0

Have more moving equipment at location

Lashanda Horne 
Rating:
5.0

Thank you!

demonte lee 
Rating:
5.0

Customer did not leave a comment.

Emilio Gaspar 
Rating:
5.0

Outstanding service

Robert Morton 
Rating:
5.0

Customer did not leave a comment.

Jerry Sheppard 
Rating:
5.0

Customer did not leave a comment.

prenell faison 
Rating:
5.0

Customer did not leave a comment.

Jerry Sheppard 
Rating:
5.0

Everything was fine

Delbert Council 
Rating:
5.0

Did my check in won't they helped get everything fixed. Great service

William Best 
Rating:
5.0

Customer did not leave a comment.

Tenisha McClain 
Rating:
3.0

Customer did not leave a comment.

Bonita Howell 
Rating:
5.0

The lady in Goldsboro was fantastic. The vehicle that I rented was completely disgusting. There found siver and long hair all over my clothes shoes and clothes, There was a big foot print on the windshield and the odors coming from that cabin area was ridiculous. That truck need a good cleaning before its rented out again. IT WAS COMPLETELY FILTY.....

Erika TeasleyTeasley 
Rating:
5.0

Not a thing

Darlene Lang koonce 
Rating:
4.0

Customer did not leave a comment.

shirley herring 
Rating:
5.0

Pickup and return process was straight forward and efficient. Equipment was ready at designated time. Very smooth!

Carl Fitch 
Rating:
5.0

Customer did not leave a comment.

Angel Ramos 
Rating:
5.0

We had a great experience with our uhaul rental. I will be recommending Security Mini Storage to friends who need to rent a truck. I don't believe we could ever receive better service. Don and Linda King

Donald King 
Rating:
5.0

Good people nice Business

Sarah Reyes 
Rating:
5.0

Keep up the good work for the community

Mathew Holt 
Rating:
4.0

Nothing really,Uhaul has a good service and it's good to know that if I need a truck I can call and get one. The only thing is the rental could be a little bit better for someone who would rent it by the week and make sure people know where a drop box is in case you carry it back on Sunday when they're closed.

Jimmy Cox 
Rating:
5.0

Customer did not leave a comment.

Sandra Rodriguz 
Rating:
5.0

Customer did not leave a comment.

Latisha Joyner 
Rating:
4.0

Customer did not leave a comment.

Jimmy Cox 
Rating:
5.0

Customer did not leave a comment.

Aaron Jones 
Rating:
4.0

Customer did not leave a comment.

MONICA WEST 
Rating:
5.0

Customer did not leave a comment.

Rating:
5.0

Drop off was quick and efficient!

Carl Fitch 
Rating:
5.0

Customer did not leave a comment.

Missy Hawley 
Rating:
5.0

Customer did not leave a comment.

kendrick goff 
Rating:
5.0

Customer did not leave a comment.

KENDRICK GOFF 
Rating:
5.0

Nothing at all

Vickie WHITLEY 
Rating:
5.0

Customer did not leave a comment.

ROBERT RHINEHART 
Rating:
5.0

Very easy to rent and the equipment worked great. The personnel who processed my rental request were very kind and very professional. I will definitely go back when I need another rental.

WILLIAM OWENS JR 
Rating:
5.0

Customer did not leave a comment.

Jackie Uzzell 
Rating:
5.0

Checkout/return was easy and quick. Amy really knows her stuff. Thanks for a good rental experience.

Wallace Seagroves 
Rating:
5.0

Above

David Moehring 
Rating:
5.0

Great Staff very helpful with getting the equipment off disconnected from my truck. Would go there again for renting or drop off. Very easy to get in and out of.

AARON TAYLOR 
Rating:
5.0

Customer did not leave a comment.

KATHY FAISON 
Rating:
5.0

Customer did not leave a comment.

JASMINE MERRIMAN 
Rating:
4.0

Customer did not leave a comment.

SANDRA RODRIGUZ 
Rating:
5.0

Customer did not leave a comment.

WENDY PALMER 
Rating:
5.0

Customer did not leave a comment.

Richard McAllister 
Rating:
5.0

good service

Dennis Hunt 
Rating:
5.0

Customer did not leave a comment.

deborah chasse 
Rating:
5.0

Customer did not leave a comment.

APRIL HINTON 
Rating:
1.0

The man that is at this location is a devil DON'T RENT FROM HIM OR THIS LOCATION FOR THE MOST MINOR THINGS AND VERY RUDE!!! NO HEART

SENNECCA KORNEGAY 
Rating:
5.0

Customer did not leave a comment.

Ayanna Butler 
No reviews have been submitted for this location.

Additional Services at this Location

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