Unfortunately, no one was available onsite during normal business hours. However, someone was available by phone for drop off.Christopher A.
Customer Reviews for Security Mini Storage 3
(Distribuidor de U-Haul del vecindario)
West Memphis, AR 72301
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - mié.: 8 a. m. - 5 p. m.
- Jue.: 8 a. m. - 2 p. m.
- Vie.: 8 a. m. - 3 p. m.
- Sáb.: 8 a. m. - 12 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.DUANE Z.
Yes I would recommend the storage I had no problems had my items there for over 3 years thank youPORTIA J. | Overall Experience
Location was clean but it's an old building that could use an update.Kali T.
The lady that checked us in did not no anything about the trailer. The trailer was so rusty, the ratchets needed maintenance to use the trailer.karen R.
Give a coke in this heat.JAMES H.
Water got in the unit and ruined several pieces of furniture.JIMMY H. | Overall Experience
El cliente no dejó un comentario.RYAN K.
The young lady was so very helpful with the return of the truck. Thanks so much. The ClarksTOWAN C.
She was very professionaltandy R.
Agent on site was very polite and knowledgeable.LARRY P.
El cliente no dejó un comentario.Dante B.
El cliente no dejó un comentario.Carol O.
El cliente no dejó un comentario.Candice J.
El cliente no dejó un comentario.Charles G.
El cliente no dejó un comentario.LaDerricka N.
El cliente no dejó un comentario.Shirley J.
El cliente no dejó un comentario.TERRY W.
El cliente no dejó un comentario.NATASHA H.
El cliente no dejó un comentario.JACKIE C.
El cliente no dejó un comentario.Keiara R.
Employment wasn't on site at specific time., nor were they prompt to process reservations. Neither pick up location or drop off location.Michael P.
Everything was satisfactoryCYNETHIA J.
No real help, only employee could barely print a paper. Dirty building, probably the worst UHAUL Location I've ever been toDavid R.
El cliente no dejó un comentario.Amanda W.
The equipment was fine. The staff was very sketchy. I'm filing a complaint. My front bumper was damaged.Lasandra T.
El cliente no dejó un comentario.Steven P.
El cliente no dejó un comentario.Kirk S.
WAS SUPPOSED TO PICK UP ON UNION AVE IN MEMPHIS, GOT THERE AND HAD TO GO BACK 20 MILES TO WEST MEMPHIS. 2ND TIME IN A FEW YEARS THAT THIS HAS HAPPENED.LOYD B.
I originally reserved a truck at Summer Ave location but got an email saying to pick it up at another location that was further away and 2 hours past the time I reserved.....Changed to Union Ave pick up and arrived to find that there was not a truck for me....had to drive to West Memphis Arkansas to pick up the truck....It was dirty with mud all over the floor board of the truck.....I had to return back to Memphis to pick up the things I was moving and go back through West Memphis on the way to my destination. It was a nightmare! The Union Avenue people were nice and helpful but they did not have internet or phone service and it was difficult and time consuming trying to find another truck for me! Poor poor impression of your companyShari C.
Check the trailers that you receive to make certain they are fully functional. The light harness was broken and if I had not inspected it I would have been driving a dangerous trailer. In addition the trailer was rather beat up.JOHN F.
El cliente no dejó un comentario.Nicholas S.
We had to turn it in at 8 and they didn't open till 9:00. I couldn't get WiFi to work so I had to wait a long time on phone to find out what to do but other than that it was fine.Joseph S.
The U-Haul location was was not RV friendly and the equipment was damaged and the check seem to be more concern about her in store daycare than the U-Haul equipment. I will not use U-Haul again??Julius M.
El cliente no dejó un comentario.EMMANUEL F.
El cliente no dejó un comentario.dixon J.
El cliente no dejó un comentario.SHAMERE G.
We has to wait over an hour to pick up truck because the girl went to lunch. She did not do a walk thru inspection with us on the truck. We had a low tire the drivers window was off track and the back of the truck was filthy with paper and looked like dog food.LIZ W.
El cliente no dejó un comentario.David T.
But the toll-free U-Haul representative Ranted me a storage unit with the facility doesn't even have and this is happened several times prior the storage facility Told me!!!!!! Very time-consuming and frustratingnorman W.
I dropped the Dollie off during business hours and the office attendant left before checking me in. I left the Dollie and put paperwork in box but days later I received a call asking when I was going to drop it off.Nonda C.
El cliente no dejó un comentario.pierre B.
Equipment was in great shape, and customer service was excellent.BART V.
El cliente no dejó un comentario.RACHEL W.
Everyone there is very friendly, nice and professional. I had no problems.I would recommend this location to anyone.Willie A.
El cliente no dejó un comentario.NANETTE S.
Ensure the location is open diring stated times. I called and they told me they would be open until 5. I arrived at 440 and they were gone.Nakia T.
Woman who assisted me told me numerous times that I could get a credit for unused miles and if I returned the truck early. This information was not true since the one way reservations are a flat rate. Little upset by the incorrect info.John B.
They charged me 11.08 for cleaning and tge van was clean so this was bull crapCynthia W.
El cliente no dejó un comentario.Kathy A.
El cliente no dejó un comentario.CEDRIC C.
El cliente no dejó un comentario.DON B.
Matt was extemely helpful....THOMAS R.
The gentleman that helped us at the location was great also.Angela F.
El cliente no dejó un comentario.LAURIE H.
Best UHaul experience I have ever had -- fast, easy, super clean. ¡Gracias!MELISSA C.
El cliente no dejó un comentario.PETER S.
El cliente no dejó un comentario.Jerome L.
El cliente no dejó un comentario.Lee G.
Keep up the good work!Patsy C.
El cliente no dejó un comentario.PHYLLIS A.
You're doing fine as you are. Thanks. Patsy CorcoranPATSY C.
El cliente no dejó un comentario.JASON K.
I had said something to the woman working there about the mileage i was travelling & she had said, "i could have given you more miles, why didn't you say something?" I don't rent uhauls that often & feel that I wouldn't have known to ask. The truck was dirty inside w/ ashes in the ashtray & something sticky split. It also took almost 2 hours to get it rented. She was pretty nice though.MARY P.
El cliente no dejó un comentario.THERESA A.
El cliente no dejó un comentario.David S.
El cliente no dejó un comentario.Margaret G.
El cliente no dejó un comentario.jack L.
Gina was excellent!KRISTOPHER N.
Unusually crowded, and no parking that morning.LEA V.
El cliente no dejó un comentario.Tanya A.
El cliente no dejó un comentario.DEBORAH H.
It was very good....Thank you!Gail R.
El cliente no dejó un comentario.Neil G.
El cliente no dejó un comentario.VINCENT D.
El cliente no dejó un comentario.THOMAS P.
This individual was fine - but there had been so many previous service problems throughout the day - I just wanted out of there.KRISTEN B.
El cliente no dejó un comentario.NICHOLAS J T.
Gina was a great help and answred any questions I had. Her customer service was great!JAMES P.
El cliente no dejó un comentario.Rocco L.
El cliente no dejó un comentario.Glen C.
Your personnel, I believe her name was Gina was wonderful.CAROL B.
everything went very well. this location was efficient and friendlySHARON K.
Make the rate cheaper.THEODORE W.
Know one knew how to use the trailer. I would never rent a trailer from uhaul again. The truck rental was fine.STEVE T.
this truck was in the best condition I have rented in years. The website said truck was at one location but it was at a diffrent location accross town.LINDA C.
El cliente no dejó un comentario.EARLE H.
Gina and John were excellentPolly W.
El cliente no dejó un comentario.JOSEPH B.
El cliente no dejó un comentario.Daniel Z.
Ms. Gina is outstanding! She has a very professional nature about her and I am confused about why you did not choose her as Manager??? Big mistake! Peace, GraceGRACE D.
El cliente no dejó un comentario.DIANE S.
Good service, no bad suprises.John M.
El cliente no dejó un comentario.KIMBERLY L.
El cliente no dejó un comentario.JOSEPH B.
El cliente no dejó un comentario.RAGHUNANDAN P.
mAKE SURE THE VEHISCLE - 17 FOOT TRUCK IS PROPERLY SERVICED. The breaks needed adjusted or replaced. They squeeked.GREGORY D.
The woman who worked the office on 5/23/10 was incredibly helpful, professional and nice. I forgot her name but wanted to give her kudos!Aurelia I.
The staff was extremely helpful & accomodating at short notice..great job!!ROGER I.
ALTHOUGH REGINA WAS ALWAYS VERY HELPFUL EACH TIME I CALLED FOR INFO AND WHILE IN PERSON TO HANDLE THE FINALIZING OF THE CONTRACT BUT THE COMPUTER WAS TOO SLOW PROCESSINGJudy S.
El cliente no dejó un comentario.JILL F.
first rate service. will use them againJeff M.