Comentarios de los clientes para SecurCare Self Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de SecurCare Self Storage

Clasificación general:

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Robert C.
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El cliente no dejó un comentario.

Timothy R.
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El cliente no dejó un comentario.

karen K.
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El cliente no dejó un comentario.

ELIZABETH K.
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El cliente no dejó un comentario.

Audrea H.
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El cliente no dejó un comentario.

Jon A.
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Great experience. Very quick in and out

Dan Y.
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Johnny was excellent! Great experience with this first UHaul rental. Very easy process, was clearly explained how things working. Johnny did great job!!!

Robert B.
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The only problem we had with this location was it didn't open until 10 am on Saturday morning and we had requested a truck pick-up time of 9:30 am at a different location that opened at 7 am. The main problem we had with U-Haul, however, was being moved twice to different locations from the one we requested. The first change came when we checked in on Friday. The second change was made the morning of our pick-up while we were en route to the first changed location. We did not get the phone call letting us know about the second changed location (because we were traveling through a dead zone) and went to the first changed location, only to find out we had to go to another pick-up site 17 miles away. Then when we got there, they weren't open yet. so we had to wait 15 minutes until 10 am. The staff person at this location was excellent, though.

Janice R.
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El cliente no dejó un comentario.

Calvin C.
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Excellent Customer Service. Will definitely use service again.

Robert R.
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El cliente no dejó un comentario.

Stephen S.
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Gas cap retaining strap was broken. $1 a mile seems high. I wanted to rent a van in Fort Mill SC but only found one in Matthews NC. This added at least $40 to my bill. Staff at this location were exceptional and very helpful.

Andy B.
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El cliente no dejó un comentario.

Albert B.
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Excellent service from Ashley, trucks always clean & the pick up & drop off is always smooth & problem free...... definitely recommended.

Matthew B.
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El cliente no dejó un comentario.

Frederick V.
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El cliente no dejó un comentario.

ERICH S.
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Reliable, clean, easy process, courteous staff !

Nantasha J.
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SUCH GREAT SERVICE !!!!!!!!!!!

Marsha G.
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Truck smell was overwhelming cigarette smoke had to buy air freshener just to tolerate it. They told me to drop truck off at uhaul place that was 11 miles from new house when there was a drop off location just a few miles away

Andrew M.
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When my roommate was dropping the uhaul off, they were not allowed to take pictures of the uhaul for their records. Very strange

Brian G.
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Extremely easy and Ashley is on the ball. Great experience!

Alexandra C.
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El cliente no dejó un comentario.

Laura M.
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Pick up was good and convenient, but we had heavy rain on move day and the driver side window had a bad seal around it, I guess, and my husband got a “virtual” shower coming through the window. Absolutely soaked.

SARA T.
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You all made this experience so wonderful for me. It has been a generally stressful move but you took a huge chunk of that off of me. THANK YOU

Jeff H.
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El cliente no dejó un comentario.

Daniel W.
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El cliente no dejó un comentario.

Joseph K.
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El cliente no dejó un comentario.

Stephan D.
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El cliente no dejó un comentario.

Darryl E.
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El cliente no dejó un comentario.

Paul M.
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El cliente no dejó un comentario.

Richard S.
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El cliente no dejó un comentario.

Adeoye A.
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El cliente no dejó un comentario.

Marissa L.
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El cliente no dejó un comentario.

Joe H.
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Very convenient and quick service.

Jack D.
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El cliente no dejó un comentario.

Casey V.
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Dropped off truck after hours. Overall that was pretty easy to do especially on my phone just like the initial check in with the truck at the pick up location.

Cheryl A.
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Nothing to add. the Manager was great in helping me . I most certainly would recommend this U-Haul place. Thanks

Sherri S.
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El cliente no dejó un comentario.

calvin C.
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Nothing excellent experience

Mike A.
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None the manager really helped me out

Tricia H.
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U-Haul did not provide drop off location on confirmation which caused confusion and extra time during the rental process.

Paul S.
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Ashley was very friendly and helpful. Second time using this location. Great customer service

Artemus J.
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Outstanding service

Bruce M.
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It was a pleasant experience. Even under COVID-19.

Barbara H.
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I was totally satisfied and have no ideas for improvements.

Tracy B.
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El cliente no dejó un comentario.

KENDRA R.
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Ashley was great and responsive

SCOTT B.
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El cliente no dejó un comentario.

CHRISTINE H.
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El cliente no dejó un comentario.

William W.
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El cliente no dejó un comentario.

CINDY B.
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El cliente no dejó un comentario.

Kathy C.
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Ashley was right on target for the size truck I need for my move. He had all the paper work and truck ready when I arrived for pick up. The truck was immaculate. Thank you Ashley!!!!

NANCY D.
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Staff was helpful, truck clean and have come back to this location specifically because it is so good!

Stephanie C.
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Great service and equipment! Thanks!

MICHAEL C.
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El cliente no dejó un comentario.

Thomas F.
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El cliente no dejó un comentario.

Steve D.
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explain about the limit on miles, We went from point a to second stop to pick up couch on the way and then to point b with one stop for gas and was 7 miles over what was allowed. Needs to be some leadway or up front packages that allow for extra miles. These days GPS directions traffic and closures could easily cause you to go over. No one likes to incur extra cost at the end of your trip.

Michael P.
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I understand we're in a pandemic but Have a place to come inside during rainy cold weather setup and pickup. Also the AC in the truck stopped working half way through our trip.

Jon B.
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Thank you for providing a hand truck at no cost! Had to move during heavy rains last week and only had a day to move items to new location and place items in storage. Your generosity was greatly appreciated.

Daniel T.
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Excellent customer service and overall great experience. Will definitely recommend this location to others.

Cory H.
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El cliente no dejó un comentario.

Samantha G.
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The guy who worked there was awesome but the "grab your key function" didn't work.

Kris R.
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Check in and out were easy especially during COVID-19. Did not have dolly.

Frank P.
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El cliente no dejó un comentario.

Cesar B.
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El cliente no dejó un comentario.

Edward M.
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El cliente no dejó un comentario.

Greg N.
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El cliente no dejó un comentario.

judy H.
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Mr. Ashley Johnson was helpful during these challenging days. Kudos

Amy M.
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The truck and fees were good, but good luck with anyone calling you back after youre finished with the truck. I had a question and left 2 messages and no one bothered to call back. ANNOYING.

Vladimir Z.
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Thanks for listening customer complains!

Jennifer P.
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Awesome customer service! Ashley was great and when we realized we needed a second truck because it turned out we had more stuff than we thought, he got one ready for us immediately. We would definitely rent trucks from him again!

robin H.
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Really the best part of our moving! Thank you

Larry B.
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Return instructions after hours to go to a website gets you to a website that wants you to go to another website without telling you how to do that. Who knows whether they have an account and password. What everyone has is their order number which ought to be sufficient. Fortunately the telephone contact solved the problem. There was a promise of four blankets staying with the truck. I never saw them.

Jonathan W.
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El cliente no dejó un comentario.

Paula R.
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No improvement needed. Wonderful and stress-free experience!

JERRY H.
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Quick, courteous and accommodating.

Choi C.
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El cliente no dejó un comentario.

Hope R.
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The representative I worked with was very friendly and made the experience much more pleasant/easy than I was expecting. Very professional and gave me an accurate estimate.

Lisa G.
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Great experience renting from this location. The service was excellent and the truck was in good condition. Highly recommend!

STACI A V.
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Way to overpriced. Will not be using in the future. 72 hrs and almost 400.00? Mileage, gas and insurance. Not reccomend

William P.
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El cliente no dejó un comentario.

Luis B.
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I forgot the name of the person in the desk, but he is the most kind, and awesome person in NC! I have already told to the people who helped me they need to rent a truck there because of this man. Thank you!!!! I will come back only to this location!

Palaisamy S.
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pretty good service, convenient location

STEVEN K.
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Nothing. Friendly helpful service,great equipment

MONY H.
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N/A

Kyle S.
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Gave me the wrong address for return. Spent 40 mins trying to find it, wasting time and gas. I had a flight to catch and it put me really behind and stressed. Never walked out to the truck with me during pick up or drop off. Said it was on a quarter tank and literally the low fuel mileage pulled up within minutes of leaving.

Pete S.
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At this time everything was over delivered!

Julie S.
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Ashley was so nice and processed our truck so quickly. Would highly recommend this location.

JITENDRA T.
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I was trying this location since beginning but could not get this location. Was having trouble at other location and they transferred this location finally. The person at the counter was friendly and even assisted with the appliance trolley as I could not get the utility trolley.

Donald B.
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Ashley, the gentleman who helped with the rental, was amazing. He knows his business well and explained the options and coverage so the process was very quick and clear. I would definitely recommend him and U-Haul.

William L.
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El cliente no dejó un comentario.

Gene S.
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El cliente no dejó un comentario.

William L.
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El cliente no dejó un comentario.

Jeremy P.
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El cliente no dejó un comentario.

Andrii L.
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El cliente no dejó un comentario.

MONY H.
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N/A

ion C.
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El cliente no dejó un comentario.

Steven N.
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Everything was as needed, associate was very helpful.

RIch S.
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El cliente no dejó un comentario.

George C.
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Perfect customer service, Ashley top customer service representative, asset to Securcare and U haul

No se han enviado comentarios para esta ubicación.

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