Customer Reviews for Sebago Lake Automotive
(U-Haul Neighborhood Dealer)

1,055 comentarios

847 Roosevelt Trail   Windham, ME 04062

(207) 892-0741

Horario

  • Mon–Fri
    9 a. m. - 4 p. m.
  • Sat–Sun
    Cerrado
Horario especial
  • 12/26/2022 - 12/31/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(207) 892-0741

847 Roosevelt Trail
Windham, ME 04062

Servicios en esta ubicación:

Horario

  • Mon–Fri
    9 a. m. - 4 p. m.
  • Sat–Sun
    Cerrado
Horario especial
  • 12/26/2022 - 12/31/2022: cerrado
No hay fotos disponibles
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Nicolette M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott N. 
Clasificación:
5.0

Outstanding customer service and one of the friendliest U-Haul experiences I've had!

Michael D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Francis K. 
Clasificación:
5.0

Very positive experience

jean M. 
Clasificación:
5.0

Very friendly

David H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danajoy M. 
Clasificación:
5.0

Wonderful

Myra S. 
Clasificación:
5.0

Very good inspection prior to renal and replaced worn safety chains

Karl J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Walter W. 
Clasificación:
5.0

El cliente no dejó un comentario.

WARREN D. 
Clasificación:
5.0

Employee was great.

Jakob H. 
Clasificación:
2.0

El cliente no dejó un comentario.

Mariah W. 
Clasificación:
5.0

Justin is responsive and helpful.

Jeffrey B. 
Clasificación:
5.0

No improvement needed ... It was an excellent transaction from pick up ro drop off. Hightly recommended.....

Gerald P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott C. 
Clasificación:
5.0

Service was great and fast, was in and out within 5 minutes

Cole S. 
Clasificación:
2.0

I reserved the truck for 5pm, however when I showed up, they closed at 4. The key was in a lock box, but no one on the phone knew the combination. After 90 minutes on the phone with U-Haul, they admitted I could t get the truck. I didn't get the truck until 925am the next morning and returned it at 350pm, however I had to pay for 24 hrs. I will dispute charges for such a shitty experience and uhaul not providing services paid for.

Francis O. 
Clasificación:
5.0

Had a great experience with the 6' X 12' trailer; it fit my needs exactly. Pick up and delivery at Sebago Lake Automotive were top notch-- friendly, speedy and efficient. I will definitely rent again from this location if I have a need for a rental trailer or truck.

Thomas D. 
Clasificación:
5.0

Renting from this location was a very pleasant experience. The rental agent was very courteous and helpful to me throughout the entire process and made me feel like my business really mattered to him. I would not hesitate to do business at this location again and cannot imagine how anyone could have been better as a UHaul representative than the gentleman I worked with there, Justin....Thank you!

James G. 
Clasificación:
2.0

When I picked up the truck, there was no dolly, which I had ordered days before. Had to go to another location to rent one. I thought the check in process was long. I will not use the 24/7 share plan again.

Dana G. 
Clasificación:
3.0

The truck was decent and functional. Just wish that it was cleaned (back swept, cab vacuumed/dusted) between customers. There was also a piece of molding along the driver side door that came off when I brushed against it. It went back on but it could have been attached better by company. Overall the truck worked for my needs

Lauren M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frederick H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SANDRA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

TODD D. 
Clasificación:
5.0

Justin was quick and efficient, always responding immediately to my texts, always respectful and kind. A great experience at this UHaul location! Beth

BETHE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Welcome R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Pamela M. 
Clasificación:
3.0

You changed the drop off location to a place that was closed and had a hidden key drop off location

Dillon D. 
Clasificación:
5.0

Nothing. All was very smooth.

David D. 
Clasificación:
5.0

It was very helpful to be able to drop off the truck AND the trailer that we rented from UHaul on Windmill Road in Halifax at the same site in Windham,Maine, instead of trailer at 847 and the truck at 447 Roosevelt Trail, Windham, Maine. We loved to get a look at their 1960s Corvair on display at their establishment. We very much appreciate that you folks at UHaul have offered us very good equipment to move our apartment-ful of belongings. I think that the 10ft truck hauled the 6x12ft trailer very well. This combination allowed us to park the trailer on its own, before our return trip, and park both/either in a regular sized vehicle parking slot at our hotel and apartment. The 10ft truck handled most closely to a household domestic vehicle, with respect to turning circle and parking, and, with some 50-100 miles of experience on the road, I became comfortable with the driving and handling and vehicle lines of sight while on the road. The truck IS a bumpy vehicle, even when engaging the NOT-towing option, when empty but handles better when loaded and best when towing a trailer, especially a heavy trailer, IMO. We drove from Halifax, Nova Scotia, to Brewer, Maine, via Houlton, Maine.

James D. 
Clasificación:
5.0

Dustin was very professional & courteous and as a first timer using a trailer he took the time to make sure I knew how everything worked. I give him 5 stars! I will definitely be using this location again!

Mary S. 
Clasificación:
5.0

Thank you so much for your efficient service

Claudette E. 
Clasificación:
5.0

Justin was THE BEST! He made the process super easy! Thank you! Highly recommend this location!

Barry M. 
Clasificación:
3.0

Give simple, concise instructions as to how to pick up a truck with the 24/7 service, and fix the App so it gives the correct lock code. Took nearly an hour and two phone calls to do what should have taken 5 minutes.

William B. 
Clasificación:
5.0

From the time when i walked in, till the time i dropped it back off and left, they were amazing. The benchmark of what you want when renting a Uhaul!

Scott O. 
Clasificación:
5.0

El cliente no dejó un comentario.

William D. 
Clasificación:
4.0

El cliente no dejó un comentario.

bruce J. 
Clasificación:
5.0

El cliente no dejó un comentario.

christine W. 
Clasificación:
5.0

Great experience

MARK C. 
Clasificación:
5.0

Do nothing. the Man that helped me was great. he treated me like his best friend. he did everything to insure everything went perfectly for me. i will always go back here for my rental needs.

bruce S. 
Clasificación:
5.0

¡Gracias!

Rhonda T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Anthony Q. 
Clasificación:
5.0

We had a wonderful experience. Will recommend to our family and friends. Gracias

Roberta O. 
Clasificación:
4.0

Your app was not working properly during my return and increased the amount of time it took to return.

Joshua C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shirley H. 
Clasificación:
5.0

I ordered a appliance dolly and only got a regular one

Cheryl K. 
Clasificación:
4.0

Improve directions to service desk.

Bruce E. 
Clasificación:
3.0

Justin was super! Could not get my phone to give location to Uhaul 24/7. Major fail on them and very frustrated customer. CS had me wait 15 minutes just to transfer me to another CS department who's wait time was 20-30 minutes. What a load of hooey!!!

Mark D. 
Clasificación:
3.0

We did mobile drop off for convenience so I'm satisfied.

Mariana F. 
Clasificación:
4.0

Service was good and close to home.

Jim C. 
Clasificación:
1.0

The location was fine but uhaul was awful

Jonathan M. 
Clasificación:
5.0

The location was great but there was no one there to help so I had to do it online and being over 70 and not friendly with on line stuff it took me 90 minutes, calling another place to speak to someone 4 times (taking up to 10 minutes on hold each time), had to create an account with a password with a picture and then they had to verify the picture by calling someone else. I almost gave up

Jon H. 
Clasificación:
5.0

Equipment was there and ready to pick up. Got help with the hook-up and was on my way in no time.

James C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Stephen M. 
Clasificación:
3.0

Truck was not cleaned snow all over it. Snow all inside of it window was left down.

Clint L. 
Clasificación:
5.0

Staff was helpful and informative. Process was easy. Would definitely use this location again.

STEPHEN G. 
Clasificación:
5.0

Date needed was a moving target. Justin was extremely helpful in accommodating me.

roderick C. 
Clasificación:
5.0

Nothing absolutely great Service and people

BRIAN C. 
Clasificación:
5.0

Can't improve on perfect customer service from Justin!!

Glenn T. 
Clasificación:
5.0

great location, great service

MITCHELL W. 
Clasificación:
5.0

I will use them again

Peter A. 
Clasificación:
3.0

El cliente no dejó un comentario.

BENJAMIN E. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert F. 
Clasificación:
5.0

Don't charge so much for miles for around town give a few free miles.

DEBBIE S. 
Clasificación:
5.0

Justin was very good Excellent customer service

DORIS R. 
Clasificación:
5.0

El cliente no dejó un comentario.

PETER M. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUSAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN L. 
Clasificación:
5.0

great location, easy access, great service.

KATHERINE W. 
Clasificación:
5.0

Truck was brand new and in perfect condition :)

OWEN D. 
Clasificación:
5.0

Very nice and helpful staff Nice truck too

JOSEPH M. 
Clasificación:
5.0

Easy and exactly what I needed.

Stephen L. 
Clasificación:
5.0

Cant get any better. They know how great customer works.

Glenn T. 
Clasificación:
5.0

El cliente no dejó un comentario.

TOM B. 
Clasificación:
5.0

Can't think of anything - the entire transaction was seamless! ¡Gracias!

ROBERT C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARTHUR D. 
Clasificación:
5.0

El cliente no dejó un comentario.

EILEEN E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harold M. 
Clasificación:
5.0

Just keep on with what you're doing,

ALFONSO G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jessica S. 
Clasificación:
5.0

Everything was great during my rental thank you

DONALD E. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAREN S. 
Clasificación:
3.0

clean the windows on the truck

ROBERT H. 
Clasificación:
5.0

The Lady that helped us was wonderful!

SHAWN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RALPH T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Galen N. 
Clasificación:
5.0

El cliente no dejó un comentario.

LILAS B. 
Clasificación:
3.0

My order was canceled and they never called to confirm. The person in dispatch said they texted and emailed me and they didn't so when I went to pick up the truck they had given it to someone else.

DEBORAH S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Micah E. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES W. 
Clasificación:
5.0

El cliente no dejó un comentario.

COREY M. 
Clasificación:
4.0

The staff were friendly and helpful, however there was confusion about what kind of equipment would be available when we needed it. Not until the day of moving did we know if we would have what we needed. This was not necessarily the fault of the employees here, but UHaul management needs to work on their reservation logistics to make sure customers have what they reserved weeks prior. The moving blankets we rented were all pretty dirty and this fuzz comes off them and latches onto skin and clothes. It doesn't seem like they get washed very often, if at all. Honestly, for the price of renting the truck, customers should get a few bags of these thrown in for free.

THEODORE M. 
Clasificación:
5.0

Representative was friendly and efficient. Uhaul truck was easy to operate and perfect size for our move. After hours key drop off worked out great. Overall pleasant experience.

CHERYL Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

RODNEY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

SELINA P. 
Clasificación:
5.0

Everything was great. I have rented from this location multiple times. Everyone is so helpful and friendly.

JAMES S. 
Clasificación:
5.0

The Sebago Lake Automotive facility was AMAZING!!! They are so kind and helpful. They really care about how everything goes from picking up the truck rental , the move itself and the return of the vehicle. We totally recommend this Uhaul facility 100% and will be our go to for now on in the future!!!! Thank you for a great experience!!!

MIKE F. 
No se han enviado comentarios para esta ubicación.

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