Comentarios de los clientes para Scuffletown Mini Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Scuffletown Mini Storage

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Anthony S.
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El cliente no dejó un comentario.

Rob N.
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Great guys at this location. Not all like that

Gary C.
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I received a text to complete a task when the vehicle was returned. I clicked the link and followed the instructions, but there was no cofirmation that things were ok. So I did it a second time; looks like everything worked but would suggest some closure on that.

DAN H.
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El cliente no dejó un comentario.

Daniel P.
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Customer service is over the top! I prefer this location to any other in the area.

Thomas K.
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Great customer service. Thank you

Tony C.
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Trailer was in poor condition...three of four rear lights were not in their gaskets and hung loosely on their gaskets...rub bar on wooden bumper inside was 3/4 off rail and hung down...reservation asked for furniture dolly, was told when I arrived to get trailer they had none...when inquired both in person and on phone to customer service, was greeted with an “oh well, that kind of thing happens...” Not a service oriented response...

john brent P.
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Great service always!

Scott R.
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I felt a little hung out to dry when I got a three minute crash course on how to hook up my car to a tow dolly behind a 26' foot U-Haul truck. Mind you it was not rocket science to figure out, but it would have been nice to have someone out helping guide my vehicle onto the tow dolly. The truck and tow dolly was pulled out front of the building and I was left to fend for myself. If someone was not mechanically inclined they would have struggled because there wasn't any employees outside.

Collin P.
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El cliente no dejó un comentario.

Tim C.
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Best location in town to rent.

David M.
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Truck had food wrapper from previous renter. Tie down strap was broken on car hauler had to purchase ratchet strap to make this functional. Windshield wiper was separating scaraping metal on the windshield. Repaired wiper myself. Car hauler lights were not plugged in. These are minor complaints as I hold myself responsible for not checking the vehicle/ hauler over completely. I would give the whole experience a 9 out of 10 as the rental did everything I needed it to do. Thank you

Ralph S.
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I rented a truck; picked it up on Friday afternoon. On Saturday morning I started my trip and it was raining hard. I traveled less than 5 miles when the driver side windshield wiper fell off. Not an obvious problem but a dangerous one. I made it too a gas station where I was able to make a temporary repair that lasted through my trip.

Joseph D.
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El cliente no dejó un comentario.

Christy M.
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El cliente no dejó un comentario.

Luke B.
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El cliente no dejó un comentario.

Daniel P.
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Very friendly accommodating staff!!!

Timothy L.
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El cliente no dejó un comentario.

Angela T.
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Very friendly, prompt and return was a breeze.

Daniel P.
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Nothing, excellent customer service (others in the area pale in comparison). Don't change a thing!

mellisa W.
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El cliente no dejó un comentario.

Mellisa W.
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El cliente no dejó un comentario.

Thomas D.
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N/A

Phillip M.
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El cliente no dejó un comentario.

Maryam K.
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El cliente no dejó un comentario.

Darwin N.
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El cliente no dejó un comentario.

Martha C.
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El cliente no dejó un comentario.

Ralph S.
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The truck had obviously gone through a swarm of bugs. They were plastered all over the truck- unfortunately the wind shield was awful.

Mandy P.
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El cliente no dejó un comentario.

MICHAEL M.
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Took 20 minutes to get mileage out corrected due to previous check in error.

Greg S.
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El cliente no dejó un comentario.

Ronald S.
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El cliente no dejó un comentario.

Nathaniel B.
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Nothing at all......just fine

Andrey C.
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Attendant in Simpsonville SC, Randy Allison, was very friendly and quick to get me on my way. A+

Sean V.
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El cliente no dejó un comentario.

Ryan G.
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El cliente no dejó un comentario.

MICHAEL M.
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everything went according to plan.

Michael M.
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Excellent service.... convenient place to rent

Terry A.
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Outstanding location & personnel. Moving is one of the most stressful times for a family. My Wife and I used this location moving to the upstate and again for the move to our new house, a total of 6 times. They are always friendly, courteous and go out of their way to take care of you. Top Notch operation....

Dale H.
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Nice friendly staff.

Clive M.
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Don't change! Very friendly and helpful. This is the second time I've used this location and had excellent service both times.

David W.
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El cliente no dejó un comentario.

Susan W.
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El cliente no dejó un comentario.

David N.
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El cliente no dejó un comentario.

Daniel G.
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Overall it was an ok experience... Staff was great! The equipment wasn't very clean and the location was OLD and outdated.

Colleen K.
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Young lady in the office incredibly nice and helpful. Thanks!

Carl D.
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Was completely satisfied. The lady that checked me in and out was very competent, helpful, informative and pleasant. Carl Densch

Robert B.
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El cliente no dejó un comentario.

JASON Z.
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El cliente no dejó un comentario.

Kent W.
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El cliente no dejó un comentario.

Jim H.
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Very easy and convenient! Customer Service was excellent!

Anthony H.
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not much to improve.. my trailer was ready as scheduled, staff was friendly, and even though it took a little while to help the customer in front of me, I got 100% full attention when it was my turn.. no problems here

JOSHUA M.
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Great work - easy process

Michelle T.
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The staff at Scuffletown Mini Storage were all very professional, helpful, and friendly. They were great to work with.

Joseph W.
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El cliente no dejó un comentario.

toni M.
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El cliente no dejó un comentario.

Matheson G.
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El cliente no dejó un comentario.

Robert D.
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Pickup location was outstanding. However the U-Haul website requires completely too much information up front when looking for available rental equipment and prices. I will not use the website again.

Mark E.
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El cliente no dejó un comentario.

DAN H.
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While functional and cost effective, the trailer was old, tired and dirty. People and service were fine.

ANNELLE H.
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Everyone was polite

Gene G.
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El cliente no dejó un comentario.

Baine F.
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El cliente no dejó un comentario.

jefri G.
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El cliente no dejó un comentario.

Yoram G.
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El cliente no dejó un comentario.

Maurice C.
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Nothing

Russ S.
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El cliente no dejó un comentario.

terry T.
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El cliente no dejó un comentario.

Beth A.
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El cliente no dejó un comentario.

Gene B.
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El cliente no dejó un comentario.

Tammie M.
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Great service and super nice team! It was too easy and they probably don't know the impact their kindness had as we had a large family project on hand. Thank you!!!!

Jonathan T.
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El cliente no dejó un comentario.

Deborah M.
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El cliente no dejó un comentario.

Lisa W.
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El cliente no dejó un comentario.

Guy M.
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El cliente no dejó un comentario.

tom C.
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El cliente no dejó un comentario.

PERRY S.
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El cliente no dejó un comentario.

Dan P.
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Randy and his team are professional and friendly a great group to deal with. I wish I could rent from them all the time. Sometimes they do not have a 6x12 trailer available and I have to search else where. Dan Pearson

Brian M.
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Young lady was amazing and quick. Gentleman who pulled the truck up was friendly and quick.

Ronald F.
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Great service,

SHARLENE F.
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It was clean I don't know about inviting. It was ok but would not go out of my way to recommend to a friend. Was ok not really friendly or unfriendly. Just ok

Kenneth L.
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El cliente no dejó un comentario.

Zac A.
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El cliente no dejó un comentario.

Brandi M.
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Staff and owner were very friendly

Franklin S.
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El cliente no dejó un comentario.

Patrick M.
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They had everything set up when I got there. Even had extra furniture pads. Very simple and easy.

virginia F.
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Superior customer service!!

Neil L.
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Staff was very helpfull and very friendly and knowledgeable.

Chris B.
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Everything was fine.

DAN H.
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El cliente no dejó un comentario.

Robert W.
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El cliente no dejó un comentario.

Anthony S.
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El cliente no dejó un comentario.

Paul C.
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When loading my car a 2015 Hyundai Sonata the car bottomed out on the center of the dolly and damaged the sound dampening liner under the car. I had to get boards and raise the ramp height and also put under the rear tires to load and unload

donald B.
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Didn't seem like they really wanted to deal with rental customers. During my initial visit to view the different trailers, I had to wait about 20 mins. Then I was told to call 1800 UHaul.

Jonathan G.
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El cliente no dejó un comentario.

Albert C.
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Everything went well, good overall experience. The only comment I can make is there is a problem finding the utility trailiers with ramps available in this area. The 5x9 utility trailers are hard to find, we could use more in this area. if you don't have them available you cannot rent them.,

Beau A.
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I am not satisfied with my experience with Uhaul. I am not the kind of person that typically complains, I recognize every company has its systems that must be followed, but Uhaul really needs to evaluate the service they are providing and the system they are using. Below is an outline of my experience. In May, I made a reservation for a trailer to be picked up at a particular location on June 8th. I filled out all the information online and submitted the request. I received a call that night confirming the reservation, but was told the trailer couldn't be picked up at the location I requested and that I would need to call a week prior to my pick up date to confirm the second location (where Uhaul moved the reservation to) would have the trailer. Issue 1 - What is the purpose of making a reservation if it isn't guaranteed to be there? Issue 2 - You have a month to get the trailer where I requested it to be, why move it? At this point I am fairly certain I saw a deduction in my bank account for the cost of the rental. I call around June 1st to confirm the second location has the trailer. They confirm it is there but tell me to call back later in the week to make sure it is still there. Issue 3 - Why must I keep calling to find a trailer I reserved? I ask why, I reaffirm I am going to be there on June 8th to pick it up and am told they cannot hold it, that I need to speak with the manager who will be there later and she is pretty good about holding the trailers if she knows someone is coming to get it. Again, whats the purpose of making a reservation? On June 8th I call, the trailer is not at the second location. Issue 4 - After calling and confirming I am coming to get the trailer a week earlier, the trailer is rented out. They do offer a larger trailer for the same price, but that is not what I want. I call the first location I requested and they have it. I explain that I made the reservation online, provide my order number and am told that they cannot see the reservation and I need to call customer service. Issue 5 – What's the purpose of having a system your sales locations cannot access? I call customer service and remain on hold for 7 minutes. I hang up and call the second location again and explain I have found the trailer I wanted, and where it is located and they transfer the reservation to the original location. I call back to the original location and confirm they have the reservation and they do. I then drive by to confirm they have the trailer and will hold it for me. On June 8th, I arrive to pick up the trailer and am asked about the return date, return location, tow vehicle, tow vehicle tag number.... Issue 6 - Why did I have to fill out all this information online if they cannot see it once I show up to get the trailer. After providing all the information a second time, I am asked for my credit card information. I explain I had already been charged. They say no I haven't, and after quickly scannin

Clive M.
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The people at Scuffletown Mini Storage are so friendly and helpful. The location is very convenient and easy access. I will be getting my next UHaul from here.

Neil L.
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Saff was very helpful and friendly. Will do business again at this location.

ROBERT A.
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Very Good

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