Comentarios del cliente para Schodt & Sons Inc

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Schodt & Sons Inc

Grado total:

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GARY S. en

Grado:

El cliente no dejó un comentario.

Elizabeth S. en

Grado:

My original reservation was at the Quality Inn in Burkeville VA. That was the WORST experience of my life. I was charged by uhaul for that location/reservation and have not been refunded. After I transferred the reservation to the Schodt & Sons location thing went smoother. The lady there was very nice and did all she could to accommodate me on short notice. I have no complaints with that location. The customer service rep I spoke with multiple times on the phone, Mercedes, was NOT helpful, had a terrible attitude, and does not seem suited for a customer service position. A different rep I spoke with during my troubles offered me a $50 guarantee refund for the delays and everything I went through during the process and then Mercedes denied that money back to me. I will NEVER rent a uhaul again. I will happily go to a competitor.

Patricia B. en

Grado:

Schodt & Sons as an establishment is a UHaul dealer for the convenience of the local community and as such, are more neighborly and accommodating than any other UHaul pick up or drop off location than any of the other UHaul places I’ve dealt with over the years. Maybe it’s because Crewe is a small town instead of a big city, but Schodt & Sons is by far friendlier, more helpful and has great customer service!

Robert S. en

Grado:

Very accommodating and friendly staff. Spacious lot for easy maneuvering with trailer.We will be back!

Christian H. en

Grado:

El cliente no dejó un comentario.

Maury M. en

Grado:

I filled truck to the 5/8 mark I was told to, I did not clean up mess from previous renter! I called this vendor, woman was rude, & told me too bad, she was charging us for a truck clean & gas! We do not owe this! Worst rental experience I ever had!

Stephani L. en

Grado:

El cliente no dejó un comentario.

Crystal R. en

Grado:

the only problem i had with my service was that i thought a hold was placed on my card and i would not be fully charged until i brought back the uhaul, well i was fully charged for the uhaul and the amount you all took off my card was more than i actually owed so now im waiting for a refund which i should not have to do if it was only a hold placed on my card, your policy should be communicated to your authorized rental places so that they can better inform your customers. as a customer i should have been told i was actually charged and if it was less i would be given a refund, not that it was a hold placed on my card and then find out i was actually charged and have to wait 5-7 business days for my money.

Paul F. en

Grado:

El cliente no dejó un comentario.

Debra M. en

Grado:

This was not the location that we took the truck to. The location we took the truck to was in Burkeville, VA and the person the we turned the keys over to never checked the truck in as turned in. Then the person turns around and takes out close to $200.00 out of our account without our authorization for additional charges when in fact the charge that was suppose to be was only $10.40. We called the above drop off location, they were very helpful with this and hopefully we will have our money back in our account soon. Can't honestly rate the above drop off location because we were not there. I can say that the above location was excellent in handling our situation with courtesy and professionally. I would give them 5 stars all the way.

Lindsay B. en

Grado:

Wonderful customer service! Very friendly!

Jimmy P. en

Grado:

El cliente no dejó un comentario.

Ashley H. en

Grado:

El cliente no dejó un comentario.

Sergio S. en

Grado:

Drop off time was 0800 and they didn't open til 0900. Owner was rude. Never again will i rent or drop off there again.

michael P. en

Grado:

El cliente no dejó un comentario.

Bonnie B. en

Grado:

Maybe have a gas gallon estimate chart to help with refilling the tank

Kristopher P. en

Grado:

El cliente no dejó un comentario.

Harold N. en

Grado:

The staff on site were awesome, the vehicle far exceeded my expectations, the only issue was the computer system that seems to over complicate the whole thing.

Robbie T. en

Grado:

El cliente no dejó un comentario.

Sarah W. en

Grado:

El cliente no dejó un comentario.

Crystal A. en

Grado:

Michelle was EXCELLENT! She went way above and beyond to serve our family. Much appreciated

Allen P. en

Grado:

El cliente no dejó un comentario.

Amanda H. en

Grado:

Very customer friendly

Dorene R. en

Grado:

Very friendly and helpful

Richard V. en

Grado:

Michelle was great! I appreciate how well she did her job.

raymond H. en

Grado:

Dropped after hours there was plenty of room no problems

en

Grado:

El cliente no dejó un comentario.