Customer Reviews for Schmit Towing
(U-Haul Neighborhood Dealer)

43 reviews

92 43rd Ave NE   Fridley, MN 55421

(763) 575-7003

Office Hours

  • Mon-Fri: 8 am–4:30 pm
  • Sat: 9 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(763) 575-7003

92 43rd Ave NE
Fridley, MN 55421

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–4:30 pm
  • Sat: 9 am–1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
2.0

Customer did not leave a comment.

Diane Weber 
Rating:
5.0

Customer did not leave a comment.

PEGGY BASCHE 
Rating:
4.0

Customer did not leave a comment.

Jessica Gustafson 
Rating:
2.0

There was trash still in the bed of the truck when we picked it up. The facility that we picked it up from said they don’t clean the trucks and it was apparent. The app was helpful for making changes to the pick up location.

Ashlee Secord 
Rating:
4.0

The assigned vehicle was blocked in by other U-haul vehicles and a trailer. It took several extra minutes to get those moved so the vehicle could leave the lot. Had a staff person onsite in the towing vehicle not been present this could have been a much longer wait. As it was, he needed to get a lifter out to move the trailer.

Gregory Peterson 
Rating:
5.0

Customer did not leave a comment.

Leo Boone 
Rating:
5.0

No improvement needed. They did a great job.

Scott Erickson 
Rating:
5.0

Customer did not leave a comment.

bradley mccune 
Rating:
1.0

Customer did not leave a comment.

Florin Gusita 
Rating:
1.0

I did not receive my security deposit back of $150.00

Tiffany Dantzler 
Rating:
1.0

Please make the truck is clean before renting it. The previous customer left smelly items inside the truck asnd we had to wait for it to be cleaned.

Daniel Eftekhari 
Rating:
1.0

Got rerouted to drop off here even though I was never contacted or asked to. 14 miles out of my way. Had a dropoff selected that was only a mile away but apparently U-Haul deemed it necessary to reroute it all the way across the city. Then the people there didn't want it and said they didn't have room for it. As lifelong customers...this may very well be the last time we use U-Haul.

Tyler Valnes 
Rating:
4.0

This location was closed when I dropped off the trailer so I did not have an opportunity to speak to anyone and could only see the location from outside the fence.

Michael Ethier 
Rating:
4.0

It's not the fault of the location, but it would be nice if I ordered something, like moving blankets, that they would be verified if they have them there. As I then have to travel to another location and spend more money to get moving blankets when they say I can get them at this location...

Lukas Gobrecht 
Rating:
3.0

One of the guys in the office who greeted me said they didn’t have the truck available as a joke and didn’t express he was joking. The other guy was polite and said they had it. I didn’t go there to be fucked with. The gas gauge was closer to 1/2 than 5/8 full. Also, the back of the truck was not slept or cleaned out, had broken wood, papers and dirt throughout, and I had to use a shiv and hammer to unseal the gate because it had been frozen shut.

Michael Padgett 
Rating:
3.0

Customer did not leave a comment.

Huda Farah 
Rating:
3.0

Customer did not leave a comment.

Jacob Coffman 
Rating:
5.0

Customer did not leave a comment.

Doug Swanson 
Rating:
3.0

No assistance in unloading vehicle dolly, not particularly friendly

BRENDAN McGurk 
Rating:
1.0

This was a very frustrating experience. They had a construction cone in the way. I found some contractors who said it was closed until 5pm because they were hired to redo the parking lot. That would make the return late. He was kind enough to let us in due to circumstances and he would talk to the owner. It wasn't fair to us or the contractor. Poor communication and service. If that return location was not available, it should have not been an option. It should not be the customer's res

Barbara Pabst 
Rating:
5.0

Everything was perfect! Your staff was friendly and extremely helpful. I only caught one name; I believe it was Jacob. He went above and beyond to get me on my way and, the next day when I returned the truck, he was absolutely great. The two young women who were manning the desk on both days were so pleasant and helpful.

Edythe Mcewen 
Rating:
5.0

Customer did not leave a comment.

Jordan Lee 
Rating:
5.0

Customer did not leave a comment.

David Peguse 
Rating:
1.0

The individual who checked the uhaul truck in did not inform me of any additional fees that would be applied. Apparently the gas tank wasn't filled to the correct point because I was charged for missing 3 gallons of gas. I followed the information on the uhual provided papers and filled the gas tank accordingly, but was still charged and wasn't informed of this before the return process was completed. I was there in person so there was no accuse to at least inform me of that. I would've been more than happy to fill it up instead of being charged and then only knowing about the additional fees after I got the receipt in my email. Terrible business practice and seems like a shady tact to get more money.

David Vang 
Rating:
3.0

Customer did not leave a comment.

Naomi Jackson T 
Rating:
3.0

We should've been able to get the uhaul at 1st location....yard was full. Also she didn't/wouldn't give me my military discount

Lynda Davis 
Rating:
5.0

Customer did not leave a comment.

Sandra Moser 
Rating:
5.0

Everyone was very friendly and very helpful great place to rent from

VICKI ANGELL 
Rating:
3.0

I ordered a two wheeler and was charged, but it was not with truck.

ELLEN NIEKEN 
Rating:
5.0

This was NOT the kocation we requested for drop off. 15 miles out of the way. This cost us extra time and extra gas. Not happy!

Jeffrey Krause 
Rating:
5.0

Went above and beyond to try to support us!

Ellen Skogen 
Rating:
4.0

Staff were friendly, but so much other business is happening you have to wait for everything.

Brenda Wreford 
Rating:
4.0

Customer did not leave a comment.

KIMBERLY KORNELY 
Rating:
5.0

They were very helpful and quite aware of the process to get me set up for our 1400 mile drive. Nicely done!

Michael Flynn 
Rating:
1.0

The 1st place we went to wouldn't rent a one way. Then they sent us to a towing place which had only 2 trailers. The one we had a reservation for the running lights did not work then when we were half way to our destination we got a call that we needed to drop the trailer in a different location which was way out of our way. Not a good experience!

Ken Berger 
Rating:
3.0

The agreed location was listed as being open till 5:00 but was closed at 4:30. Went to Schmitt towing to drop off but they never recorded the trailer as returned.

ROGER PEDERSON 
Rating:
2.0

The person who checked us in was slow and unhelpful. They didn't help us check to make sure the trailer was hooked up properly or the lights were working. They also left stuff in the trailer that we had to clean out - it was obvious they never opened it up when it was checked in last.

STEVEN MORGAN 
Rating:
4.0

Customer did not leave a comment.

EARL CRANE 
Rating:
5.0

Customer did not leave a comment.

Lyle Nauman 
Rating:
2.0

Disappointed that my trailer was not functional when I picked it up (some of the brake lights were not functional). They instructed me to go to another UHaul location to swap for a trailer. The second location did not have another trailer to swap with, so I waited 1.5 hours for someone to manually replace wiring and lights. For a 1-day rental, this was very upsetting and made my day much more complicated.

Nicholas Schleif 
Rating:
5.0

Customer did not leave a comment.

gary Kobilarcsik 
Rating:
5.0

Customer did not leave a comment.

LYLE NAUMAN 
Rating:
3.0

The Schmit Towing facility was very congested. They are a towing company and they have customers coming and going picking up cars that have been towed to their facility. Not really what I would expect for a UHaul Facility. They did have a person that helped me and they had decent service.

Mark Ryan 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top