Customer Reviews for Scammans Home & Garden
(U-Haul Neighborhood Dealer)

310 reviews

57 Portsmouth Ave   Stratham, NH 03885

(603) 772-2018

Office Hours

  • Mon-Sun: 9:30 am–5 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 5/11/2024: Closed
  • 5/12/2024: Closed
  • 5/25/2024: Closed
  • 5/26/2024: Closed
  • 5/27/2024: Closed
  • 5/30/2024: 9:30 am - 12:00 pm

Show All Hours

Services at this Location:

Contact Us

(603) 772-2018

57 Portsmouth Ave
Stratham, NH 03885

Services at this Location:

Office Hours

  • Mon-Sun: 9:30 am–5 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 5/11/2024: Closed
  • 5/12/2024: Closed
  • 5/25/2024: Closed
  • 5/26/2024: Closed
  • 5/27/2024: Closed
  • 5/30/2024: 9:30 am - 12:00 pm

Show All Hours

  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

The young man was s son nice and he was very helpful and respectful. We were running late and my husband was stressed but the young man did his best to get us along our way quickly. I can’t recall his name but he was working Friday 22 March 2023 at Scamman’s. So very appreciative of his time and attention to our needs.

Victoria Perez 
Rating:
5.0

Very smooth experience!!

Mark Nichols 
Rating:
5.0

very friendly service!

KENNY MARIER 
Rating:
5.0

Customer did not leave a comment.

Charles Hall 
Rating:
4.0

Customer did not leave a comment.

Edward Parent 
Rating:
5.0

Customer did not leave a comment.

Ken Marier 
Rating:
5.0

Customer did not leave a comment.

Ken Marier 
Rating:
5.0

The staff is friendly and very helpful. This was my go-to uhaul up until now and they’ve always been great and very professional. (Sadly moving out of the area now)

ELIYAHU SHAHAR 
Rating:
5.0

Customer did not leave a comment.

Jessica Ransom 
Rating:
5.0

Customer did not leave a comment.

Kevin Bergesen 
Rating:
5.0

Very good customer service!

Fred Pineau 
Rating:
5.0

Customer did not leave a comment.

Eric LaRose 
Rating:
4.0

Customer did not leave a comment.

Christopher Clancy 
Rating:
5.0

Customer did not leave a comment.

Harold Jordan 
Rating:
5.0

Reservation and checkout speedy and efficient!

Deborah Bakie 
Rating:
5.0

The rental agent was very helpful and likeable.

Gary Alphonse 
Rating:
5.0

Great rental experience!! The staff at Scamman’s are top notch in every regard - professional, thorough, and helpful. I look forward to renting from them again in the future.

Peter Marsh 
Rating:
5.0

Customer did not leave a comment.

Heath Sargeant 
Rating:
5.0

Customer did not leave a comment.

Paul Vogel 
Rating:
5.0

Customer did not leave a comment.

Tom Bergeron 
Rating:
5.0

Customer did not leave a comment.

Roger Dumas 
Rating:
5.0

Customer did not leave a comment.

Christian Clingman 
Rating:
5.0

We were very happy with our experience, thank you.

amanda plourde 
Rating:
4.0

The rental at Scammans was excellent and I would recommend them highly. Unfortunately, I originally reserved a van from Exeter Packaging and Logistics, who called me the morning of the reservation to say they would not have a truck for me to pick up. It wasn't a huge deal since I found one at Scamman's in Stratham, but I was inconvenienced and had to pay additional mileage, for which U-Haul should compensate me at least a little, since this was completely their fault. U-Haul should have a policy that they honor a reservation in some way, but I guess they don't and the customer is just out of luck. I want to add again, that the entire rental and transaction at Scamman's was excellent.

Bruce Gomberg 
Rating:
5.0

Customer did not leave a comment.

Allison Jenkins 
Rating:
5.0

Customer did not leave a comment.

James Ryan 
Rating:
5.0

Quick and convenient. I would definitely use this location again.

Eva Lalancette 
Rating:
5.0

Customer did not leave a comment.

Michael Price 
Rating:
5.0

Customer did not leave a comment.

Thomas Haslam 
Rating:
5.0

Great job friendly service in and out in a matter of minutes

Donald WiseJr 
Rating:
5.0

Customer did not leave a comment.

Angelique Horton 
Rating:
5.0

Customer did not leave a comment.

Eli Shahar 
Rating:
5.0

The site employees were very accommodating and made the check out and return very easy. Equipment was in very good condition.

Bruce Arelt Hoelzer 
Rating:
5.0

Excellent guidance provided. Easy transaction. Will use again.

Kurt Goepfert 
Rating:
5.0

Customer did not leave a comment.

MICHAEL BARRETT 
Rating:
5.0

Shelia was so helpful and went above and beyond to help me!! Will return

Isobel Bickford 
Rating:
5.0

Nothing all went well!

Garr Silvestro 
Rating:
5.0

Customer did not leave a comment.

Patrick DeAngelo 
Rating:
5.0

Customer did not leave a comment.

Mark DiFabio 
Rating:
5.0

Can't really think of anything. The check in process was very quick and the agent was very thorough and courteous.

Kevin Madden 
Rating:
5.0

They were great. I would recommend this location. Price and Service were just what you want.

Greg Herbert 
Rating:
5.0

The online checkin experience was slow and frustrating. I did it to return the equipment off hours, but the store was gated closed. The app should have that information readily available. It cost me added miles to jeep the van when I wanted to return it as I couldn't get my car out either. The app is a cumbersome experience check in is not intuitive, I needed help from the store anyway. Instead of being easier, it turned out to be a waste of my time. The woman at the storewas exceptional helping me get it sorted out.

Cathleen Scerbo 
Rating:
5.0

Customer did not leave a comment.

Abdelhamid Adjout 
Rating:
5.0

Customer did not leave a comment.

David Salzman 
Rating:
5.0

Customer did not leave a comment.

Grant Smith 
Rating:
5.0

Easy drop off at Scammans. Thanks!

Derick Olson 
Rating:
5.0

Customer did not leave a comment.

Sarah Morgan 
Rating:
5.0

Notify customer that there is additional charges for use of blankets. I was not aware. Should be included in cost

Kerry Roulo 
Rating:
5.0

Customer did not leave a comment.

john ponce 
Rating:
5.0

Customer did not leave a comment.

William Bartashy 
Rating:
5.0

The team was great. Friendly knowledgeable, and efficient.

Gregory Lazar 
Rating:
5.0

Blanket pouch and dolly were in the way, I packed the truck to its capacity, so I got charged for having to move them. Take them out of the trucks, if someone needs them they can rent them!

Norman Gaulin 
Rating:
5.0

Gentleman was very knowledgeable and friendly

Sherry Chagaris 
Rating:
5.0

Easy commute to this location. Truck was ready and not much time before I was able to drive the rental away

John Gamache 
Rating:
5.0

Phone rep(Gabey) was excellent. Her demeanor was friendly and approachable, and she was quick, knowledgeable, and efficient. She clearly knows what she's doing, and made the process scheduling the U-Box dropoff as easy as possible. She asked good questions to ensure a smooth delivery, and took good notes for the delivery driver. She is an excellent asset for the company. Please send her my commendations.

Mike Ponce 
Rating:
5.0

Customer did not leave a comment.

Thomas Coate 
Rating:
5.0

Customer did not leave a comment.

Eileen Pierro 
Rating:
5.0

Great checkin experience.

Albert Drouart 
Rating:
5.0

Great pickup and drop off. I was impressed with the professional service and care everyone took to assist in this rental! Definitely going back when I need a uhaul rental.

Denis Barbini 
Rating:
5.0

The Scammon Family was a big part of my high school days and I was happy to be able to support their local business today. Everyone was kind, efficient and provided a great experience. Thank you!!

Laura Ann Lane 
Rating:
5.0

Customer did not leave a comment.

Matt McVey 
Rating:
3.0

Customer did not leave a comment.

Andre Andrade 
Rating:
5.0

Customer did not leave a comment.

Ken Koski 
Rating:
5.0

Customer did not leave a comment.

kelly Flynn 
Rating:
5.0

Great service!

Sheri-lin Frederick 
Rating:
5.0

Awesome customer experience!

Scott Goodspeed 
Rating:
5.0

Awesome experience!

Scott Goodspeed 
Rating:
3.0

Customer did not leave a comment.

Albert Newalu 
Rating:
3.0

Customer did not leave a comment.

Samet Cebeci 
Rating:
5.0

The lighting in the parking lot, dropping the van off at dark was a little iffy.

Bob Holder 
Rating:
5.0

Customer did not leave a comment.

Gary Lee 
Rating:
5.0

Great experience

TIMOTHY KEITH BROWN 
Rating:
5.0

Fabulous experience with pick up and drop off, would choose this location before any other for my next UHaul needs!

Kendra Carlson 
Rating:
5.0

Update the computer system very slow and very annoying. Sheila was very patient and pleasant

Don McLaughlin 
Rating:
5.0

Customer did not leave a comment.

Tracey Reardon 
Rating:
3.0

Customer did not leave a comment.

Roland Tremblay 
Rating:
5.0

Customer did not leave a comment.

Sheila Scamman 
Rating:
5.0

Customer did not leave a comment.

Tyler Cullen 
Rating:
5.0

Customer did not leave a comment.

kelly Flynn 
Rating:
5.0

Customer did not leave a comment.

Matt Young 
Rating:
5.0

Customer did not leave a comment.

Barbara Dugan 
Rating:
5.0

Customer did not leave a comment.

Daniel Miller 
Rating:
5.0

Tim and Reese are fantastic

Kenneth Nazarian 
Rating:
5.0

Make it clear that the banks are rentals. I thought they were for purchase, and needed to make a separate trip to return them.

Ronald Cathcart 
Rating:
5.0

Customer did not leave a comment.

David Tallini 
Rating:
5.0

Customer did not leave a comment.

Kevin Young 
Rating:
5.0

Customer did not leave a comment.

Nicholas Raizes 
Rating:
3.0

Customer did not leave a comment.

Marc Hrubes 
Rating:
5.0

Great customer service.

Vincent Santagata 
Rating:
5.0

Customer did not leave a comment.

Ryan Manasian 
Rating:
5.0

The 2 owners at this location were extremely kind, courteous, and professional. I'm very thankful for the great service they gave to my wife and I. Will return.

bernard laBroad 
Rating:
5.0

Great to work with..

Ron Clement 
Rating:
3.0

Everyone was friendly and helpful but had to wait on a clerk to come for assistance.

Carrie Spisak 
Rating:
5.0

Customer did not leave a comment.

Joseph Freda 
Rating:
5.0

I found the UHaul APP a bit frustrating to use. I wasn’t giving a deposition , I was returning a truck! To make matters worse, while I was trying to comply with all the details in the video, and set up an account and password, and take photos in the dark, your APPv notified me that too much time has expired and shut me out. No big deal, I was glad to be done with it even though all my efforts to fill it out were wasted time, but you asked so there you have it. The bottom line is, I needed a truck for a day and Scamman folks had one, so I’m happy. JD

JOHN DYER 
Rating:
5.0

Customer did not leave a comment.

Susan Conroy 
Rating:
5.0

Customer did not leave a comment.

GREG PRUITT 
Rating:
5.0

Customer did not leave a comment.

Daniel DeSantis 
Rating:
1.0

The uhaul I rented was unsafe. The brakes didn’t work well and seized up constantly. I had to give other vehicles on the road more than triple the amount of space I would normally give because if I had to slow down I was never sure if the brakes would function properly. The jolting meant that I was never sure if my cargo would safely reach its destination, no matter how careful or slow I was driving. In addition I opted for the mobile pick up and drop off. This was advertised as a way to drop off/pick up at any time. When dropping this uhaul off we found that the location closes their front gate after the shop (unaffiliated) closes. We had to jump through hoops to return our rental. Customer support was not helpful.

Catherine Hanley-Miller 
Rating:
5.0

Customer did not leave a comment.

Alex Dittami 
No reviews have been submitted for this location.

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