It would have been nice to have a USB cable charger, but the AC outlet was sufficient.
james k
Customer Reviews for Scammans Home & Garden
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Karl and Sheila were great. Service and equipment was excellent. Thank you. BTC
Billy SAwesome customer service! Will rent from this location again. I will refer my friends and family as well!
Erin PThe young man was s son nice and he was very helpful and respectful. We were running late and my husband was stressed but the young man did his best to get us along our way quickly. I can’t recall his name but he was working Friday 22 March 2023 at Scamman’s. So very appreciative of his time and attention to our needs.
Victoria PVery smooth experience!!
Mark Nvery friendly service!
KENNY MThe staff is friendly and very helpful. This was my go-to uhaul up until now and they’ve always been great and very professional. (Sadly moving out of the area now)
ELIYAHU SVery good customer service!
Fred PReservation and checkout speedy and efficient!
Deborah BThe rental agent was very helpful and likeable.
Gary AGreat rental experience!! The staff at Scamman’s are top notch in every regard - professional, thorough, and helpful. I look forward to renting from them again in the future.
Peter MWe were very happy with our experience, thank you.
amanda pThe rental at Scammans was excellent and I would recommend them highly. Unfortunately, I originally reserved a van from Exeter Packaging and Logistics, who called me the morning of the reservation to say they would not have a truck for me to pick up. It wasn't a huge deal since I found one at Scamman's in Stratham, but I was inconvenienced and had to pay additional mileage, for which U-Haul should compensate me at least a little, since this was completely their fault. U-Haul should have a policy that they honor a reservation in some way, but I guess they don't and the customer is just out of luck. I want to add again, that the entire rental and transaction at Scamman's was excellent.
Bruce GQuick and convenient. I would definitely use this location again.
Eva LGreat job friendly service in and out in a matter of minutes
Donald WThe site employees were very accommodating and made the check out and return very easy. Equipment was in very good condition.
Bruce AExcellent guidance provided. Easy transaction. Will use again.
Kurt GShelia was so helpful and went above and beyond to help me!! Will return
Isobel BNothing all went well!
Garr SCan't really think of anything. The check in process was very quick and the agent was very thorough and courteous.
Kevin MThey were great. I would recommend this location. Price and Service were just what you want.
Greg HThe online checkin experience was slow and frustrating. I did it to return the equipment off hours, but the store was gated closed. The app should have that information readily available. It cost me added miles to jeep the van when I wanted to return it as I couldn't get my car out either. The app is a cumbersome experience check in is not intuitive, I needed help from the store anyway. Instead of being easier, it turned out to be a waste of my time. The woman at the storewas exceptional helping me get it sorted out.
Cathleen SEasy drop off at Scammans. Thanks!
Derick ONotify customer that there is additional charges for use of blankets. I was not aware. Should be included in cost
Kerry RThe team was great. Friendly knowledgeable, and efficient.
Gregory LBlanket pouch and dolly were in the way, I packed the truck to its capacity, so I got charged for having to move them. Take them out of the trucks, if someone needs them they can rent them!
Norman GGentleman was very knowledgeable and friendly
Sherry CEasy commute to this location. Truck was ready and not much time before I was able to drive the rental away
John GPhone rep(Gabey) was excellent. Her demeanor was friendly and approachable, and she was quick, knowledgeable, and efficient. She clearly knows what she's doing, and made the process scheduling the U-Box dropoff as easy as possible. She asked good questions to ensure a smooth delivery, and took good notes for the delivery driver. She is an excellent asset for the company. Please send her my commendations.
Mike PGreat checkin experience.
Albert DGreat pickup and drop off. I was impressed with the professional service and care everyone took to assist in this rental! Definitely going back when I need a uhaul rental.
Denis BThe Scammon Family was a big part of my high school days and I was happy to be able to support their local business today. Everyone was kind, efficient and provided a great experience. Thank you!!
Laura AGreat service!
Sheri-lin FAwesome customer experience!
Scott GAwesome experience!
Scott GThe lighting in the parking lot, dropping the van off at dark was a little iffy.
Bob HGreat experience
TIMOTHY KFabulous experience with pick up and drop off, would choose this location before any other for my next UHaul needs!
Kendra CUpdate the computer system very slow and very annoying. Sheila was very patient and pleasant
Don MTim and Reese are fantastic
Kenneth NMake it clear that the banks are rentals. I thought they were for purchase, and needed to make a separate trip to return them.
Ronald CGreat customer service.
Vincent SThe 2 owners at this location were extremely kind, courteous, and professional. I'm very thankful for the great service they gave to my wife and I. Will return.
bernard lGreat to work with..
Ron CEveryone was friendly and helpful but had to wait on a clerk to come for assistance.
Carrie SI found the UHaul APP a bit frustrating to use. I wasn’t giving a deposition , I was returning a truck! To make matters worse, while I was trying to comply with all the details in the video, and set up an account and password, and take photos in the dark, your APPv notified me that too much time has expired and shut me out. No big deal, I was glad to be done with it even though all my efforts to fill it out were wasted time, but you asked so there you have it. The bottom line is, I needed a truck for a day and Scamman folks had one, so I’m happy. JD
JOHN D