It was so easy and convenient !
Reba M.
Customer Reviews for Sba Investors LLC
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Very quick and easy. Best customer service by far.
Robert S.Training
Tiffany B.The truck was ok except the prior user was a smoker. I have allergies and smoke is one of my allergy triggers. The smell was very strong even with riding with the windows down.
LARRY G.Sharon Batte was great during this whole process!
Megan I.Tires needed air. Had a hard time finding the box with the keys. Took for ever to check in and out. Was charged for gas when I left it more full than when I check it out. Apparently $30 tried to get it corrected with no positive result. will probably never use this type rental again. Vehicle wasn't very well maintained. I had to air up the tire myself. It is a poor way to do business.
steve L.I only came to this location because my original contracted location did not have my truck
Elizabeth P.It took over 45 min picking up AND returning the U-Haul. I will never attempt this again.
Samantha P.My customer service representative was kind and understanding & walked me through the process with ease.Love her!
Ceira L.Service was great. No complaints
edwin A.Loved talking to Sharon , loved how they have lock boxes for the keys. Very easy to rent there..I'll be back when the need to help old ladies move their hoardings arrives.
Mark K.Pick-up and Drop-off process was easy and quick.
Felicia P.Key for the I haul was not available at the self service location
dylan S.terrible. hard to access. they take 100 out my card nd didn't give it back. just terrible.
damire C.Quick responsive and personable owner. Great experience.
Jacob B.Have those U-Haul trucks cleaned professionally!!!! I had to bring Lysol wipes because I knew that the trucks weren't gonna be clean. It was so much filth on the steering wheel and the dash board and even the seats were filthy!!!! So much brown disgusting filth deep in the seat and deep in the steering wheel!!! So NASTY YALL NEED TO HAVE EVERY TRUCK!!! Professionally!!!
Deante J.Sharon the owner was very helpful!! I will be using this location again
auandray W.Location looked a little suspect at first. But the truck was waiting for me when I got there and it was very easy to access. The owner was courteous and accommodating. I would use her service again.
Mytousha F.You have done your best. Am impressed
ISONGUYO E.This experience made me never want to use U-haul again. I went to the location and the man just pointed at a sticky note and told me to call. I spent the next hour trying to get the woman Sharon on the phone and get to the right location which turned out to be the first one. In the end she said leave the key in a dropbox out front.
ANGELA L.Customer service was great. Cheryl was very nice and informative.
Marie S.You can have more direct specifics on the UHaul website regarding security codes for the key boxes and validations on the website. Otherwise, thanks to the over the phone Representative Sharon, she walked me through the process and rectified things on-sight and made it possible for me to access the truck. ¡Gracias!
Jerome J. P.Sharon was wonderful. Attentive and available by text and phone. She renewed my faith in Uhaul following a horrible experience with a different contractor/location. I will definitely rent from this location again.
Melinda M.First experience with an unmanned Uhaul location but it was seamless. Agent was communicative Including via text with necessary instructions. Positives: No line, no contact Negatives: None
Kevin D.Have the keys in the appropriate place an thats all i have to say everything else was a breeze Thanks.
Shequona F.If you enjoy having the representative of this location call you every hour, and multiple times in a row if you're unable to answer, then this location is for you! I was rushed by MULTIPLE calls telling me I have to have the truck back by a given time because there was 3 back to back bookings on the truck. -poor business practice. The representative had a demanding attitude when they called the second time. Also they charged me for a larger sized truck than I ordered. STAY AWAY. I would have given 1 star but the truck was in good shape and the job got done. But because they were rushing me I was forced to change plans and unload the truck by myself. I have to say, this is the worst experience I have ever had with uhaul. And I have used them every year for about 5 years for business and personal
joshua L.I personally did not like the fact there was no inside location and you had to meet the representative outside. With this fact sticking to the appt time was imperative as the UHAUL representative is coming from somewhere else.
John C.