Comentarios del cliente para SB Rentals

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de SB Rentals

Grado total:

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Mary L. en

Grado:

The windshield wiper fluid did not work and going over mountain passes for 4 hours without that is extremely dangerous. We stopped at every exit to clean off our windshield which added hours to the time. We called roadside assistance and the person did not speak English and told us they would call us back with a solution and never did.

Mark M. en

Grado:

El cliente no dejó un comentario.

Lance H. en

Grado:

Seth is the man!

Patrick S. en

Grado:

This facility was excellent!

joanne A. en

Grado:

El cliente no dejó un comentario.

Jonathan M. en

Grado:

El cliente no dejó un comentario.

steve V. en

Grado:

The agent at this location was understood the weather issues and the lack of snow tires on the Uhaul truck. He went out of his way to do what he could. Uhaul corporate did nothing, except provide a truck that was not roadworthy.

John K. en

Grado:

I am sorry I did not get the man's name who helped us. He is super professional, efficient and moved lots of equipment around for the trailer we needed. He did this all with a smile. Look forward to doing business with again.

kimberly H. en

Grado:

El cliente no dejó un comentario.

Nathaniel W. en

Grado:

El cliente no dejó un comentario.

LINDA B. en

Grado:

El cliente no dejó un comentario.

deb B. en

Grado:

I was shocked at the balance I owed, there were several costs that were not revealed! A $39 a day truck for two days cost $239! I think this is a very poor way to do business. Deb Burkholder PS the guy working at the Carbondale location is not helpful at all.

Richard A. en

Grado:

El cliente no dejó un comentario.

John O. en

Grado:

El cliente no dejó un comentario.

Ryan J. en

Grado:

The truck did not have a seat belt fastener for the passenger.

Edward D. en

Grado:

El cliente no dejó un comentario.

geannie C. en

Grado:

El cliente no dejó un comentario.

James W. en

Grado:

El cliente no dejó un comentario.

tobin H. en

Grado:

El cliente no dejó un comentario.

anthony M. en

Grado:

Excellent service from Seth on renting and returning! highly recommend....

matt G. en

Grado:

Josh was great. Very helpful and responsive.

james B. en

Grado:

Seth was fantastic in his customer service, went over my contract thoroughly, and made sure my vehicle was clean, gassed up and ready to go! Solid crew at Carbondale, CO U-Haul!

Steven Z. en

Grado:

El cliente no dejó un comentario.

Tami W. en

Grado:

Seth who manages the Carbondale U-Haul was very nice. When he got to office , he got truck set for us within a short time. I had been there for an hour and had prior ... and unable to get vehicle or get any adequate help from U-Haul customer service. Multiple problems with picking up vehicle.. and dropping off. Customer service at U-Haul was inefficient and ineffective. This U-Haul experience was time consuming, frustrating and disappointing.

Richard G. en

Grado:

Great

cheryl H. en

Grado:

El cliente no dejó un comentario.

Matthew M. en

Grado:

My situation was stressful- 1st time towing a trailer in my new vehicle.... So not only did I show up without a ball hitch, I was also on a tight budget, and pressed for time....it seemed like it was going to be a horrible experience.... However, this guy, Setth Justice, was excellent, above and beyond. He was patient, knowledgeable, and super helpful !! I had been skeptical towards Uhaul, as a call center associate had modified my original reservation (due to availability) adding on a 50 mile r/t detour just to pick up the trailer!?....well I did call back again and this associate, She recognized the inconvenience, and confirmed me to Seth's location in Carbondale. Wow, I really can't say enough about the world class service and professionalism with which Seth executed.Thank you Uhaul, and Thank you Seth!!

Sylvia T. en

Grado:

El cliente no dejó un comentario.

cynthia C. en

Grado:

The person who took care of us was very knowable and quality performance at his job.

Gus F. en

Grado:

Needed a motorcycle trailer to haul my bike and guess who delivered! Them Uhaul boys...

Daniel B. en

Grado:

I drove and paid for an extra 20 miles round trip because the Glenwood Springs location is so horrible! Seth provided exceptional customer service at the Carbondale location.

Elda M. en

Grado:

El cliente no dejó un comentario.

David M. en

Grado:

Super nice, helpful. Easy. Thanks!

shane M. en

Grado:

The gentleman was very nice and let me switch to a smaller vehicle no problems. I unfortunately totally forgot his name but he's a good dude.

Michael C. en

Grado:

I found it difficult to connect to unsullied via email/ internet when I return vehicle. M Collins

Michael B. en

Grado:

Seth was great to work with for the three rentals that I did! Thanks

jim S. en

Grado:

El cliente no dejó un comentario.

bob W. en

Grado:

Nothing. Seth was friendly, efficient and easy to work with.

Thomas S. en

Grado:

El cliente no dejó un comentario.

Michael B. en

Grado:

Thanks! it has work for my needs. Michael

Jacky K. en

Grado:

Excellent experience. No hassle. No issues. Easy. Equipment in excellent condition. Definitely recommend.

cris K. en

Grado:

Everything was great! No improvement necessary, or possible even possible.

MICHAEL H. en

Grado:

Highly recommend! Seth was awesome!

Cindy L. en

Grado:

Seth is totally the coolest guy to deal with! He’s very friendly and accommodating. He’s flexible with whatever is going on with you! I would highly recommend dealing with him !

Sarah J. en

Grado:

El cliente no dejó un comentario.

Lawrence S. en

Grado:

El cliente no dejó un comentario.

Bradley N. en

Grado:

El cliente no dejó un comentario.

michael G. en

Grado:

Tires dangerously out of balance, tire pressure low. Not local stores fault. Would like air pump there.

Annette K. en

Grado:

great service

Andrea N. en

Grado:

El cliente no dejó un comentario.

Bonnie S. en

Grado:

El cliente no dejó un comentario.

Lara M. en

Grado:

El cliente no dejó un comentario.

Leonard T. en

Grado:

El cliente no dejó un comentario.

Ma Nanz Nicole C. en

Grado:

Office staff was late. Check in process kind of slow

john W. en

Grado:

El cliente no dejó un comentario.

JOHN C. en

Grado:

El cliente no dejó un comentario.

Carl H. en

Grado:

El cliente no dejó un comentario.

Ian S. en

Grado:

El cliente no dejó un comentario.

JOHN C. en

Grado:

El cliente no dejó un comentario.

YESSENIA AND A D. en

Grado:

Fast

Donna S. en

Grado:

Convenient spot for folks who live in Carbondale. Easy entry and exit. Uhaul’s technology makes it really easy to check in your truck. We had a practically new truck, very clean, good suspension. Friendly. Would rent here again!

Lance H. en

Grado:

Guy at location was great. Had questions when they sent receipt (which I could not open). Whoever uses "Bradon" handle on "chat" was all attitude and no help.

evan O. en

Grado:

El cliente no dejó un comentario.

Alisea G. en

Grado:

We drove an hour away to come pick up our rental and we needed a bigger one than picked when asked if a bigger size was available we were told no and sent away to make a phone call only to find out a bigger size was available at location so we had to drive another hour back to location.

Bruce L. en

Grado:

El cliente no dejó un comentario.

WENDY B. en

Grado:

The gentleman was very helpful. The truck was clean and ran very well.

Edward D. en

Grado:

El cliente no dejó un comentario.

Cotton K. en

Grado:

Seth was great. Quick and easy rental.

Mark J. en

Grado:

El cliente no dejó un comentario.

Laurent P. en

Grado:

El cliente no dejó un comentario.

Bryan V. en

Grado:

El cliente no dejó un comentario.

JOHN C. en

Grado:

El cliente no dejó un comentario.

Allen A. en

Grado:

El cliente no dejó un comentario.

Mario N. en

Grado:

The attendant was cordious and presented the equipment with great enthusiasm and expertise. He was willing to stay past biz hours to finish details with me. Really nice guy!

Sasa J. en

Grado:

The guys are the best. Great service, easy to work with.

Catalina A. en

Grado:

El cliente no dejó un comentario.

Ellis C. en

Grado:

Drop off was small and crowded. Real estate here is a premium and I do not think the location is any fault of U-Haul or the franchise.

Brian M. en

Grado:

El cliente no dejó un comentario.

Stanley K. en

Grado:

El cliente no dejó un comentario.

linda C. en

Grado:

El cliente no dejó un comentario.

Krista S. en

Grado:

Everything went smoothly. The manager was extremely gifted at making the process the least stressful. Thanks!

Mark D. en

Grado:

Terrible experience. Equipment was not ready at location. Cab dirty. A/C didn’t work

sasa J. en

Grado:

Great service, awesome.

Marvin W. en

Grado:

El cliente no dejó un comentario.

Tim S. en

Grado:

The employee on site was efficient, helpful, on both ends of my rental. Unfortunately, after I was on the road l ,\realized that the vehicles air conditioning unit was not working properly - the vents were stuck on the defrost/feet position and would not blow through the main dashboard vents. Upon my return the attendant inspected and confirmed the problem. Proper air-conditioning would have been appreciated in the desert where I was using the vehicle.

Mark T. en

Grado:

Seth was awesome!

ana P. en

Grado:

El cliente no dejó un comentario.

Wayne H. en

Grado:

El cliente no dejó un comentario.

CARY T. en

Grado:

El cliente no dejó un comentario.

Zac M. en

Grado:

great customer service.

chris B. en

Grado:

El cliente no dejó un comentario.

sabine B. en

Grado:

The person at the desk was less than helpful. He didn't have the truck we reserved, when we talked to him on the phone 2 days prior and said everything was good to go. Didn't offer any help or assistance.

STEVE N. en

Grado:

Trying to get ahold of anyone at uhaul.com is very exasperating. You will be on hold forever.

sasa J. en

Grado:

Nothing to improve. Gentleman working there ( Sam ? ) was awesome and helpful. I left a piece furniture in the truck, he saved it.

Trevor R. en

Grado:

El cliente no dejó un comentario.

andrew C. en

Grado:

El cliente no dejó un comentario.

Dean A. en

Grado:

El cliente no dejó un comentario.

robert B. en

Grado:

I arrived to rent without a reservation. Although Seth was very busy he efficiently helped me and got me on my way with a trailer. I’m very thankful for his outstanding customer service.

Bennett B. en

Grado:

The check-out process by phone was a bit difficult, but check in with Seth was smooth and seamless. One question: I returned the vehicle with quite a bit more gas than when I received- why don’t I get a credit for the extra gas I put in? Why not do what rental cars do? Provide a full tank and it gas to be returned that way so the customer pays for exactly what they use?

tracy D. en

Grado:

El cliente no dejó un comentario.