Customer Reviews for Savi Laundry
(U-Haul Neighborhood Dealer)

73 reviews

2920 Old Norcross Rd Ste G   Duluth, GA 30096

(770) 717-0914

Office Hours

  • Mon-Fri: 10:30 am–7 pm
  • Sat-Sun: 9:30 am–7 pm

Services at this Location:

Contact Us

(770) 717-0914

2920 Old Norcross Rd Ste G
Duluth, GA 30096

Services at this Location:

Office Hours

  • Mon-Fri: 10:30 am–7 pm
  • Sat-Sun: 9:30 am–7 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

JOHN LEHMAN 
Rating:
5.0

The bed was not swept out.

Rick Ruditys 
Rating:
5.0

Customer did not leave a comment.

Sakinah Fielder 
Rating:
2.0

Customer did not leave a comment.

Jose D Jatem Montero 
Rating:
3.0

Customer did not leave a comment.

Inaki Guevara 
Rating:
5.0

Excelentes resultados

Luis Ferrebus 
Rating:
5.0

Excelente gracias

Luis Ferrebus 
Rating:
5.0

Customer did not leave a comment.

Phillip Huynh 
Rating:
1.0

Customer did not leave a comment.

Mohammad Aldmour 
Rating:
5.0

Customer did not leave a comment.

Viet Do 
Rating:
5.0

El suiche para prender el carro se poner duro a pesar pise el freno y sostener la palanca

KENOL AUGUSTIN 
Rating:
2.0

I was told I could drop off later that evening due to me having to work still end up getting a late fee

Jacquez Diamond 
Rating:
5.0

Customer did not leave a comment.

Eric Cruz 
Rating:
4.0

Customer did not leave a comment.

arthur shekhtman 
Rating:
5.0

We have used U-Haul for every move we’ve had but one. We love U-Haul but this was the greatest experience we’ve ever had. From customer service to fee and the ability to extend when we needed it, this was definitely a five star instance.

Caus Morman 
Rating:
5.0

Easy service from start to finish. Agent was polite.

helen boyce 
Rating:
2.0

The uhaul van smelled horrific. The smell gave me a pounding headache the entire duration!

LYONEL PRIMAS 
Rating:
5.0

Customer did not leave a comment.

Steven Hill 
Rating:
5.0

Customer did not leave a comment.

Steven Hill 
Rating:
5.0

Nice service

Steephanie carrasco 
Rating:
5.0

Excellent

Jesus Demey 
Rating:
4.0

Customer did not leave a comment.

Norma Barrett 
Rating:
5.0

Customer did not leave a comment.

ARACELI LOPEZ 
Rating:
5.0

Customer did not leave a comment.

Jessica Insua 
Rating:
5.0

Customer did not leave a comment.

Marilaura Prieto 
Rating:
2.0

good afternoon, I don't understand why they want to withdraw such an amount from me? I only covered 22 miles this at $18

Bohdan Deren 
Rating:
5.0

Very good uound men who did serve me.

Yassa Ndjakani 
Rating:
5.0

You are very helpful...

Myungsik Kang 
Rating:
5.0

Customer did not leave a comment.

Donquita Reed 
Rating:
5.0

Customer did not leave a comment.

Grady Shealy 
Rating:
5.0

Customer did not leave a comment.

Loris Durrant 
Rating:
5.0

Customer did not leave a comment.

Kesha Smith 
Rating:
5.0

Customer did not leave a comment.

Christel Crawford 
Rating:
5.0

Customer did not leave a comment.

Rekiesha Lassiter 
Rating:
5.0

Customer did not leave a comment.

Mark Pittman 
Rating:
1.0

I’ve had better experiences elsewhere

Shykeme High 
Rating:
1.0

I was totally confused and surprised about this location. U-Haul located inside a laundromat, and no signs on the door for customers. However, the attendant was very professional and most helpful.

Ruby Green 
Rating:
5.0

Customer did not leave a comment.

sonia malhothra 
Rating:
5.0

Customer did not leave a comment.

manuel FRANCO 
Rating:
5.0

Customer did not leave a comment.

Elvin Machado flores 
Rating:
5.0

Customer did not leave a comment.

Jhoendri Aguirre 
Rating:
5.0

Todo excelente

Agelvis Pineda 
Rating:
3.0

Customer did not leave a comment.

Kyhem Brown 
Rating:
5.0

Good

Andres Alejandro 
Rating:
5.0

Customer did not leave a comment.

sunghee yun 
Rating:
5.0

Good

Andres Alejandro 
Rating:
5.0

Give a confirmation number letting receipt to the customer for return of the truck and the gas being put back in and for clean upon arrival.

Regina Clay 
Rating:
2.0

The location was poorly marked. It was Savi Laundry but I saw no external marking for UHaul. The parking lot was on a hill and the trailers were on the greatest slope while the trucks were on the side of the slope. This meant that the trailers, which don't have their own brakes required rocks to keep them in place. When I returned my trailer, I was asked to park it at the top of the slope next to another trailer parked there. After several maneuvers, i got close and told the attendant to help push the trailer into place. When he disconnected the hitch from my car, the trailer swung upward and rolled forward into my car denting the car on the rear cargo door. It took the 2 of us and my wife to roll the trailer into a parking space and we held the trailer with great difficulty while my wife grabbed available rocks to place under the tires. This was truly a "bush-league" operation. I am going to return to that location to take pictures and expect UHaul to compensate me for the damage to my car.

James Kleiber 
Rating:
5.0

Customer did not leave a comment.

Diego Vargas 
Rating:
3.0

Customer did not leave a comment.

BARRY MALKIEL 
Rating:
5.0

Customer did not leave a comment.

Javier Ochoa 
Rating:
5.0

Customer did not leave a comment.

Nicole Guzman 
Rating:
5.0

Customer did not leave a comment.

Yohan Luperdi 
Rating:
5.0

Thank you guys so much for finding one of the last minute for me

SARAH HERKELMANN 
Rating:
5.0

Customer did not leave a comment.

Robert AVEY 
Rating:
4.0

Customer did not leave a comment.

Chris Oh 
Rating:
1.0

I am very unhappy with the U-Haul service. I have been trying to reach Fred, Regional Manager, that the rep at the location told me to call. Fred does not answer. I was overcharged and the truck does not work. The truck also leaks and my 3 mattresses were wet. One of them I am still trying to dry out. Also your survey does not work. I have selected Submit several times and it does not work. Why would you allow unprofessionals to rent/store your trucks. I would never rent from that location again. I am even rethinking doing business with U-Haul again. Please have a Manager call me so we can have the matter sorted out. Regards, Sophia

sophia walton 
Rating:
5.0

The Employee was courteous and very nice and the truck had like two roaches but we killed them and everything went great with the pick up and return.

Christina Smith 
Rating:
4.0

The truck did not display the mileage all the time - it displayed the miles only at the time of switching the truck on.

Alok Kumar 
Rating:
5.0

Customer did not leave a comment.

Justin Swinton 
Rating:
4.0

Customer did not leave a comment.

Harold Williams 
Rating:
5.0

The guy at the laundry mat where we picked up was super friendly and helpful when my app wouldn't work, he got me checked out! We always use U-Haul when we move and they never fail us even in the midst craziest situations... because that's our luck!

Michael Scott  
Rating:
5.0

Amazing customer service

Tiffany Francis 
Rating:
5.0

I have been using Postal Pal in Anna, Illinois for 8 year's... Have had excellent customer Service... Keven is the best... Moved to Duluth Georgia.... Will miss him ... Allot

Cheri Reynolds 
Rating:
5.0

Customer did not leave a comment.

Roxie Thomas 
Rating:
5.0

I was a little skeptical of this location at first, mainly because it’s inside of a laundromat. However, I was pleasantly surprised. Easy check in and check out process. The front desk personnel (Peter and Tristan) were attentive, friendly, and helpful. There’s a clearly marked area where you get the keys and speak to the UHAUL personnel. The UHAUL truck I rented worked well and was fairly clean. No surprise charges. I recommend this location and would return if I needed another UHAUL.

Martir Herrera 
Rating:
5.0

Everything was perfect we had a little trouble signing into the app to start but they let us know that we could just go inside and do it so 5 minutes later we were on are way.

Mitchell Hart 
Rating:
5.0

I have rent UHaul twice this week at different locations. To my surprise, those people are very nice, vary professional, and very helpful.

Zuowei Zhao 
Rating:
5.0

Customer did not leave a comment.

Bob Collmus 
Rating:
5.0

Customer did not leave a comment.

Kyhem Brown 
Rating:
4.0

Customer did not leave a comment.

Muzaffar Quraishi 
Rating:
5.0

Customer did not leave a comment.

MICHAEL MORRISSEY 
Rating:
5.0

Customer did not leave a comment.

Alexander Casilla 
No reviews have been submitted for this location.

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