Customer did not leave a comment.
JOHN LEHMAN
Customer Reviews for Savi Laundry
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The bed was not swept out.
Rick RuditysExcelentes resultados
Luis FerrebusExcelente gracias
Luis FerrebusEl suiche para prender el carro se poner duro a pesar pise el freno y sostener la palanca
KENOL AUGUSTINI was told I could drop off later that evening due to me having to work still end up getting a late fee
Jacquez DiamondWe have used U-Haul for every move we’ve had but one. We love U-Haul but this was the greatest experience we’ve ever had. From customer service to fee and the ability to extend when we needed it, this was definitely a five star instance.
Caus MormanEasy service from start to finish. Agent was polite.
helen boyceThe uhaul van smelled horrific. The smell gave me a pounding headache the entire duration!
LYONEL PRIMASNice service
Steephanie carrascoExcellent
Jesus Demeygood afternoon, I don't understand why they want to withdraw such an amount from me? I only covered 22 miles this at $18
Bohdan DerenVery good uound men who did serve me.
Yassa NdjakaniYou are very helpful...
Myungsik KangI’ve had better experiences elsewhere
Shykeme HighI was totally confused and surprised about this location. U-Haul located inside a laundromat, and no signs on the door for customers. However, the attendant was very professional and most helpful.
Ruby GreenTodo excelente
Agelvis PinedaGood
Andres AlejandroGood
Andres AlejandroGive a confirmation number letting receipt to the customer for return of the truck and the gas being put back in and for clean upon arrival.
Regina ClayThe location was poorly marked. It was Savi Laundry but I saw no external marking for UHaul. The parking lot was on a hill and the trailers were on the greatest slope while the trucks were on the side of the slope. This meant that the trailers, which don't have their own brakes required rocks to keep them in place. When I returned my trailer, I was asked to park it at the top of the slope next to another trailer parked there. After several maneuvers, i got close and told the attendant to help push the trailer into place. When he disconnected the hitch from my car, the trailer swung upward and rolled forward into my car denting the car on the rear cargo door. It took the 2 of us and my wife to roll the trailer into a parking space and we held the trailer with great difficulty while my wife grabbed available rocks to place under the tires. This was truly a "bush-league" operation. I am going to return to that location to take pictures and expect UHaul to compensate me for the damage to my car.
James KleiberThank you guys so much for finding one of the last minute for me
SARAH HERKELMANNI am very unhappy with the U-Haul service. I have been trying to reach Fred, Regional Manager, that the rep at the location told me to call. Fred does not answer. I was overcharged and the truck does not work. The truck also leaks and my 3 mattresses were wet. One of them I am still trying to dry out. Also your survey does not work. I have selected Submit several times and it does not work. Why would you allow unprofessionals to rent/store your trucks. I would never rent from that location again. I am even rethinking doing business with U-Haul again. Please have a Manager call me so we can have the matter sorted out. Regards, Sophia
sophia waltonThe Employee was courteous and very nice and the truck had like two roaches but we killed them and everything went great with the pick up and return.
Christina SmithThe truck did not display the mileage all the time - it displayed the miles only at the time of switching the truck on.
Alok KumarThe guy at the laundry mat where we picked up was super friendly and helpful when my app wouldn't work, he got me checked out! We always use U-Haul when we move and they never fail us even in the midst craziest situations... because that's our luck!
Michael ScottAmazing customer service
Tiffany FrancisI have been using Postal Pal in Anna, Illinois for 8 year's... Have had excellent customer Service... Keven is the best... Moved to Duluth Georgia.... Will miss him ... Allot
Cheri ReynoldsI was a little skeptical of this location at first, mainly because it’s inside of a laundromat. However, I was pleasantly surprised. Easy check in and check out process. The front desk personnel (Peter and Tristan) were attentive, friendly, and helpful. There’s a clearly marked area where you get the keys and speak to the UHAUL personnel. The UHAUL truck I rented worked well and was fairly clean. No surprise charges. I recommend this location and would return if I needed another UHAUL.
Martir HerreraEverything was perfect we had a little trouble signing into the app to start but they let us know that we could just go inside and do it so 5 minutes later we were on are way.
Mitchell HartI have rent UHaul twice this week at different locations. To my surprise, those people are very nice, vary professional, and very helpful.
Zuowei Zhao