I used this location out of convenience. I rented a $19.95 van for some light moving of items on June 13, 2021. The first van was very dirty. Not sure what the previous occupant used the van for but it smelled of cigarettes and trash and debris were left behind. Who cleans these vehicles? Who is supposed to check them when they are returned? Certainly not the older gentleman that runs the place. After seeing the condition of the first van I started to cancel my reservation, but took a chance on a second one which was a little less dirty but nonetheless, still dirty! My recommendation for this location is to take better care of the rentals so people will want to use this location. Due to my experience, I will NOT be recommending this location to anyone.Cynthia B.
Customer Reviews for Save Rite Auto Rental Sales
(Distribuidor de U-Haul del vecindario)
Randallstown, MD 21133
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 6 p. m.
- Sáb.: 9 a. m. - 4 p. m.
- Dom.: 8:30 a. m. - 12:30 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Cody C.
El cliente no dejó un comentario.Anthony J.
El cliente no dejó un comentario.Richard H.
El cliente no dejó un comentario.Anthony J.
Are you kidding? The stolen uhaul must've been returned, hope the guy who stole my identity was arrested. Used my email and phone number. GraciasJohn A.
Awesome experience. Thanks for the help.MATTHEW S.
I've use this location for over five years and he is awesome knowledgeable and most of a professional and courteousTenaka R.
Not a thingWILLIAM G.
El cliente no dejó un comentario.Shelby M.
El cliente no dejó un comentario.Darius H.
When checking out on the app I selected that the vehicle was not clean and was charged a $25 cleaning fee. However, when I picked up the truck it was already shitted up with dirt, an unclean windshield, and smelled like an ashtray. Fortunately the friendly and helpful person worked with me to remove the cleaning fee. He told me that they don't clean the vehicles because U-Haul doesn't provide anything to clean them. I will use an alternate location or moving company in the future.Gerard O.
El cliente no dejó un comentario.Tonica H.
El cliente no dejó un comentario.james T.
El cliente no dejó un comentario.CARLOS H.
Great location; very professional!! Truck was clean and ready when I arrived to pick it up.Keith W.
I use this location frequently and deal directly with the owner or his son. A relationship has formed and I will not be going anyplace else.William R.
El cliente no dejó un comentario.Anthony J.
The van needs to be cleaned. There were chicken bones, some type of liquid on the floor.Selina P.
El cliente no dejó un comentario.William S.
El cliente no dejó un comentario.Damian M.
El cliente no dejó un comentario.Mal M.
El cliente no dejó un comentario.JAMES T.
El cliente no dejó un comentario.Avery S.
Cliff Blake who manages this store is pleasant,very professional, helpful and knowledgeable. I could go on. He deserves credit for operating a successful business for this companyzelda J.
El cliente no dejó un comentario.floyd F.
El cliente no dejó un comentario.LOUANN W.
Make sure equipment as well keptdennis C.
Everything is GREAT!!!Sophia S.
El cliente no dejó un comentario.Nicholas B.
Staff is very personable and helpful. Equipment is clean and well maintained. I will always use this location in the future.Zanjala R.
Its great!William G.
El cliente no dejó un comentario.Lesa M.
The app was very glitchy. It would kick me out and I had to start over. Ultimately I wasn't able to usd it to return the truckJoseph C.
Great location, service was great and fast and easy.Milton C.
El cliente no dejó un comentario.Shirley M.
El cliente no dejó un comentario.JEFFREY P.
El cliente no dejó un comentario.Charles M.
Great servicemichael M.
I was supposed to have a dolly with my truck and I did not have one.Carilyn F.
The owner is outstanding with customer service skills and his passion for people is outstanding. I highly recommend this location.cynthia J.
Very prompt,courteousKATHLEEN P.
El cliente no dejó un comentario.Debra L.
El cliente no dejó un comentario.Eric H.
I would like to see an option for a step stool because the truck is so high. The service I received was very professional and I will be using this site in the future. Lady HHarriet H.
Not a thingWilliam G.
Extraordinario servicio al clienteVAUGHN F.
El cliente no dejó un comentario.Selecia G.
Really niceDonald A.
El cliente no dejó un comentario.edward S.
continue doing what you're doing.John S.
El cliente no dejó un comentario.Dyan F.
The Pick up truck had very annoying Odor that smell like cigarettes and a dog odor too.Maritza A J.
El cliente no dejó un comentario.ernesto D.
the operator was polite and patient. I will use this location in the future.Gloria L.
I always rent from this location. The staff is friendly and helpful. Their vehicles are in great conditionPettway K.
What a great bunch of people. Very friendly and accommodating, I would rent from them any time.Dominic C.
Awesome experience! Completely different experience from the previous location I reserved a rental from!MELANIE D.
El cliente no dejó un comentario.john W.
The counter gentleman was exceptional!!Dennis M.
El cliente no dejó un comentario.Walter K.
El cliente no dejó un comentario.Kevin S.
El cliente no dejó un comentario.Bobby M.
El cliente no dejó un comentario.Kristin W.
I think it was all really great, no concerns, thank youGina S.
El cliente no dejó un comentario.Jacqueline O.
The gentleman who was on duty was courteous and polite and a pleasure to work with. i especially liked the fact that he checked all the connections and the lights worked etc. very thorough and professional.William D.
El cliente no dejó un comentario.Mark H.
El cliente no dejó un comentario.Ashley P.
El cliente no dejó un comentario.Shellia C.
El cliente no dejó un comentario.colette D.
The older gentleman was wonderful and explained everything. For the younger guy he needs an overall attitude and personality check. He was rude and very short with me. If it wasn't for the fact that I was tired, sore from moving. He would have got laid out.Regan N.
El cliente no dejó un comentario.Nicole J.
Service was excellent as usual.Eric R.
Love the servicesLenwood H.
El cliente no dejó un comentario.Debora E.
El cliente no dejó un comentario.Steve G.
El cliente no dejó un comentario.jimpsy P.
It was perfect nothing needs to be done.Maurice K.
El cliente no dejó un comentario.Hasan J.
The gentleman at the front counter was very polite and explained everything very thoroughly. Made me feel welcome.Frankie W.
El cliente no dejó un comentario.Deborah R.
He was very pleasant to deal with I appreciate his kindness.Maurice K.
El cliente no dejó un comentario.Shawn L.
El cliente no dejó un comentario.Sean N.
The problem was with the equipment. It wasn't swept, the right tail light didn't work, and i didn't receive the hand dolly, for which I'd like to be refunded. I called roadside assistance about the light and dolly, but 1-3 hours was too long as I was on a schedule and needed to be at my destination by 1:30.Ann W.
Be more customer friendly and charge the correct amount and don't act like it's a problem when a customer calls in with a concernjacqueline O.
Location is greatKathy P.
Love the doggie!Curtis H.
I have been using UHaul since I was in college and never had a terrible experience, until this period. I am a customer from Maryland traveling to Chicago and I have three complaints. The first complaint discusses the auto transport I rented. I was driving from Maryland to West Virginia, up and down hills and I discovered that both straps to my tire were not secured correctly by the Baltimore location I rented from. Not only does the thought of this is frighten me, but I could have put myself and others in danger. The second complaint is calling roadside assistance and being placed on hold for 30 minutes to discuss the next steps for a tire pressure warning. After trying to read UHaul's manual and failed, I called the location I rented from and his excuse was that roadside assistance is busy during this time of the month. My third and final compliant is the inability to accelerate while I was pulling my vehicle on the auto transport. I only averaged 25 mph and could only reach speeds of 55 mph. Unfortunately, this turned a 12 hour trip to a 17 hour trip to Chicago. rented an auto transport and the straps were not secured correctly. I drove from Maryland to West Virginia, up and down hills, when I pumped for gas, I discovered that both straps were off.Paris W.
Add some strap to the hand cartsMelvina B.
I repeatedly use this U-Haul. I love the customer service.TANIA B.
El cliente no dejó un comentario.Matthew N.
El cliente no dejó un comentario.Peter L.
Cliff was very helpful and a pleasure to deal with.Brian K.
El cliente no dejó un comentario.Mark M.
El cliente no dejó un comentario.Jason N.
Cliff and his colleague were great to work with.Theodore S.
El cliente no dejó un comentario.ERIC J.
El cliente no dejó un comentario.Ruby A.
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