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Customer Reviews for Save Green Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing, the lady who handled things was very friendly and very helpful, going above and beyond
Carl WStaff was very friendly and helpful! :)
Jason VCustomer service rep at location was very nice!
Franci PThe CSR was absolutely amazing that day I rented my Uhaul van..
RAMONA GNa
Elizabeth VThis was an awesome first time experience. Customer service was great! Would recommend!!
Tanyetta ONot a thing everything was perfect and I thank you
Patrick TYour app sucks. Had to call support for both check in and out
Michael CThe customer service at this location is exceptional. I really enjoy working with the staff. I would recommend this location to everyone that I know.
Sharon WThe service was good, and they didn't charge us any additional amount even though we returned the truck late.
Sean MI've used this location twice, & service has been awesome. Amanda is very polite, respectful, patient, & knowledgeable! If I ever need the service again in the future, I will surely use this place again!
ETTA WOriginally ordered a truck from this location on November 21st for November 27th. On Saturday November 25th, a lady called me asking if it was okay if I picked a truck up from a different location and drop it off there. We said fine sure. My dad proceeded to head to new location and apparently they were closed and we had a difficult time trying to getting in contact with someone. Took over an over before I got in contact with the original location, off Weddington, they had no idea why someone would switch locations on us! Very disappointed in U-HAUL themselves and how they handle the situation. But thank you to the lady at Save Green for saving the day on my moving day.
Danielle DThank you all for making this move a smooth transition .. everything was perfect
Rudolph BI was charged $42 for damage and equipment.. There were no damage and all equipment returned
Mark ENothing could improve my experience here; Amanda the lady on duty was excellent; thanks to U-Haul and Amanda for making my moving problem disappear
Donald JThe young lady that runs the place was very welcoming and helpful as well as patience with me trying to figure out what truck I needed. I was undecided but she definitely made the process easy. This was the best Uhaul experience ever and I've moved along in my lifetime. I give the location and the representative at the front desk 5 🌟 stars. Thank you kindly again. I apologize for not remembering her name.
Thomasina BVery good
Wagner MVery kind and respectful. Amazing job Thank You!
Chaneek AGreat customer service
Nathaniel WProcess was extremely easy booking online.
Clinton RNo one was there at 1:30 PM on the 24th to return the truck to, so we had to use the app.to check out.
jason sThe representative that assisted me was great. She worked with my time frame and had everything ready to go early. She was very pleasant and personable. Thanks for all your help in making my move less stressful.
Acquanetta HThe young lady who checked me in was extremely polite & helpful in assisting me with my rental. The process was smooth, & I'd recommend anyone to rent from this location for the piece of mind. Thank you
Deborah FThe help is always professional. Thank you
Maria CGood Customer Service
DUNYEL GAmanda was extremely AMAZING and made my return easy! Keep being GREAT, Amanda! Give her a RAISE!
Corey BVery friendly and DID NOT overcharge $195.00 like another UHAUL in Concord that I rented from and drove here during my 2 weekend long move.
Kelly SVery friendly the girl very nice personal and professional.tks
Joao aThey were very nice.
Robert DHead lights were very dim. Night driving was almost impossible.
Lawanda JHi Tan here, the management and team at Save Green Self Storage provided me with excellent customer service and support. Very professional, welcoming and friendly! They were quick to solve problems, I was in and was able to receive my rental truck in a timely manner. I would highly recommend Save Green Self Storage company to all my friends and family.
LaTanja WStaff was extremely friendly and helpful. Great to deal with a person rather than automation. Everything was taken care of quickly!
Freda HN/A
Elizabeth GThe lady that was at the desk was great very nice and professional.
Alisha DNo complaints,great service,timing great.
carl cGreat service!!!! I will be returning.
Kennora BVery great customer service!!
Jewel BEverything was good for me
Adhe KTo change your policy about having to bring back the truck to your location, and be able to let the customer leave it in the location/they drove it to
Pamela CParking was very hard when we returned the vehicle. A little more space to park a big truck (for a novice driver) would be great. Otherwise the staff I interacted with to secure the truck was a big help and very nice.
Dennis HThe truck leaked on furniture, boxes, clothes, etc. We will be filing a claim for the damage. This truck needs to have the roof fixed
jim w