Customer Reviews for Save A Lot 478
(U-Haul Neighborhood Dealer)

17 reviews

1105 Derby St   Pekin, IL 61554

(309) 346-0577

Office Hours

  • Mon-Sun: 8 am–5 pm
Special Operating Hours
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(309) 346-0577

1105 Derby St
Pekin, IL 61554

Services at this Location:

Office Hours

  • Mon-Sun: 8 am–5 pm
Special Operating Hours
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
No photos available

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

This trailer was the absolute worst I have ever pulled. Didn't seem to track right.

Frederick Flores 
Rating:
4.0

Customer did not leave a comment.

Bryan Praught 
Rating:
5.0

Customer did not leave a comment.

Maya Brewster 
Rating:
3.0

Battery terminals fell off of the battery and had to have road side assistance come and help

Heather Larson 
Rating:
4.0

People were friendly and easy to work with. Added insurance was not asked for but was added to the contract before signing. Truck was clean however had unidentified mechanical issues and was very under powered and under performed.

TImothy Szerletoch 
Rating:
2.0

I was double charged for the insurance and mileage fees. Not a happy customer.

Reed Arvidson 
Rating:
4.0

Friendly personal and pleasant experience. Everyone was helpful and I would use them again for any move. Thank you all for your help.

Richard DAvis 
Rating:
5.0

Everything was great, no need to to improve

Randy Keyes 
Rating:
5.0

I had a very good experience with UHaul, The truck was clean & very good gas mileage as well thank you.

Laura Parchman 
Rating:
5.0

Customer did not leave a comment.

George Saramadis 
Rating:
5.0

Customer did not leave a comment.

Gary Hill 
Rating:
5.0

Customer did not leave a comment.

Todd Benton 
Rating:
4.0

Customer did not leave a comment.

Robert Ryan 
Rating:
5.0

Customer did not leave a comment.

JOHN UROSEVIC 
Rating:
4.0

Manager was very helpful.

ROBERT BETZELBERGER 
Rating:
4.0

Customer did not leave a comment.

Alan Mitchell 
Rating:
1.0

I did not fill out the return location because it is marked optional. I rented the van as a one way but was told after I was charged that van rentals cannot be rented for one way. Now that I know this it is helpful, but not so helpful after I am charged. I was willing to work with the team I contacted to hopefully get this charges retracted, even, a discount, and would have been thrilled with the way it was handled and gladly went through u haul again. However, there was no negotiations involved and was very frustrated for the lack of information given from the website and through employees.

Garrett Frank 
No reviews have been submitted for this location.

Additional Services at this Location

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  • Trailers & Towing

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  • Moving Supplies

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