El cliente no dejó un comentario.Michelle B.
Customer Reviews for Saulteaux Junction
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Our truck was defective, a quiet "thumping" sound from the front of the truck turned into a very loud banging, we only managed to get to our house and took it straight back because the vehicle was unsafe for driving and a rdangerous oad hazzard. They refused to waive the cost even though nothing got hauled, saying we traveled 18 Km. Considering it is a 9km drive to my house.PAUL C.
Hi, could you send me a receipt showing charges? The receipt that was emailed showed. $0.00 U-Haul Contract 95154716 Thank you Joe ChadJoe C.
I asked reception lady for $19.95 rental couple times. She neither make sure anything nor gave me any payment receipt and contract. She just charged my credit card. I thought that will be regular deposit. But when I returned the truck, I was shocked. I paid total charge of $80+. I estimated $40 only. I really hate the situation. As a customer I am supposed to get payment payment reciept and contract. She just gave me keys and also did not come out to inspect.DIPEN S.
Staff was very very helpful--they had just opened within the last 6 mos or so.Tim Y.
El cliente no dejó un comentario.Daryle O.
El cliente no dejó un comentario.DOUGLAS S.
This location was fine, nothing good or bad to note.Kyle B.
El cliente no dejó un comentario.KEVIN F.
El cliente no dejó un comentario.BRIAN L.
Booked over the phone. Asked if any other charges and none was my answer. Got there and insurance was an extra. Also we ended up needing an adapter to plug lights in. Even then there was no extra length of electrical line with the trailer so we ended up using it without lights. Our electrical line has always been long enough for any other trailer but not this one. Strap ratchet was very rusty, to the point it did not work. Only after significant effort could we get it engaged. Also it took quite a while to pay for the rental. Overall not a great experience.JOHN B.
El cliente no dejó un comentario.Matthew R.
The lights and electronics need to be checked out and maintained before leaving the lot. And also rechecked upon returning rental equipment.ANGUS D.
First off I reserved a trailer at park street uhaul in regina and absolutely got no service and they told me to go somewhere else cause they didn't want to move a pup that was in the way of the trailer so I went to salteaux junction and they did help me but the staff was not trained on how to complete the computer part of the job so after an hour we together got it and yeah they need to be trained for the lazy people at the park street uhaul store they need to be fired they are not willing to do there job at all I will be leaving a very bad review about them for sure they are lazy and no customer service at all and will not get the machine that you reserved and make you go somewhere else that is not acceptable horrible serviceJAMES B.
Great service for someone who has never rented a uhaul before,they helped us attach the trailer and make sure we knew all the information before we left. Took longer than expected but understandable with a new location. Thank you for the great experience!JASMINE O.
Staff had NO idea how to rent a uhaul, I had to do the paper work 4 times and the staff had to ask me how to hook the trailer up. VERY unimpressed. Other locations have taken me 10 mins max to rent, this location took me over an hour.Steven C.
Location too far from town.OVIE MAVIS I.