El cliente no dejó un comentario.jessica B.
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Douglas M.
El cliente no dejó un comentario.Creig W.
Everything went great thank you for assistance in my move!!linda C.
El cliente no dejó un comentario.scot E.
El cliente no dejó un comentario.Kenny S.
Get more trucks with Cruise Control!Douglas M.
El cliente no dejó un comentario.dennis N.
El cliente no dejó un comentario.harold P.
Great people all around.Robert Q.
The steering wheel had a lot of play in it.camilla B.
Overall expertise was amazing. However, the chains that were on the car dolly were rusted and had to be cut with bolt cutters when arrived at end locations.liz W.
Make sure trailer is fixed in good shape so we don't have to come back twice.Andrew W.
Went great!!Rod S.
all the people and the uhaul team lived up to it i would definitely return for your services thank you very muchYoandris S.
Very friendly people eager to help youlee H.
Very helpful staff. Clean well maintained equipment. A pleasure to do business with again. This was our third rental from this locationandrew J.
El cliente no dejó un comentario.Todd S.
El cliente no dejó un comentario.Walter A.
El cliente no dejó un comentario.George G.
I appreciate the thorough but efficient job they did for me.Robert C.
All went smoothly and the staff was helpful and courteous. Highly recommend.Robert W.
El cliente no dejó un comentario.sally R.
El cliente no dejó un comentario.Cynthia B.
There is no improvement needed. Nick helped in anyway to make renting a trailer easy!Luther H.
Very friendly, accommodating and otherwise excellent customer service. Colleen did an excellent job. Perhaps a little refresher course and knowledge about the rates. There was confusion about number of days and mileage charge. I was very satisfied and would return there to rent a vehicle.kenneth R.
El cliente no dejó un comentario.vince M.
El cliente no dejó un comentario.JOE H.
El cliente no dejó un comentario.angela G.
El cliente no dejó un comentario.Carlos S.
The truck we were given to drive had no signage on it, it was dirty on the inside and felt like it was gonna break down.nancy H.
El cliente no dejó un comentario.Sofia M.
I will definitely be renting from here for the next move this summer.Yvette H.
El cliente no dejó un comentario.Katherine D.
El cliente no dejó un comentario.Robert P.
Professional great serviceOrlando F.
El cliente no dejó un comentario.Sarah S.
Very accommodating and efficientmonica J.
El cliente no dejó un comentario.ron B.
El cliente no dejó un comentario.Vaughn K.
El cliente no dejó un comentario.Ms Bert R.
El cliente no dejó un comentario.sara K.
El cliente no dejó un comentario.GEORGE S.
very nice and professional, equipment of good technical condition, highly recommend this location......Oleg P.
The owner Nick Sauer is a pleasure to work with. We rent frequently and he is always very accommodating with clean, well maintained trucks.stephanie P.
Highly recommended. The staff is awesome and great helpers. The shop owner was a great guy and very helpful. I will definitely use their services again and recommend everyone to do the same.Tony R.
Everything was perfect. Trailer was ready and clean. Staff very helpful. Will definately use again.andrew J.
Use this location instead of Landscape Depot (they're the worst uhaul franchise within 30 miles)Paul O.
El cliente no dejó un comentario.Matthew O.
El cliente no dejó un comentario.James S.
El cliente no dejó un comentario.MICHAEL SHAWN J.
El cliente no dejó un comentario.WLLIAM B.
El cliente no dejó un comentario.Jeffrey K.
El cliente no dejó un comentario.matt M.
Very good attention, Very good truck.Miguel P.
The people at Sauers garage were excellent. I had made a reservation at another location a week ahead of time, that didn't work out. So I found Sauers and called them. The guy there said no problem you can pick one up here, and drop it off at your destination. When I got there to pick it up, he was very quick with filling out the information needed and had us on the road in no time. Very nice and friendly people to deal with.Daniel K.
Second time at this location. Enjoyed talking with all of the staff. Great service! Could not be happier. Will rent here again!BRUCE P.
Leniency on the gas gauge or let people know up front expected gas mileage so they can ensure they put enough back in. Rented a 15' Truck and only went 32.4 miles. Put 2.8 gallons in (< $8.00), thought I had the needle back where it needed to be and turned it in. Was charged another 2.6 gallons ($11.00+ but not sure if 2.6 really moved the needle much with a 40 gallon tank). Anyway, it's getting 6 miles to the gallon so you can tell the next customer.tim W.
El cliente no dejó un comentario.donna G.
The only thing we were not happy about is that the web site when we made the reservation left us with the impression that we would be able to pick up the truck at a site closer to our location and somehow reserved a 27 foot truck instead of the 17 foot truck we thought we had reserved. All software issues. These had nothing to do with Sauers garage.susan M.
Time to replace the windshield wipers. Very squeaky and irritating!Douglas M.
El cliente no dejó un comentario.BARRY E.
El cliente no dejó un comentario.Michael G.
Manager was very friendly and helped me through the process. He took his time to show me clearly how to unlock the door and use the ramp. Appreciated his reminders to improve gas mileage and wear my seat belt. Will definitely pick up from there again.christi G.
El cliente no dejó un comentario.Jim W.
El cliente no dejó un comentario.david C.
Encourage customers to book equipment rentals in advance!Douglas M.
El cliente no dejó un comentario.gary C.
We will NEVER rent from U-Haul again. I reserved a truck in Charlottesville VA for a 10 am pick up. A few minutes before midnight the day before my pick up, less that 11 hours prior to pick up, I was informed by e-mail my pick up was to be in Elkton VA at 2 pm. This is about a 45 minute drive one way over the mountains from my requested pick up. Total inconvience and not in accordance with rental representation a week earlier. I have much better rental options to chose from in the future. Was going to use U-Haul again for move from Oklahoma but found another option that guarantees truck AND $200 plus less expensive. Shame on your rental practices!!!!Tom E.
The location was over an hour away from where I originally requested pick-up. Nothing to do with location owners, it was the scheduling.Victoria H.
El cliente no dejó un comentario.belinda W.
El cliente no dejó un comentario.Mark R.
Nick Sauer is an excellent representative for uhaul. Very helpful an knowledgeable of equipment and operation of products.ADAM A.
No complaints!Philip W.
El cliente no dejó un comentario.richard D.
El cliente no dejó un comentario.Jonathon Brown B.
This location for picking up and bringing back a uhaul was above and beyond what I have experienced in years past. Our family was very pleased with there attentiveness and friendly shop. I will recommend others in the near fire. Excellent Customer Service.magge S.
El cliente no dejó un comentario.devin Z.
El cliente no dejó un comentario.marie B.
Not lie about the costsKelly W.
They were very helpful and friendly, I will use this dealer for all my hauling and towing needs.GERALD H.
let customers know that are different size (width) auto transports. some dealers did not know they said they were all the same. Sauer's Garage knew the difference.kenneth L.
I do not remember the name of the Gentleman who worked with us.. but, let me say he was just awesome.. very knowledgeable about the truck and had lots of helpful information. We TOTALLY recommend his location to anyone in the area who needs to rent a truck.patty B.
El cliente no dejó un comentario.Christopher C.
I was originally supposed to pick up the trailer at a different location, but that location closed earlier than advertised...that caused me to have to drive an extra 20 miles to get my trailer. The website said I would get 50 % off my trip if the reservation was not available, but I got nothing but a headache for my trouble.LOUIS D.
Owner is very friendly and helpful. We have rented from this spot several times.Stephanie P.
El cliente no dejó un comentario.Michael N.
El cliente no dejó un comentario.Jaeheum P.
El cliente no dejó un comentario.Melissa P.
El cliente no dejó un comentario.STELLA E.
El cliente no dejó un comentario.TRAVIS P.
El cliente no dejó un comentario.David S.
El cliente no dejó un comentario.SUSAN C.
Service was great. I don't have anything to recommend.Jessica S.
El cliente no dejó un comentario.Ernest R.
Very friendly and accommodating. Would definitely use again.DARYL B.
El cliente no dejó un comentario.TRAVIS B.
El cliente no dejó un comentario.Philip J.
Very pleasant Experience at Sauers' Garage. They had the trailer I needed, they showed me exactly how to set it up, and were extremely pleasant, even to my kids who were there to learn and help out. I would highly recommend them for a great U-Haul experience.RICK C.
El cliente no dejó un comentario.BRUCE D.
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