Customer Reviews for Horizon Fence & Construction
(U-Haul Neighborhood Dealer)

22 reviews

140 W US Hwy 6   Valparaiso, IN 46385

(219) 465-3240

Office Hours

  • Mon-Sun: 7 am–7 pm

Services at this Location:

Contact Us

(219) 465-3240

140 W US Hwy 6
Valparaiso, IN 46385

Services at this Location:

Office Hours

  • Mon-Sun: 7 am–7 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Robert Moore 
Rating:
5.0

Dropped equipment after hours

Jennifer Mendes 
Rating:
5.0

Not much room for improvement, John represented his uhaul business very well.

Darrell Vargo 
Rating:
5.0

Customer did not leave a comment.

Steve Barker 
Rating:
5.0

Customer did not leave a comment.

Michael Miller 
Rating:
3.0

location did not fulfill reservation request for additional equipment (appliance dolly and storage pads), and would not answer repeated phone calls to seek assistance.

KEITH STROM 
Rating:
4.0

Replace customer call center. No customer service, hours wasted waiting on phone. This was 3rd location to get truck wasting hours on phone, gas and miles to be picked up then to be treated and talked to like a piece of garbage on the phone after waiting and wasting hours to do so with multiple people

PHILIP SHAMMAS 
Rating:
4.0

Customer did not leave a comment.

JEAN GUY 
Rating:
3.0

No one was there when I dropped it off but the app worked well.

David Roe 
Rating:
3.0

When I got there, the doors were all locked even though the open signs were on or in sight. The hours stated they were open at 9am and I got there around 11:15am. I was also charged for an extra day for both the car trailer and the truck even though I had the rental for two days.

Paul Pogorzelski 
Rating:
5.0

Everything was great. Only complaint is the shifter is very picky about the park position.

jason simpson 
Rating:
3.0

Closed 30 minutes sooner. Was not attended.

Eric Naegler 
Rating:
5.0

Customer did not leave a comment.

Peter Lucas 
Rating:
5.0

Excellent customer service and trailer rental.

drew walley 
Rating:
5.0

everything went well

Bernie Poparad 
Rating:
4.0

The location was fine ... the issue was that I reserved a 17' truck over two weeks before my move date and the I was told the day of 8/25 that there was not a 17' truck available so the only option I have to guarantee that I even had a truck was to take a 10' truck which lead to two trip of moving my item instead of just one trip. My location of picking up the truck was right down the street from me and then the location changed two more time which was about 8 miles out of my way. It was very confusing and stressful ... I had not choice but to compromise which cost me more money than I should have paid to begin with even though the truck was smaller I had to pay more mileage cost and more gas. I was not satisfied with u-haul at all and I will be leery to choose u-haul for my next move. Yes the location was fine because it was just a facility but u-hauls conduct was very unreliable and confusing

Brannon Knopic 
Rating:
2.0

To make sure they put the money back on the card like they said they where going to do tomorrow will be one week since we rented the trailer and it still not back on my card and even called 3 time and they said it will be back on your card and it is Thursday and still not on there

James Simko 
Rating:
5.0

First time renter and hauler and the whole process was quick and simple! Will rent again!

Brenda Civanich 
Rating:
1.0

The key drop off fell off the wall when opened. It is secured by two nails. Not safe. It actually fell on my daughters arm.

Madison Hentgen 
Rating:
5.0

Customer did not leave a comment.

Duffy McCann 
Rating:
3.0

The location was not open on Sunday, but I spoke to a rep and was told I could just drop the trailer which I did.

John Gogo 
Rating:
5.0

Everything was ready and everyone was professional and kind

matt allen 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

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