Customer Reviews for Saturn Sales and Service Inc
(Distribuidor de U-Haul del vecindario)

Clasificación:

3.0

No furniture pads included despite ordering them (this is the second time happening), online check in did not work, had to call customer service and transferred three times and wait for 45 minutes.

Clasificación:

5.0

Send the pick up information combo for the lock box if there doing self pick up Other than that it was super covenant

Clasificación:

3.0

The drop off location is a old abandoned warehouse. Being Sunday evening I didn't expect anyone to be there so I called the number and left a message saying I was dropping it off. I dropped off the trailer in a location that could not be seen from the street. I took pictures of it and sent them to the number listed. I still have not received any confirmation that the trailer was returned. Nothing at all in the way of a reply from the messages I left.

Clasificación:

2.0

Building and parking lot was very shoddy. No one was around or answered the phone.

Clasificación:

1.0

Where do I start? I booked 2 months ahead only to be called 3 days before telling me that my reservation could not be kept. That changed my location and time of my rental. The. The day of I get called telling me that they changed my location again! Having to drive 75 kms away! Then when I got to the new location there was nobody there! And nobody was answering the phone. Improve everything about this fucking company! Fuck Uhaul! I will be calling to open a CAF against you.

Clasificación:

1.0

The location looked like a run down wearhouse. It very professional looking. I came during off ours and could not find the “after hours key drop box”. I had to slip the key in the mail slot.

Clasificación:

5.0

Was easy to drop off truck, a lot of space, no confusing signs.

Clasificación:

4.0

7 way plugs with normal brakes on the car trailers. The tounge break is very ineffective