Customer Reviews for Sasak Trailers
(Distribuidor de U-Haul del vecindario)

1,186 comentarios

1707 Lincoln Ave   Steamboat Springs, CO 80487
(north side of town on west side of hwy 40)

(970) 871-7847

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado
Horario especial
  • 5/28/2022 - 5/30/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(970) 871-7847

1707 Lincoln Ave
Steamboat Springs, CO 80487
(north side of town on west side of hwy 40)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado
Horario especial
  • 5/28/2022 - 5/30/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

More inventory of trucks to choose from. But online process ahead of arriving there made pickup and drop off easy.

Grant C. 
Clasificación:
5.0

Staff was customer focused! Especially Larry....;)

Jay M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger H. 
Clasificación:
3.0

Charges were unexpectedly high. “Flat tax” plus “rental tax” on an extension of the original agreement - $40 - irritating.

Thomas K. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARL P. 
Clasificación:
1.0

I was over charged for gas. I returned the truck with more gas than when I received the truck. I talked to the lot manager and he said he had to contact his district supervisor. Seven months later I still have not received a refund from Uhaul.

Todd S. 
Clasificación:
5.0

Quick and easy to get our equipment.

WENDY V. 
Clasificación:
5.0

Back of truck wasn't cleaned but other than that it was great! Didn't receive dolly and I think we paid for it.

Angela M. 
Clasificación:
5.0

This is our third time to drop off in this location. They are excellent. The yard is organized and makes drop off easy and the owner/staff is friendly and helpful.

Scott B. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan L. 
Clasificación:
5.0

Keep newer vehicles in the rotation

Alfred C. 
Clasificación:
5.0

I returned the trailer the night before and the website was not working in order to do an online drop. I went in the next morning to let them know it was there. That was unfortunate it took that much effort when your website could be so useful if it worked

Amy H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marralee F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Iona D. 
Clasificación:
4.0

Waterproof the trailer. Everything was wet inside the trailer. All our clothing,all cardboard boxes. Inside trailer was an 10 F

Hank W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rick P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda D. 
Clasificación:
2.0

Love Jody she was amazing and extremely helpful very pleasant

nikki M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan L. 
Clasificación:
5.0

Efficient, helpful, and friendly.

Neil M. 
Clasificación:
5.0

Jo Dee was awesome. Her customer service was on point!

Melissa L. 
Clasificación:
5.0

El cliente no dejó un comentario.

David A. 
Clasificación:
3.0

Service was great! But... PLEASE PUT JACKS ON YOUR TRAILERS!!!! I now have a strained back and am out of work for the next week while I recover having had to lift your trailer!!!!!

heather M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mike S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ken K. 
Clasificación:
4.0

They were closed when I dropped off my rentals, web check in / drop off was easy to use.

Thomas B. 
Clasificación:
5.0

The owner of this location was so friendly and helpful. Helped me get my car on the tow trailer, answered all my questions, and even though he was the only person operating on site that day, the hook up, rental process, and whole process was smooth, fast, and easy.

Miranda R. 
Clasificación:
5.0

Super friendly and easy in and out. Would absolutely recommend to anyone!

Kimberly H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Melissa P. 
Clasificación:
5.0

the Lovely Lady who rented to me was amazing and helpful.... The cooperation screwed me for $150 extra because the truck was 50 miles away from where I needed it. so it was 1 way Not a local rental... I shpuld have paid less then $100 . since I dropped it off at my local reserved location I was charged a 1 way fee instead od a local fee. bad biz

Aaron V. 
Clasificación:
3.0

We went to return the trailer on late Saturday morning only to discover it was by appointment only until 11:00am. I spent about an hour trying to complete the online return with no success. I had to call Uhaul and return over the phone which also took a long time. I'm not complaining about the site in Steamboat not being open, it's more so Uhauls website not being user friendly.

Andrea M. 
Clasificación:
5.0

Price and customer service was unbeatable.

chance W. 
Clasificación:
5.0

El cliente no dejó un comentario.

John H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
5.0

Get more trailers!

William E. 
Clasificación:
5.0

Thanks so much!

Ira D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glen L. 
Clasificación:
5.0

El cliente no dejó un comentario.

David R. 
Clasificación:
3.0

El cliente no dejó un comentario.

FIDEL C. 
Clasificación:
4.0

We really appreciate the flexibility of how Sasak worked with us on our rental.

KURT S. 
Clasificación:
5.0

Take the trucks through the car wash. It was filthy and covered in snow. I know that can be difficult in Steamboat Springs but that is what I did after I picked up the truck. Then I had to clean the windows inside and out to see clearly. Not hard to do but a must for the customer.

DAVID R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Susan K. 
Clasificación:
4.0

These vehicles are in one of the most extreme winter environments in the United States, where we routinely have 3-6 inches of solid ice on the ground, and you don't have snow and ice tires on these vehicles? I realize for the most part all seasons are ok for the main roads, but what about when you have to turn off that main road and into one that's not as maintained? Within 10 minutes of leaving uhaul location, I was stuck and had to ask a neighbour to help pull me out. Not ok.

JUSTIN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD B. 
Clasificación:
5.0

Friendly helpful people at Sasak. Issues with the Uhaul app. Not able to upload pictures of license. And during return the app didn't find my location correctly even after multiple try's on 2 smart phones.

DAVID W. 
Clasificación:
5.0

Nothing, Jodi was amazing!

matt ` W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michele A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHAN A. 
Clasificación:
4.0

Van served it's purpose very well. I was there to pick up vehicle per schedule, though had to wait for vehicle to be cleared of snow, windshield scraped and other windows cleared, and the back needed to be swept out. Still, the person on hand made sure all was good for me to go. Would have been nice to have had it ready when I arrived, but it may also be the case that some reservations don't show they don't prep ahead of time. ¡Gracias!

JANETTE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD A. 
Clasificación:
5.0

None they were fantastic!

LINDSAY L. 
Clasificación:
1.0

I went to dealer yesterday and registered to get ahead of pickup today at 9 am. Dealer said he would have 12 x 9 pulled out of 3 ft. Of snow and ready when I arrived this morning. It was not and I had to shovel 3 ft snow out of trailer. All the while I had 6 men @$36 hr. Waiting for me to return with trailer. Uhaul owes me $210 for wages paid to workers who had to wait for trailer. This lack of customer service and having to shovel out trailer before I left lot is unacceptable customer service. I want a refund for the rental at the least and/or $210 out of pocket to pay people for standing around. What day you Uhaul John Tomasini

JOHN T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Gary C. 
Clasificación:
4.0

El cliente no dejó un comentario.

papalia J. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK E. 
Clasificación:
5.0

Nothing! The attendant was excellent!!!

KENNETH Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tricia S. 
Clasificación:
2.0

The drop off location was closed on Saturday. However The drop off instructions from the Uhaul site were easy to use and follow. Those stepwise instructions were very helpful. Other than self unhooking the trailer, the experience was great. The guys in Houston were five stars ⭐️⭐️⭐️⭐️⭐️

DAVID J. 
Clasificación:
4.0

Reserved truck & AT in Granby, Colo but had to pick up in Steamboat, Colo—U-Haul gave me extra 100 miles for trip, But NO gas or compensation for my trouble and time—we were packing for move—would have been nice for U-Haul to have offered compensation!!

Larry P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard E. 
Clasificación:
5.0

Jodie was super!!!

Lodema Ann C. 
Clasificación:
3.0

El cliente no dejó un comentario.

susan W. 
Clasificación:
4.0

The seating in the smaller trucks lack the ability for adjustment for taller drivers thus making a long distance haul a real pain in the back.

PRISCILLA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Connie F. 
Clasificación:
5.0

El cliente no dejó un comentario.

EMILY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUA B. 
Clasificación:
3.0

El cliente no dejó un comentario.

MICHAEL S. 
Clasificación:
1.0

Don't rent uhal go budget

EDWARD M. 
Clasificación:
5.0

Great service and personal care for obtaining my truck.

Timothy K. 
Clasificación:
4.0

Customer service was very helpful, easy to work with, and detailed to ensure all the bases were covered. Thanks, Jay

jay L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DREW L. 
Clasificación:
4.0

El cliente no dejó un comentario.

JEREMIAH S. 
Clasificación:
5.0

Jody always has been very pleasant, patient, and respectful whenever I have used Sasak Trailers to rent a UHaul. She represents your company very well and I always would recommend this location if in need of a UHaul.

david M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICKY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matt H. 
Clasificación:
5.0

After a frustrating cancellation of our reservation, we were assisted by members of the U-Haul team in Wheat Ridge,CO. They were able to get on line and inform us that a 20' vehicle was available in Steamboat. We immediately drove the 180 miles to pick up the vehicle and the woman in Steamboat was just wonderful to work with to address our canceled reservation.

BRENT M. 
Clasificación:
4.0

Have vehicles where they are reserved at. We had to drive and extra 123 miles out of our way to pick our equipment up we reserved 2 weeks prior and Uhaul wouldn't even discount it to help with the extra fuel cost or anything.

Keith W. 
Clasificación:
3.0

There was no time for the truck to be cleaned. Previous drop off at 11:00, new pick up also at 11:00. Doesn't make sense. Not a location fault, but rather web-site fault. The lady at Sasak was friendly, helpful, and did the best she could.

herbert S. 
Clasificación:
5.0

Nothing. Customer service at Sasak is always the best. Jody is fantastic!!!

MATTHEW H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNY B. 
Clasificación:
4.0

El cliente no dejó un comentario.

MELANIE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC A. 
Clasificación:
5.0

Everyone at Sasak Trailers have always been beyond pleasant to deal with. Sometimes the hiccups with Uhaul make a situation tough but these guys have always worked to make things right where they can.

Gaylan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALAN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWIN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris M. 
Clasificación:
5.0

The owner and manager were very helpful. Great Service,

CHERYL O. 
Clasificación:
5.0

My experience here was just fine

Robert G. 
Clasificación:
5.0

Easy access and clear area for drop off

Kimberly H. 
Clasificación:
4.0

I was able to drop off the trailor immediately. That was convenient.

DAVID B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD M. 
Clasificación:
5.0

Smooth from start to finish.

Bradley D. 
No se han enviado comentarios para esta ubicación.

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