Excellent customer service!!! Knowledgable staff that took the time to help us through some technical difficulties. ¡Gracias!Sally M.
Customer Reviews for Sasak Trailers
(Distribuidor de U-Haul del vecindario)
Steamboat Springs, CO 80487
(north side of town on west side of hwy 40)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb. - dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Not open on weekends, Needs to have a message machine connected to phone.JULIE B.
I was given tr w 2 bald tires and had 2 drive 35 mi rt to exchangeJAMES L B.
The one concern I had was the rental of the appliance dolly. It was not in top working condition. It did not come with the appliance strap, just a regular strap and the pulley mechanism on the dolly did not work properly.JOHN N.
Only location in Steamboat Springs, no choice. Drop off process better than the pickup process, could lock the back of the truck that had an appliance dolly and furniture dolly along with moving blankets.MIchael W.
Extraordinario servicio al clienteRobert F.
My trailer had an expired license but the employee Jody was an absolute rockstar in every way. She was great.Brande O.
This was possibly the worst Uhaul truck I have ever used. It might have been the brakes on the vehicle, but it was extremely uncomfortable, with each bump rattling the entire truck. The entire storage area of the truck was disrupted in such a way that my belongings ended up in one huge mess of a pile, and a handful of items were broke. I was very disappointed as I usually have a great experience with Uhaul's trucks.Matthew C.
El cliente no dejó un comentario.MARY H.
Very kind, helpful, and flexible.MARK Y.
El cliente no dejó un comentario.DIANE K.
El cliente no dejó un comentario.JOHN H.
El cliente no dejó un comentario.MICHAEL J.
Great serviceSTACEY S.
Nothing, Great!TIMOTHY S.
El cliente no dejó un comentario.STEVEN B.
Not well marked by signage, bathroom was dirty, office small. Staff seemed to be indifferent.Jeffrey H.
El cliente no dejó un comentario.LARAE M.
I ended up renting a unit larger than I needed only because the smaller size was indicated as not being available. When we arrived, there was a smaller sized trailer, which would've saved me money.Janet K.
El cliente no dejó un comentario.Michael P.
Super easy, friendly, would use againHeather G.
We were able to make our move safely and successfully. We thankyou Uhaul.Carol B.
El cliente no dejó un comentario.Edward M.
Very helpful and well informed they where able to handle all my questions and make sure that I was equipped properly for this trip. The had the added equipment that I needed and at a very fair price. Especially for Steam Boat Springs Colorado. They didn't gouge me or take advantage of any of the customers before me. Big thanks for an honest dealership. MacJohn M.
El cliente no dejó un comentario.John W.
Just dropped the trailer off after hours, so we didn't interact with anyone, but it was convenient.MARYLYNN H.
Jodie is awesome!john K.
I was supposed to have a mobile pickup and that was not set up so I waited 3 hours for the owner to come to town to get the keys out of the drop box...only for him to put them in the lock box an tell me to continue you my mobile pick upELLIE B.
El cliente no dejó un comentario.Kevin H.
El cliente no dejó un comentario.David S.
Dropped off on a holiday - closed.FRANKLYN R.
Your central reservations center cancelled my original reservation in Loveland LESS than 24 hours before I was scheduled to pickup the trailer. HORRIBLE customer service by central reservations. J Sasak trailer staff solved our problem with a trailer which served our needs in spite of our terrible experience with UHaul corporate reservations system.Dean M.
El cliente no dejó un comentario.DEBORAH H.
Easy, friendly, helpfulMary D.
El cliente no dejó un comentario.James M.
El cliente no dejó un comentario.Daviid B.
El cliente no dejó un comentario.CHRISTOPHER D.
Go elsewhere.KENT G.
El cliente no dejó un comentario.Carl P.
El cliente no dejó un comentario.Bernice L.
El cliente no dejó un comentario.STEVEN M.
Easy to return but was confused by the drop off process at first. A sign board reminding folks how to use the virtual checkin process or where to park vehicles would alleviate potential issues others might encounter in the future.Brian G.
No problems.Jeanine K.
El cliente no dejó un comentario.larry A.
El cliente no dejó un comentario.MARK E.
El cliente no dejó un comentario.Jon H.
El cliente no dejó un comentario.Warren H.
great customer service in Steamboat by Jody. She worked some magic to keep me from having to drive 90 miles to pick up the trailer.Patrick M.
I received a call from u-haul the morning I was to pick up my rental trailer and was told the location where I made my reservation a month in advance did not have a trailer available and my only option was to pick up a trailer in Steamboat Springs, a three hour drive from my home. I had no other option but to make the drive. No apology, no nothing for the extreme inconvenience and additional expense this caused me.Peter C.
Thanks for making me drive 4 hours round trip out of my way to get a uhaul. Had one reserved in Silverthorne CO where I live and had to drive to steamboat. Found out the night before.Matt L.
El cliente no dejó un comentario.JORDAN S.
Jodi was very helpful and an awesome person!victoria G.
Uhaul changed my pickup location to 2 hours away One-Way without notifying me. Also received a covered trailer with a hole in it that ruined my mattressNick C.
El cliente no dejó un comentario.Dakin B.
Nice clean truck, friendly efficient staff.JOHN Z.
Helpful and efficientBetsy P.
El cliente no dejó un comentario.Michael P.
El cliente no dejó un comentario.Kenton F.
El cliente no dejó un comentario.STEVEN T.
El cliente no dejó un comentario.CATHERINE B.
El cliente no dejó un comentario.John H.
Always great to deal withGregory P.
Every thing goodKENNETH M.
El cliente no dejó un comentario.Carl P.
El cliente no dejó un comentario.Nancy H.
There needs to be a jack stand to prop on these 6x12 modelstyler K.
El cliente no dejó un comentario.Michael M.
El cliente no dejó un comentario.Dan L.
El cliente no dejó un comentario.Jacqueline T.
It would be nice to actually reserve a truck.MARTIN F.
Jody went above and beyond getting me into a truck this morning. She was fantastic! I highly recommend and will definitely be back! Thank you Jody and Sasak Trailer!David G.
Seemed like I was intruding.Robert A.
Great service and assistance. A pleasure to do business with!!Howard B.
Sasak Trailers have always been easy to work with and have always taken care of me and my trailer needs.Gaylan H.
El cliente no dejó un comentario.Kurt S.
They are greatANTONIO B.
El cliente no dejó un comentario.Steven C.
Love Sasak!!!!Scott P.
The trailer was clean and good to go. The appliance dolly was missing parts which made it difficult to use.David D.
El cliente no dejó un comentario.Alexander W.
El cliente no dejó un comentario.Carol H.
Clear instructions on using the APP to pick up equipment.Stephanie P.
Shovel driveway exit onto main road. Empty truck has little real wheel gripping power and exiting into traffic is difficult. Otherwise just fine overall.Grant C.
Different brand of tires on trailer and one was cupped.ELIZABETH P.
El cliente no dejó un comentario.Richard L.
I had to call to let them know the trailer was there. They were very polite and helpful on the phone.LISA R.
They noticed the single safety chain and were going to get that fixed. They also rescheduled our next rental as the pickup was scheduled for Jan 1st and they are closed. Would have been a disaster.Peter T.
El cliente no dejó un comentario.David K.
Wanderfull peoplesCZESLAW J.
I was offered two return locations in Steamboat. I asked for a Saturday return but noticed on the reservation after I had the truck that it was set up for a Friday return. I called the place I was supposed to return the truck to let them know that I needed to return the truck on Saturday. The woman at the return location told me that I'd have to return the truck to the other location because she couldn't handle the largest size truck. She said she would call the other place to let them know that I would be returning the truck to that location. Apparently, that didn't happen, because on Monday, I got a call from UHaul asking where the truck was. I shouldn't have been offered a place to return the truck that couldn't accept it.Billy H.
Great drop off experience. Friendly and well run.JAYSON P.
Very nice people and painless drop off.Clay M.
El cliente no dejó un comentario.David H.
El cliente no dejó un comentario.Kevin James P.
El cliente no dejó un comentario.michael L.
Gave us the wrong sized truck with no offer to make it right. Spent several minutes on hold with customer service and had to fight to get it fixed.Ernest H.
El cliente no dejó un comentario.MARTHA J.
El cliente no dejó un comentario.thomas K.
Excellent service and very helpful especially JodyMarian C.
Fixed all of problems created by the pickup location. Very nice people and as far as I am concerned, went above and beyond.Robert L.