Put a kiosk machine to interact with instead of just the phoneJeanine W.
Customer Reviews for S A P Automotive Group LLC
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.adam K.
Rough ride to get to the shop the road is a disaster. Guys we very helpful and pleasant to deal withMike T.
My experience was excellentCatherine C.
El cliente no dejó un comentario.RUBENANTONIO A.
This was not the location I selected to drop off trailer. However I was contacted by Uhaul that this was where â€œtheyâ€ wanted it returned. Said it was only 10 minutes from my location. It was 25 minutes. Folks surprised I was dropping it off in repair location not Uhaul dealer. The folks there were very helpful but location was basically an alley.David K.
Attendant Joy was friendly and proficient.RAMESHA B.
El cliente no dejó un comentario.JOSEPH A.
El cliente no dejó un comentario.EDWARD A.
El cliente no dejó un comentario.nydetra R.
El cliente no dejó un comentario.DELORESLOWERY P.
El cliente no dejó un comentario.RAYMOND H.
El cliente no dejó un comentario.John G.
Designate an easily available, well-lit area for parking the U-haul for after-hours returns.Chad E.
El cliente no dejó un comentario.Mario M.
El cliente no dejó un comentario.Dale S.
El cliente no dejó un comentario.Victor S.
El cliente no dejó un comentario.kim B.
I did not get the pick up location I requested. This is not the fault of the people on Kresson Street.Daniel P.
El cliente no dejó un comentario.Lauren B.
The drop off lot was very crowded so we were unsure where to park the truck. We ended up in front of a garage door. There was no â€œno parkingâ€ sign so we hoped it was ok.Joseph Y.
The personnel at SAP Automotive Group were very nice, but the U-haul rental equipment should be stored in an accessable area, rather than with all the broken cars so the equipment. Or at least have it ready when a customer is coming to pick it up. Waiting for multiple vehicles blocking the U-haul equipment to be moved first seemed unprofessional.JUSTIN M.
El cliente no dejó un comentario.Jeffrey R.
Great customer service. The vehicle was ready when I arrived. Check out process was fast and when I returned then vehicle I had no issues.Ajani C.
El cliente no dejó un comentario.Ilana N.
Do not like the locationpierre B.
When checkin out the uhaul the tank was on E so they gave me a fuel credit. I asked the lady at the location how I was supposed to bring it back and she told me â€œjust bring it back emptyâ€. So I took it back at 1/8 tank. When I returned it to a different location they took back the Fuel credit ($37) because I didn't return it at 1/4 tank. But the lady didn't say I had too so I lost money but they didn't care that I was told the wrong info and charged me.Shamyra S.
El cliente no dejó un comentario.Shanele K.
El cliente no dejó un comentario.Robert B.
Location needs to be better marked and staff should assist in detaching trailer.Caroline J.
El cliente no dejó un comentario.Daniel P.
Paid $70 for to hours of use and less than 4 miles. Crooks!Daria J.
El cliente no dejó un comentario.Jonathan R.
was very tight area and appears uhaul is not there main interesttom P.
Mobile pick up wouldn't work and they changed my reservation location and truck at the last minute the night before.Kayla B.
El cliente no dejó un comentario.Rut M.
El cliente no dejó un comentario.Anne W.
El cliente no dejó un comentario.Bilal J.
Truck had no gas. Employee didn't seem to know how to resolve problems.OLIVIA S.
OK, so the truck I drove was very clean. The truck also had a few mechanical issues. The transmission seemed to be slipping, and the gas tank needs to be well above a 1/4 tank to function well. Other than that, the facility was very clean. The people who worked here were very nice. I would totally go back!Catherine S.
Professional and smooth rental... Thank You Joy !Shawn P.
El cliente no dejó un comentario.Anna B.
El cliente no dejó un comentario.Krisa T.
This place horrible! No one there and you allowed a business a UHAUL franchise in an industrial area- unsafe and well lit be even recognized as a Uhaul business. Unsafe a frightening!Dionne D.
El cliente no dejó un comentario.Thomas Wade L.