Customer Reviews for Santinos Furniture
(U-Haul Neighborhood Dealer)

29 comentarios

2700 Mitchell Rd   Ceres, CA 95307

(209) 262-1738

Horario

  • Mon–Wed
    11 a. m. - 5 p. m.
  • Jueves
    Cerrado
  • Viernes
    11 a. m. - 5 p. m.
  • Sat–Sun
    1 p. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(209) 262-1738

2700 Mitchell Rd
Ceres, CA 95307

Servicios en esta ubicación:

Horario

  • Mon–Wed
    11 a. m. - 5 p. m.
  • Jueves
    Cerrado
  • Viernes
    11 a. m. - 5 p. m.
  • Sat–Sun
    1 p. m. - 5 p. m.
No hay fotos disponibles
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
1.0

This place is a dump, inside and out. Not easy to get in and out, people working there are rude and disgusting. Could care less about customer service and a disgrace to U-Haul. Avoid at all cost. Look at their reviews, not the ones left by friends and family but from real customers. Tried to rip us off by adding on extra charges. Do not rent anything from them, they are more concerned about the crap they have for sale inside. U-Haul is just a side hustle for them and it shows. Prejudice on top of everything else.

Rudolph W. 
Clasificación:
5.0

El cliente no dejó un comentario.

cynthia T. 
Clasificación:
1.0

Worst experience ever. When we went to pick up the truck the lady that handed the keys to my driver was cussing and sweating at us did what she wanted to my contract and then kept repeating and swearing that she didn't need to be there. When we sweeeped the truck after moving things we found Christmas lights in the truck. I didn't move anything with that. I reported to corporate that the experience was horrible and we would never rent from here.

Angel De Jesus P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jeremiah W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlos R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MaryAnne V. 
Clasificación:
5.0

Natalie at Santino Furniture was awesome. I was in contact with her due to issues we were having. She told me not to worry things will be ok. You need more people like her working for you. She was understanding and willing to help me. Where as the Modesto location was not. Again Natalie was the best and I will recommend people to see her and not the Modesto location.

robin M. 
Clasificación:
5.0

I love the customer service as best. She doing really good job truck is very clean. Very nice thank you.

Babaldeep K. 
Clasificación:
1.0

They lied about the cleanup that was required inside of the vehicle, and tried to charge me extra money, and then said I didn't have enough gas, which was a lie. I would never take a vehicle back to this place ever again they were pure fraud.

Lauri R. 
Clasificación:
5.0

El cliente no dejó un comentario.

isiah C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Roxann F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ilbrat I. 
Clasificación:
1.0

We were not provided dolly and pads that we paid for. Will never use U Haul.

Parmvir B. 
Clasificación:
5.0

Great costumer service

Bobby B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas D. 
Clasificación:
1.0

Not sure. Had to wait 1 hour from scheduled pick-up time. There was a note on the door saying "be right back". Waited 15 mins and I called number and the woman said she was "just around the corner and she would be right there". Didn't show up for another 45 minutes. When I arrived home and rolled up the door on the truck's 15' box, it was full of trash and wood pallets. I immediately took a photo. We cleared the trash and pallets out to use the truck but replaced the pallets before returning because we had no place to dispose of them and they weren't ours anyhow. I told the woman when I returned it what we found and she asked me to text her the picture. I was shocked when I recieved my receipt in the mail and was charged a $50.00 cleaning fee. I called the woman and she was very surly - telling me the truck was clean when we took it and too bad, take it up with Uhaul, all in a very taunting manner. This person shouldn't be anywhere near the Uhaul brand.

Kenneth K. 
Clasificación:
5.0

Great customer service, she made this transaction easy and I will use and refer this location for all truck rental needs.

Jeanne F. 
Clasificación:
5.0

Already excellent customer service.

CHRISTOPHER P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Babaldeep K. 
Clasificación:
3.0

When you rent something for a certain place let them work with client. Get rid of your “phone tree” people

Dirk M. 
Clasificación:
5.0

Keep up the good work!

John L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joette B. 
Clasificación:
3.0

no personnel at this location. Everything was done through the online portal. No issues.

Zachary D. 
Clasificación:
3.0

No personnel present to receive the rental return. Did everything online and it went fine.

Zachary D. 
Clasificación:
5.0

You have a peach of a gal with Natalie! I definitely will utilize her services again! Thanks for all that was done and in a timely manner!

Nancy S. 
Clasificación:
3.0

They were not open.

Cory V. 
Clasificación:
3.0

They were not open.

Cory V. 
Clasificación:
4.0

I am glad to have gone to this location. I originally went to Creative Sew on Lander in Turlock (booked in person on 9-3-2022). I was told I could do online check in. However, when I got there on 9-18-2022, it was not available. Without my knowledge , my reservation was transferred to Santino's Furniture. In addition, Creative Sew was going to charge $80 to return the truck to THEIR location.

Robert M. 
Clasificación:
2.0

El cliente no dejó un comentario.

Emerald Z. 
No se han enviado comentarios para esta ubicación.

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