Comentarios de los clientes para Santin Auto and Truck Repair Center

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Santin Auto and Truck Repair Center

Clasificación general:

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jose C.
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El cliente no dejó un comentario.

Christopher M.
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El cliente no dejó un comentario.

san juana S.
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When I returned the Uhaul, there was only one person that could help me. The rest of the staff did not know what to do. I did not get a receipt here either, instead he sent it to my email. Not happy!!!

William M.
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El cliente no dejó un comentario.

Gary F.
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El cliente no dejó un comentario.

David W.
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Excellent and fast check in and check out.

Steven J.
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El cliente no dejó un comentario.

JESUS M.
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El cliente no dejó un comentario.

Edgar R.
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El cliente no dejó un comentario.

JOVANNY C.
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Na

ANTHONY A.
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Amazing staff!

booker T.
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This was the 2nd location I visited.the first would not rent me a tow dolly said my truck would not pull a car on it. I had rented there before but this time they refused me This 2nd location was just the best in assisting me.

Kallie D.
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El cliente no dejó un comentario.

Gustavo A.
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El cliente no dejó un comentario.

Terry D.
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When I picked up the trailer, the owner had expressed some concern about the lights being dim, and said that he would look into upon return, but it should be ok. But I guess he didn't realize that under the trailer the wiring was actually frayed and exposed. on my way down to Trinidad, Co. during a rain storm the lights started blinking and malfunctioning, and eventually burned out, along with burning out the electrical tow/haul system in my truck. I had to wait till morning to continue to my destination with NO Lights and when I arrived, I reported the incident to uhaul roadside and they had me bring trailer to their Certified mechanic, Santin Auto & Truck Repair, who verified that the wiring was faulty and that it had blown out the electrical tow / haul in my truck and that I cannot tow without it, as it will ruin the transmission on my Ford Diesel. He also stated that because he works for uhaul that he is not allowed to work on my vehicle. So he calls uhaul roadside back on phone and tells them about my truck and their faulty trailer and that he is taking possession of it from me for repair. Well they are still trying to charge my over 500.00 for leaving there broken trailer in Texas, that broke my truck, that their mechanic told me and them that it will ruin the transmission on my 60,000 truck to try and tow, And they agreed to let the mechanic close the contract to fix the trailer. VERY BAD BUSINESS, you try to double charge ME for your Broken SHIT. I am a retired 1stSgt and a member of the Retired 1stSgt & Sgt Majors Asso. and I intend to let ALL the Military I can know about this shit deal from uhaul, and how the have treated a military member as if I'm some piece of shit Lair, as contracted, I had every intention to bring the trailer back to Fountain, Co Empty, had the piece of junk, Not Broken down on me, as your certified mechanic verified. And you charging a customer for something that wasn't MY Fault, but Your Improperly maintained equipment, Shows Uhauls Dishonesty and Failure to Take Responsibility for Your Faulty Equipment Failures. I intend to take this matter to court, I have photos of faulty wiring as well as recording of conversation between mechanic and roadside service, I will also stop payment for these charges and do every thing I can to ensure that No Other Service Members are Bamboozled by uhaul corporation. The personnel at Santin Auto & Truck Repair, a VERY HONEST and FAMILY owned Business that tried to help in this situation, and should maybe consider canceling their contract with the CROOKS at Uhaul, as not to Ruin there Fine Reputation in Texas.

Steven S.
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El cliente no dejó un comentario.

susan B.
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Very helpful.

Fransico D.
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El cliente no dejó un comentario.

Duane D.
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This location (and storage uniy) were very clean. The manager was very caring that we were pleased with our unit and was very professional as well!

Martel N.
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The ladies at the front desk were very helpful and very nice!

Martin H.
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Excellent service. Respectful, helpful. Office was a little cluttered but only because they are so busy. Keep up the great service. Will rent again when needed.

Ricardo V.
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El cliente no dejó un comentario.

christopher C.
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Lots of confusion about the reservation. Got confirmation twice in person followed by a call the next day (twice on 2 different days) telling me the particular trailer I wanted was 6 miles away. That was after I drove over to the Basse location to clear up confusion and was assured all was in order for Thursday pickup at Basse. The next morning another call informing me they didn't have the trailer and it was 6 miles away. Why couldn't they tell me when I made the reservation where the pick up would be instead of booking it for Basse pick-up then informing me the next day I had to pick it up somewhere else?

Rosie B.
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Equipment was sub par. Staff was extremely friendly.

Michael L.
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El cliente no dejó un comentario.

david L.
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El cliente no dejó un comentario.

Alexandra S.
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The drop off location was a truck repair company so it was very deceiving on if you were in the right location for drop off. Also very few people knew about the process for trailer drop off

Stephanie J.
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Very little to no parking space. The location was closed as it was a Sunday. It is very difficult park “legally” with such limited space. Appeared to be car repair shop.

Ed D.
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El cliente no dejó un comentario.

Mukesh P.
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El cliente no dejó un comentario.

lorraine J.
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El cliente no dejó un comentario.

Catherine V.
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El cliente no dejó un comentario.

Sharon B.
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I used the self pick up and got confused on the very last step. I called the area manager on the web page. He said wait right there & he would have someone walk me through it. I was immediately contacted and assisted. Everything up to that point and after was problematic on my part. On the Uhaul end I got very nice, helpful after hours assistance that will ensure repeat business from me.

luis M.
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The young lady here was very professional and courteous.

George W.
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El cliente no dejó un comentario.

Jennifer J.
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El cliente no dejó un comentario.

annette C.
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El cliente no dejó un comentario.

Joe B.
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I wouldn't change a thing,,,,

Patton K.
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Parking lot needs expansion. Not enough room for all the repair vehicles, uhaul rentals and customer parking.

Edwin R.
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El cliente no dejó un comentario.

Dwight M.
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El cliente no dejó un comentario.

Franklin R.
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Trash in rear of truck. Inspection of vehicle before leaving center not conducted with me. Gas cap was missing and I put on one I had at the house.

Robert R.
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Ceasar was great. Uhaul was having a software issue, verified by phone agent, (I overheard), that was completely unsympathetic to the retailers' situation. This issue made the transaction time 5 times longer than it should have been. A defect inside the trailer, (D ring broken, "hook rigged" for replacement by uhaul), made my use nearly completely unusable. It took me an extra 2 hours to return to my place of work and repair the trailer myself. Over the past 41 years, I have used uhaul for trailers and trucks, and I will continue to use your products.

arbor A.
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Offer a dolly at no charge for all rentals. The vehicle was very well kept, and very fuel efficient for my usage. Thank you for your time and help.

BASILIO G.
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El cliente no dejó un comentario.

MEIGAN B.
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El cliente no dejó un comentario.

phillip F.
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El cliente no dejó un comentario.

Dan J.
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Fire all of them and put better people in..

Joe F.
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They didn't go over the trailer at all on hook up procedures or unhook and your trailers are different than most others.

VELMA Y.
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if you wanna rent a truck, then don't bother trying to turn or anything, it's so close to the intersection.

KATHY H.
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El cliente no dejó un comentario.

Stacey B.
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The quote I received on line indicated a total cost of 42.91 for 24 hr rental of a ten foot truck. The invoice and debit that was charged was $249. Absolutely ridiculously overpriced. Complete misrepresentation of advertised price as well as projected quote. I will NEVER use uhaul again and intend on informing all military personnel to avoid the fraudulent, financial trap that is known as uhaul. Stacey M. Basse 210-996-5532

OLIVER C.
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El cliente no dejó un comentario.

Christopher N.
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Could not have been happier about my recent rental. Saved us in an emergency. Had the trailer we needed and got it the same day. Thank you UHaul for the great service

Alice B.
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I did not realize until I'd returned the car dolly that the two safety chains that secured the car dolly to our vehicle were not the same. One of the two was noticeably lighter weight and actually broke some time during transit. The two chains should have been identical but were not. This should have been addressed at the point of origin. Fortunately, we did not have any issues despite the breakage.

Joe G.
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El cliente no dejó un comentario.

Solomon L.
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This location went beyond service for me and I do appreciate the service

oscar J.
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El cliente no dejó un comentario.

haywood E.
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El cliente no dejó un comentario.

Valerie O.
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Esteban, Jr. was the young man that was Excellent in his customer service. There was trouble with the reservation, but he was patient, courteous and made sure the problem was solved to my satisfaction.

Joe G.
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El cliente no dejó un comentario.

PAUL R.
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El cliente no dejó un comentario.

LARRY P.
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The company was very helpful to my needs. Santin is great.

John N.
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El cliente no dejó un comentario.

MICHAEL J R.
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Mr. Santin was extremely accommodating and very professional. I would highly recommend Mr. SAntin to anyone. MR

Traci B.
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I believe that for the first time in my life, I actually rented a trailer that didn't have issues! It followed like it was made to follow a pickup! :D On a more serious vein, it was a great little trailer. It didn't leak. It handled well. It followed perfectly. Overall, my little trailer made a stressful situation quite tolerable! Thank you! (And my rental location staff were absolutely THE BEST folks to deal with... kind, helpful, intelligent, and very down-to-Earth! Great people!)

Cindy A.
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El cliente no dejó un comentario.

JESSEJADE P.
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El cliente no dejó un comentario.

FELIX M.
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El cliente no dejó un comentario.

BEATE F.
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Desk clerk was completely incompetent and unable to close out our contract, trying for an hour, reentering our information. In the end we cancelled our reservation. Need customer service to call me asap so I can get a trailer and get on the road. 580 917 5063

JULIAN R.
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El cliente no dejó un comentario.

ESTEBAN S.
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El cliente no dejó un comentario.

Tracey S.
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Very nice and accommodating owners. Will certainly use again in the future! Thanks!

OLGA C.
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Excellent service and very polite!

Wendy G.
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El cliente no dejó un comentario.

Amilia A.
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El cliente no dejó un comentario.

Belinda V.
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El cliente no dejó un comentario.

Trishia F.
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El cliente no dejó un comentario.

MICHAEL B.
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Very respectable and courteous staff.

JANIS K.
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El cliente no dejó un comentario.

Shaunda T.
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El cliente no dejó un comentario.

BARBARA H.
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They were very helpful and friendly, as we were not quite prepared. Would go there again in a minute!

RUDY W.
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El cliente no dejó un comentario.

Phillip C.
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El cliente no dejó un comentario.

THOMAS C.
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it took 3 hours to rent this truck, the guy did not know what he was doing.

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