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Wayne M.
Customer Reviews for Sandy Mine Self Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Thomas C.Super friendly and accommodating. Highly recommended!
Mercedes B.Everything was great. No problems
Kenneth S.Barbara was great to work with and the facility meet all my expectations.
Tony K. | Overall ExperienceExcellent customer service. Helpful staff.
Jeff S.Excellent service with friendly and helpful providers. I would use this location again. Thank you so much for making it easy.
Betty M.Don't change a thing, AWSOME CUSTOMER SERVICE!!!!!
Mark R.No recommended improvements.
Jon G.Excellent location and vehicle. The virtual check in process really was not pleasant.
Lucia M.Excellent CRM!
Paul S. | Overall ExperienceThe equipment is what it is. It was clean, but it wasn't pretty. Had surface rust on wheels and plenty of little nicks, dings, and scratches. Doesn't change the utility though. I'm fine with it, but I wouldn't call it well-maintained.
TIMOTHY G.Awesome customer service….
Randy S.Sandy Mine Self Storage is the best storage option around! The owner and staff go above and beyond to give their customers the best service. The facility is so clean, well lit and well secured. Great experience!
Sharon E. | Overall ExperienceI rent from this I haul approximately once a month for my business. Barbara is great!
Donald M.Great place. I will use them again.
JACK L.I was VERY satisfied with my entire experience at Sandy Mine. Barbara was very helpful from beginning to the end. I couldn't ask for better. I highly recommend using them.
Jennifer L. | Overall ExperienceI could not be happier with either the facility or the staff at Sandy Mine Self Storage. The manager Barbara, did everything in her power to help me during my stay. At the end she coordinated a U-Haul contract with me. she was fantastic , making sure that all of my needs were taken care of. I would highly recommend anybody that needs a storage unit in the area check out Sandy Mine.
MITCH F. | Overall ExperienceHad to move my reservation a day because the truck had low air in a front tire and there wasn't anyone there to add air.
LISA C.Trucks transmission downshifted to first gear at 4500rpms when you applied the breaks at 40 mph or above. The most dangerous truck I have ever driven. We made but it was a nail biter!
KEITH M.The staff is top notch. Made the entire rental perfect.
david P.Barbara is very professional, efficient, and personable.
MICHAEL M.Not a thing needs improving. The lady that rented me the truck was super nice and hospitable. She made it a fast an easy rental. ¡Gracias!
Mary C.I choose mobile pick up did not get the code tell a hour after my appt time had to check in at the desk
Mollie E.I never received a call from the Regional Scheduling Manager. I had a reservation for a 15 Ft. Truck and that did not happen, I ended up settling for a 6x12 trailer and the lady at 164 Ridgeline Road was awesome to work with, thank you. I attempted to call Regional Scheuling and was bounced around 4 times and never made positive contact with a Regional Scheduling Manager. I have used U-Haul a number of times in the past few years and this is the first time we had a serious problem and never received the 15 ft truck that I asked for when I set up my reservation on 3 August, that is unacceptable.
Alvin B.Always have an excellent experience here. Barb is professional and has a great sense of humor! The equipment this time was less than perfect...The trailer was clean but leaked during a very hard rainstorm.UHaul has to maintain their trailers better. This is not a refection on this location rather on the Uhaul organization at the corporate level.
Nanci D.I do not know how the staff could be more helpful. I will go here for all my rental needs in the future. ¡Gracias!
Raymond W.Nothing at this location. Barbara did a great job.
CHARLES L.Everything was great, never had any problems with this facility and would highly recommend them. Staff was always very friendly and helpful
JOYNICOLE S. | Overall ExperienceAll good
Charles T. | Overall ExperienceNothing! Just keep the same Lady there who I rented from! She was super nice and made it very simple and easy!
Averta J.This is my third time I rent in this place . Every time I like it . They are very good and good price
Abner C. | Overall ExperienceDonuts & Coffee. LOL You guys are awesome, thank you for your Professionalism. D.R.Bennett
Donnie B.Nothing at this location. Service was exceptional.
Mark L.Best storage facility ever!!!!
Jason K. | Overall ExperienceThe front desk person was very helpful and kind.
Alicia D.Be more familiar with U-Haul's billing system and how it charges customers when orders are cancelled.
Benjamin G.Barbara coordinated everything for me and was just awesome. She went out of her way to make sure I got what I needed. I will always use this is location in the future.
Steven P.Online return, appeared clean and well maintained.
Alec D.Very nice staff, made sure we were taken care of and that is always appreciated
VIRIDIANA O.The attendant was very helpful throughout my experience there. The storage unit I had was clean and very accessible. I would highly recommend this facility to anyone.
Gail C. | Overall ExperienceAlways friendly and helpful!
Jessica T.Make trucks available at locations closer to the customer's needs.
WILLIAM B.Great friendly and professional staff at this location!
Joseph R.Kind of off the beaten path! Looks like it is really close to route 1 but is actually 2.6 miles off of it. Lady was super nice!
Anthony L.I have always had a good experience with storage and Uhaul rentals. This is a well run organization.
John S. | Overall ExperienceMake sure the customer is being charged for the correct miles and do not over charge. When a mistake is made correct it right. My debit card was charged three different times with the wrong price and it caused additional charges to my bank account. I need a u-haul representative to contact me at 919-268-6972.
Classie T.Barbara was great and made the experience that much better.
Larry G.the staff is very accommodating. and the facility is CLEAN.
Alex B. | Overall ExperienceCouldnt ask for a better experience.
KEVIN P.Make sure there is a dolly on site if it indicates availability on the website so I don't add to my mileage or time hunting down a partner facility.
Courtney P.After an exhausting move, it was refreshing to speak with such a caring representative. Her kindness permeated my uneasiness about my new journey in MORE ways than she will ever know. I am sorry I do not know her name; however, I will ALWAYS remember her spirit. THANK YOU!!!
Stephanie M.This may be the best U Haul location in the USA. The manager was excellent.
Andrew F.So happy to have found this storage facility and a great safe location! Barbara was always so kind and was always a help when I had questions. Love this facility.
Kelly K. | Overall ExperienceBarbara was wonderful!
Kathy O. | Overall ExperienceBest Uhaul in our area!
John B.I've rented trucks for years and this was by far the best truck rental experience I've ever had. The woman got me in and out and was a total pro. The return was just as easy. Excellent.
Andrew F.The female office person was very helpful and friendly
Jan L.Wheel on trailer was partially flat.
Jonathan K.Nothing to improve—excellent experience!
John C.This is a great location with great staff!
JOSEPH R.Great experience and customer service!
MITCHEL H.Gracias
Dominik K.Very good service and equipment. Very good place to deal with.
James C.Barb is very friendly and wonderful to work with.
Helen K. | Overall ExperienceThis facility is very well run. I was able to complete the process of setup in no time and the staff were very friendly and helpful,
STACEY B. | First ImpressionsFaculty was close when it was supposed. To be opened. I can Came Saturday round 1100 sept 5th
Privacy R. | First ImpressionsNo one was there to complete my reservation,hours were 8-12 Saturday no message or anything to let someone know the office was closed.
Privacy R. | First ImpressionsUnit is clean, well lit, and easily accessible. Much better than I imagined it would be!
Privacy R. | First Impressions