Customer Reviews for S&S Parts House
(Distribuidor de U-Haul del vecindario)

99 comentarios

1000 W Broadway St   Winnsboro, TX 75494

(903) 347-0086

Horarios de la ubicación

  • Lun.- vie.: 9 a. m. - 4:30 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(903) 347-0086

1000 W Broadway St
Winnsboro, TX 75494

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.- vie.: 9 a. m. - 4:30 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

I would absolutely recommend the Winnsboro site to a friend!

AMOS B. 
Clasificación:
5.0

Everythong was fine

DONNA I. 
Clasificación:
3.0

My 24/7 truck rental did not have a key left in the cargo box when I picked it up and had to contact the owner of the shop. Disappointed all the way round

Charlotte D. 
Clasificación:
5.0

Best experience I've had with U-haul. We needed to add extra rental days more than once and was able to without any difficulty. The gentleman you have at this location I believe his name was Cody was awesome.

Kimberly W. 
Clasificación:
5.0

Very nice and helpful people !

MICHAEL T. 
Clasificación:
3.0

El cliente no dejó un comentario.

BENNY P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Andy L. 
Clasificación:
5.0

More parking.

WILLIAM P. 
Clasificación:
5.0

Nothing thank you.

Alan C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH H. 
Clasificación:
5.0

The easiest drop off I have ever made.

ken R. 
Clasificación:
5.0

Everyone was amazing from start to finish on phone, pickup and drop off it was a wonderful experience! I highly recommend uhaul to everyone!

Karen B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES C. 
Clasificación:
3.0

El cliente no dejó un comentario.

SA L. 
Clasificación:
5.0

The truck fan worked only minimaly and only on the highest level which qas then very noisy. The truck was out of alignment and pulled hard to the right. Fix these problems before it goes out again.

EVAN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTINE H. 
Clasificación:
2.0

I picked up the truck at 9:30 AM. Leaving the location it started rattling at what sounded like the drivers side front end really loudly and the steering had a lot of play in it so I figured there was an issue with the front end. I had a hard time staying straight because of the slack in steering. Traveling down the highway at one point the hood lifted out of place like it was trying to blow up in the air. After getting the truck loaded I ask my husband about the hood blowing up so he checked it for me. The hood wasn't even locked into place. The latch/ lock on the drivers side was in place but not locked down and the passenger side was just hanging not even attached. Once he locked the hood down for me the rattling stopped. This was very dangerous because if the hood had raised it could have caused an accident. Where the truck was parked was not concrete but was like a white powdery soft dirt so when the attendant got in the truck it left white boot prints in the floor board and on the mat. I returned the truck as clean as I picked it up, with at least $20.00 more gas than I picked it up and an hour and a half ahead of schedule. I was not happy at all that there was an extra $25.00 cleaning fee on my card. Had I been told ahead of time that there was a cleaning fee and I agreed to it then it would have been fine. It states in the contract that you must clean out the truck before returning it, which I did. I don't appreciate being charged without my consent. Upon returning the truck the original attendant was no longer there, there were just young teenagers at the counter. I asked them to come inspect the truck however they did not want to. It is wrong to not inspect it the truck and then once the customer leaves to throw in a cleaning fee. I did not like turning it into teenagers who apparently did not know what they were doing but I had no choice. I had to drive over 20 miles out of my way to pick up the truck then drive out of my way to return it. This was not convenient and it was costly because it guzzled gas. So, will I use U Haul in the future or recommend them to others, probably not.

Janice D. 
Clasificación:
3.0

Great location, quick check in.

AUBRIE J. 
Clasificación:
5.0

It was all good

ARLENE M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Laureen J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandi M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

HARRY F. 
Clasificación:
4.0

El cliente no dejó un comentario.

SCOTT D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jared F. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM N. 
Clasificación:
1.0

UHAUL SUCKS DONKEY BALLS N COST WAY TO MUCH MONEY...

Brittany Nicole R. 
Clasificación:
5.0

Just keep on doing what you are currently doing with your limited staff. I will be back to rent some more equipment.

DOUGLAS H. 
Clasificación:
3.0

No one was on the same page!

Ronald T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sheila P. 
Clasificación:
5.0

El cliente no dejó un comentario.

CAMRON W. 
Clasificación:
3.0

El cliente no dejó un comentario.

ANTHONY C. 
Clasificación:
5.0

Quite expensive to move an hour and a half down the road but it was convenient, quick and easy.

JAMES L. 
Clasificación:
5.0

El cliente no dejó un comentario.

RUTH N. 
Clasificación:
5.0

Super customer service no improvement needed

THOMAS P. 
Clasificación:
5.0

the price was to high for the little bit I drove 99 cents is way to much per mile I will never rent one again I could have just drove my own truck and rented a trailer for the price

CHRISTOPHER P. 
Clasificación:
3.0

El cliente no dejó un comentario.

WILLIAM W. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDDIE D. 
Clasificación:
5.0

Cory is great. Great and fast service. Vary fare pricing. i will use them solely for my truck rental needs. Thanks, Brent, Winnsboro, Texas

Brent B. 
Clasificación:
5.0

Great customer service!

BILLIE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anita P. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAURA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS M. 
Clasificación:
5.0

Service was absolutely outstanding! Exceeded my expectations.

TIMOTHY E. 
Clasificación:
5.0

El cliente no dejó un comentario.

JONYE J. 
Clasificación:
5.0

Great service, very convenient!

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LORRIE W. 
Clasificación:
5.0

Greatly appreciate the friendly, helpful service I always receive from Uhaul personnel.

ROBERT FRANKLIN A. 
Clasificación:
2.0

Turned truck in on Saturday, January 16th at 10a.m., however was told the UHaul guy was due soon and he would check me in. Left truck there. Didn't hear from them, so I went back today (Monday, 18th) at 9:30a.m. Still no UHAUL guy there to check in my truck . Was told he would be there soon and would check me in and send me an email confirming such. It is now after 1 p.m. and still no notification . Very poor customer service. Won't use them in the future.

JON S. 
Clasificación:
5.0

Very enjoyable experience. Very nice people and caring, made sure I had what I needed.

CHRISTOPHER H. 
Clasificación:
4.0

I liked that I did not have to go into the building. I took the pictures on my phone and sent it in. The employee came right out and helped me unhook the trailer.

Dana M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHEILA W. 
Clasificación:
5.0

Made our move easy.

GARY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CAMILLE T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barry M. 
Clasificación:
5.0

I would like to say that Cory Sanders at the location here in Winnsboro, Tx. was very professional and courteous. He gave great customer service and went out of his way to make our rental great. I believe he deserves a big pat on the back for a job well done

Michael E. 
Clasificación:
1.0

Credit card I have eight charges on my credit card back to back plus the one for the rental would be 9 what the hell is going on

andy L. 
Clasificación:
5.0

If we were allowed to keep the trailer.... The 6 X 12 is an excellent piece of equipment.

william B. 
Clasificación:
4.0

Good experience

KENNETH G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammy W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Luis C. 
Clasificación:
5.0

They are very accommodating and pleasant to work with. I would recommend them to any one

JOSEPH W. 
Clasificación:
3.0

Attendant wiped his had across the back door of the trailer and commented about the dust. Then suggested that I might be responsible for the dust on the outside! There was no issue with the interior of the trailer since I had only a couch inside. I feel that this was a weak attempt to charge a cleaning fee for the trailer. It was in the same condition as when I picked it up.

Gary G. 
Clasificación:
1.0

Quit. saying you can pick up when they are closed because they didn't call me till they were closed to tell me it would be the next day.Before I could get my truck. Then I turn it in and was charged 25$ for cleaning I have pictures of the truck front &back it was clean.a he'll of a lot cleaner when I got it.

ANDY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah D. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVID EUGENE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

anthony P. 
Clasificación:
5.0

Correct the system. I leased a cargo van and it was not available. If they are not available, system should not accept the transaction.

Laura C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew B. 
Clasificación:
5.0

Treat them the same as I was treated.

thomas B. 
Clasificación:
3.0

I reserved the truck for 7 am and was never told the location wouldn't open until 8 am. When the employee arrived, he was rude and never apologized for us having to wait so long to get the vehicle. He just said that Uhaul's site was messed up. He did get friendlier as we walked around the vehicle, but I figure it was because we weren't ugly about the situation. They did not have an appliance dolly which we had rented. He gave us their personal cheap one which had short straps and we had to find wire to keep the tires on as the cotter pins that were in it bent in half and wheels started falling off. We had a 4 hour drive to get to where we were going and did not get to leave until approximately 8:45 am. We were not happy with this experience at all.

Patricia M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tami W. 
Clasificación:
2.0

Had to un-hook myself, and back into a location. I made ithe trip without any damage to the trailer. But still had to back the trailer into a spot myself. THe person checking in did not make sure I had my paperwork back I had to go back in and get it. He said oh ok. Not good customer service.

Mark B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Judith G. 
Clasificación:
5.0

I was completely satisfied

Bruce B. 
Clasificación:
1.0

Didn't want to take the trailer at first. Then checked it in late 4 days after I had dropped it off. I would rather buy a closed in trailer then rent one again.

WES H. 
Clasificación:
3.0

The employee at the pick up location, informed me that if I dropped the truck off early on my one way trip, I'd not get charged the full amount. That wasn't the correct information. Please ensure he is educated for future customers.

Derrick J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jeffrey J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lee H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Margaret L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul H. 
Clasificación:
5.0

Have more U-HAul centers like this one. Friendly, helpful and well run!

Jeff S. 
Clasificación:
4.0

Very good service!!!!!!!

Ronald B. 
Clasificación:
3.0

The one compliant is unsure of charges without a hard copy or receipt

Charles C. 
Clasificación:
5.0

Guys were very nice - no one in a hurry - just easy going and very thorough. Everything you appreciate about a small town business.

Jason S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Woodra P. 
Clasificación:
5.0

Super easy rental, got us going quick...and helped us do the job quickly. Gracias.

Gary C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Linda H. 
Clasificación:
3.0

Sales person said we could drop off at any Uhaul place in the location we were going. At the nearest location, people did not know how too.i check us in. Ended up having to go to a further location for remote drop off (Saturday). Now, Uhaul wants to charge me MORE for mileage. I don't think it's right to do that.

Billie D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bill D. 
Clasificación:
5.0

I think the service was commendable. The agent went out of his way to insure I had what I needed to accomplish my mission. I would definitely recommend them to my friends and family.

Stephen H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin M. 
Clasificación:
5.0

Excellent and prompt service.

CAMRON W. 
No se han enviado comentarios para esta ubicación.

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