Customer Reviews for S&S Bait & Tackle
(Distribuidor de U-Haul del vecindario)

516 comentarios

1203 W Fairgrounds Rd   Artesia, NM 88210

(575) 308-0610

Horarios de la ubicación

  • Lun. - dom.: 7 a. m. - 7 p. m.

Servicios en esta ubicación:

Contáctanos

(575) 308-0610

1203 W Fairgrounds Rd
Artesia, NM 88210

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - dom.: 7 a. m. - 7 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Excellent customer service, would definitely recommend to others.

Cody A. 
Clasificación:
5.0

This was honestly the only good uhaul experience I've ever had.

davis G. 
Clasificación:
5.0

No real improvements needed. Equipment is well-maintained and staff is friendly and professional. The only thing I can recommend is this location needs to have pickup trucks available and it would be perfect.

JAMES H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Randy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert J. 
Clasificación:
3.0

Your on line tools didn't work. Your rep had to call and hold on the telephone for a lengthy time.

Shelly H. 
Clasificación:
5.0

Work on your truck it felt like it was falling apart

jimmy E. 
Clasificación:
3.0

Return people were very very helpful.

Michael P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jose A. 
Clasificación:
5.0

El cliente no dejó un comentario.

debbi M. 
Clasificación:
1.0

I rented a 5x9 trailer for 3 days and returned it as I should on the evening of the 3rd day, the gal that works there said I will email you a receipt I said thank you and went home. Next day I get an email from Uhaul saying I didn't complete my contract because I didn't return the trailer. I called the gal there and he says well you just returned the trailer yesterday (Monday) (I returned it on Sunday) I was like Sir, I returned it on Sunday I have the call here I made to you on Sunday at 6:41 pm to let you know we were outside with the trailer, he was like weren't you the one stuck in Albuquerque? Obviously we were not so I don't know if this gal is having memory problems or is really good at faking it now I have a charge for a late return!! Won't be using this place ever again.

Amarely C. 
Clasificación:
3.0

Though these people were friendly, they did not have a functional computer system so the whole transaction was done on a cellphone and no print out of this service was available. Also we were not told to return the unit to a specific location, so we ended up running around to drop it off.

Tom H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Monica R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Matthew H. 
Clasificación:
5.0

No improvements needed. Fast, respectful service and the equipment is exactly as advertised. The staff takes pride in making sure everything is right for the customer.

JAMES H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jenny S. 
Clasificación:
5.0

The location is also the site of a Bait and Tackle shop so the property is rural and has lots of other vehicles and equipment. I wouldn't call it ‘clean and inviting' but it IS convenient and the only UHaul rental/return location for 30 miles. The staff is very friendly and helpful!

Juliana J. 
Clasificación:
2.0

It's bait and tackle shop in Artesia New Mexico. I didn't expect much.

STEVEN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH R. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHAD F. 
Clasificación:
5.0

Not much. The gentleman was very helpful and polite. I will use this place again.

Jack S. 
Clasificación:
5.0

The staff were friendly and helpful.

Ashlie R. 
Clasificación:
5.0

Continue maintaining this high trend.

Inam H. 
Clasificación:
5.0

Awesome attention in Artesia, New México

Dave S. 
Clasificación:
5.0

Excellent service as always at this location.

CHAD F. 
Clasificación:
4.0

El cliente no dejó un comentario.

STEPHEN R. 
Clasificación:
5.0

The location itself is on the outskirts of a smaller town. It's not paved or fancy, but Devon was very helpful and personable. He was professional when I called and in person.

JOHN P. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT K. 
Clasificación:
5.0

they push there self to take care of everyone even if it not the place that rent to yr custmer the owner should send them something say thankyou

kevin S. 
Clasificación:
5.0

Outstanding customer service!!

DAVID S. 
Clasificación:
5.0

Very nice people

JOSHUA O. 
Clasificación:
3.0

Takes a little while, computer or internet is slow. But worth the wait.

Robert G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martin G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAVIER R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dustin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martin W. 
Clasificación:
5.0

Very friendly and helpful.

WILLIAM F. 
Clasificación:
5.0

Rentals clean, in good dependable shape and service. Location easily accessed, equipment grouped and positioned for easy pickup, equipment rental check out is fast and easy. 5 Stars

Marvin W. 
Clasificación:
5.0

Very nice people

Skyler C. 
Clasificación:
5.0

Great customer service!

DAVID S. 
Clasificación:
4.0

A bit confusing on the return process. The website said the store was closed, so I began working on-line. Fortunately, there was someone e working, so I didn't have to do the on-line process.

Douglas R. 
Clasificación:
1.0

I didn't rent this uhaul stop sending me messages about this!!!

Kevin W. 
Clasificación:
4.0

the building was back off the street hard to see. It was out of the ordinary to see ducks and chickens out, but they made the place seem quite comfortable to be at. Gentleman who helped, i think his name was Bud, was very courteous and very helpful. fun to be around

NORMA W. 
Clasificación:
5.0

Nothing . It all went very smoothly.

thomas F. 
Clasificación:
5.0

Excellent customer service! Can get ice for 99cents a bag here also!

VANESSA H. 
Clasificación:
4.0

El cliente no dejó un comentario.

David C. 
Clasificación:
2.0

El cliente no dejó un comentario.

MICHAEL V. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANCISCO M. 
Clasificación:
5.0

I've used S&S Bait & Tackle twice now, and every time they're extremely friendly and easy to get along with. I don't recall the gentleman's name, but he is very helpful each time and makes for a great experience. Would recommend using this location to others.

AARON TAYLOR K. 
Clasificación:
5.0

Proceed with the good customer service they give, alone with keeping the rental equipment in good condition, ready for service. Best in SENM.

Marvin W. 
Clasificación:
5.0

Best uhaul location and customer service to date!

Jessica K. 
Clasificación:
5.0

Awesome service by Kevin at S&S! I moved to Artesia in a Uhaul 4 years ago, and have done 2 in town rentals since. Always, always, ALWAYS terrific customer service!

Sarah M. 
Clasificación:
5.0

Good customer service.

MARVIN W. 
Clasificación:
5.0

Very good location with selection of services and equipment. Owner goes above and beyond to satisfy the customer.

MICHAEL D S. 
Clasificación:
4.0

El cliente no dejó un comentario.

John H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMUEL J A. 
Clasificación:
3.0

Auto transport had a blowout on I40 at 330 am. Dash warning lights for brake system kept coming on. Not their fault I understand. My original contract was modified and I was charged for trailer insurancethat I did not request. I will use this location again they have been there a long time and provide good service.

ERNIE D. 
Clasificación:
2.0

El cliente no dejó un comentario.

DAVID W. 
Clasificación:
4.0

El cliente no dejó un comentario.

James F. 
Clasificación:
5.0

Was very helpful & all equipment was ready to pick up

John B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIRA V. 
Clasificación:
5.0

Above ans beyond helpful!

SARAH T. 
Clasificación:
3.0

No clear store front or place to find personnel/staff. However, once I found him process was smooth.

Mark N. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAWRENCE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cooper H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ken F. 
Clasificación:
5.0

El cliente no dejó un comentario.

DARRELL J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathleen N. 
Clasificación:
3.0

El cliente no dejó un comentario.

JOHN M. 
Clasificación:
3.0

it was basically a junk yard and very little signage. I had to call to get help. It all went fine just a little worried when I pulled in

DARIN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

GLORIA GUDA D. 
Clasificación:
5.0

These guys do it right. Instead of screwing people over they help you out. They go above and beyond.

PAUL L. 
Clasificación:
4.0

El cliente no dejó un comentario.

RHIANNON C. 
Clasificación:
5.0

great people always willing to help

RAMON P. 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGE T. 
Clasificación:
2.0

I really think the location at artesia could have been at a better location.

JOHN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robby O. 
Clasificación:
5.0

El cliente no dejó un comentario.

candace R. 
Clasificación:
5.0

Nothing. Great place and people.

George B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUSTIN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chih L. 
Clasificación:
3.0

El cliente no dejó un comentario.

JULIE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARNULFO I V. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM C R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marshall B. 
Clasificación:
5.0

Great as is. The employees were helpful and they answered any questions I had. They are respectful and professional. I will go here if I ever need to rent a truck again

Jessyca H. 
Clasificación:
5.0

Perfect!

RICKEY JOE L. 
Clasificación:
2.0

Maintain a cleaner environment and truck. Trucks doors did not shut correctly. It was also dirty.

Abigail R. 
Clasificación:
1.0

This location was VERY hard to find particularly at night. No lighting, and way out in the boonies. Unless you are on top of this location you wouldn't have found it, lucky I had a GPS system. I couldn't get my contract as their printer was not working. The dispatcher was friendly enough, but he had a LARGE dog walking around that started barking and coming at me which scared the crap out of me. Wouldn't want to go there again neither in the day or night. I had a VERY HARD TIME finding this places' phone number to get an idea as to when the truck would be available. your 800 number staff are very STUPID PEOPLE, AND HAVE NO IDEA WHAT THEY ARE DOING NOR THEY SEEMED AS THEY GAVE A DAMN ABOUT THE INFORMATION THEY WERE GIVING ME. They kept giving me a phone number that would lead me to the original 800 number, and it took me over an hour of FRUSTRATION, bordering ANGER by the time someone there gave me the correct number to that particular location. AND of course I had to travel almost 30 miles ONE WAY north of where I lived to pick up this truck which had less than a quarter tank of fuel to be greeted by a man that didn't appear that he had showered, or shaved in a month.. I WILL NEVER RECOMMEND, LET ALONE USE THIS COMPANY AGAIN. I was always under the impression that your representative inspected the truck with the new renter, but this DID NOT HAPPEN, so I had better not be held responsible for the broken passenger rear view mirror or missing thing where there was a hole where something fell or taken out. Of course, DON'T get me started on the OUTRAGIOUS fees that you are charging. I understand these locations are subcontractors of your company, but you really should be more selective as to where and to whom you choose to represent your company.

roberto L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kirk B. 
Clasificación:
2.0

I was over charged by over $109 and I have not been able to get them to get them to give me my money back! So disappointed.

Paula S. 
Clasificación:
5.0

Nothing, you guys were excellent

Eduardo R. 
Clasificación:
3.0

Personnel at pickup were very friendly and helpful.

Amy P. 
Clasificación:
5.0

My ride was late so the managers wife gave me a ride I'm so thankful because its freezing

MELANIE V. 
Clasificación:
4.0

El cliente no dejó un comentario.

DOUGLAS E. 
Clasificación:
4.0

El cliente no dejó un comentario.

greg M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSE A A. 
No se han enviado comentarios para esta ubicación.

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