Comentarios de los clientes para S&J Farm & Feed

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de S&J Farm & Feed

Clasificación general:

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Vonda B.
Clasificación:

Customer service was excellent. I had to rent last minute and the staff at S and J went above and beyond to take care of me and provided an excellent experience.

Claude G.
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El cliente no dejó un comentario.

JOFFRY C.
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El cliente no dejó un comentario.

GARY S.
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Store needs additional help

SAMMIE G.
Clasificación:

El cliente no dejó un comentario.

Cheryl S.
Clasificación:

El cliente no dejó un comentario.

Denise C.
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El cliente no dejó un comentario.

Wylie B.
Clasificación:

El cliente no dejó un comentario.

Jessie B.
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Truck was dirty and roadside assistance very unreilable. i got the truck with an empty tank, i returned the truck with more fuel and was still charged 19.50. I want my refund

Steve C.
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El cliente no dejó un comentario.

brenda B.
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El cliente no dejó un comentario.

Stacy C.
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El cliente no dejó un comentario.

Victoria B.
Clasificación:

Takes some time to pick up and return when using the smart phone app. but overall easy process.

Karshena R.
Clasificación:

El cliente no dejó un comentario.

Tonya S.
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El cliente no dejó un comentario.

Brent K.
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El cliente no dejó un comentario.

Herbert B.
Clasificación:

Have location open that are closer to save time. I believe that time is very important to the customer.

LATISE H.
Clasificación:

My experience was horrible!!! the worker didn't properly hook the trailer to my truck. it came off on the highway, I almost had a accident!!! U-Haul didn't care about my safety at all!! I was on the side of the highway for 3hours thanks to that worker!!! Worst experience ever with U-Haul WILL NOT RENT AGAIN!!!! And the manager from that store still hasn't returned my phone call!!! Thanks for almost causing me my life!!!

Joseph R.
Clasificación:

El cliente no dejó un comentario.

Cat M.
Clasificación:

I am not happy that I paid in advance for my services and once I was on the road with a loaded truck, I realize the air conditioner doesn't work and that I would be driving in the rain with no windshield wipers. Clearly, the facility did not perform and inspection on this truck prior to renting th truck to me! I am furious and I will never rent from this company again!

Joshua M.
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El cliente no dejó un comentario.

Harold G.
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Representatives worked quickly, efficiently, and were friendly.

Jamie L.
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El cliente no dejó un comentario.

amy W.
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We will never rent a u haul again. Our truck was in the shop. So the girl told us we could add days as we go. She quoted us 20 dollars for first day plus milage and then 12$ a day plus milage for any extra days after. Then we go to pay and they charge us 800 dollars. We could have bought a truck for that. Never again will we use s and j feed and seed or uhaul. The girl lied and said she never said that even tho my wife and I both heard her say it. Never again

Charita W.
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El cliente no dejó un comentario.

Alison M.
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Received trailer with no pull down strap and one of the tires was almost bald. Called and told to call roadside assistance if concerned. Paid for furniture pads and did not receive them.

Jo T.
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Online automated return required too many steps. Actually didn't know it was to be completed IN the truck. Too much trouble.

Denise F.
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The computer was broken, the girl checking me out was doing her best but truck hadn't been checked in and another clerk behind counter and manager were rude, actually told me I could go somewhere else if unhappy with how check out was taking so long.. Took almost 1/2 hour to get truck. And location didn't open until 10. Never again

Tiffany J.
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El cliente no dejó un comentario.

Christy M.
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El cliente no dejó un comentario.

Lesley G.
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El cliente no dejó un comentario.

Shanique G.
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El cliente no dejó un comentario.

GREG H.
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El cliente no dejó un comentario.

Karen C.
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I tried to return my rental using the Uhaul app. The 0 (zero) did not work and I was not able to enter the mileage and complete my transaction. I had to make a follow-up phone call to UHaul to close out the transaction.

Rita R.
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Staff is amazing, friendly, and caring!

Justin W.
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Clerk did not review contract with us so that we could have caught the mistake. This location needs more training.

JACQUELINE M.
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Inform customers before hand that it's 0.99/mile even in town.

Beatrice E.
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El cliente no dejó un comentario.

Joyce F.
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I had a great experience.

Martha P.
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El cliente no dejó un comentario.

gayle L.
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All Good!

George P.
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Service was quick and had me ready quickly so I could get on the road.

Patricia H.
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El cliente no dejó un comentario.

mary K.
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Nice people, Cool store too!

susian D.
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The lady there was so sweet and told us everything about the new way of doing the trucks. She also wished us happy travels.

Matthew D.
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El cliente no dejó un comentario.

Amber E.
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Friendlier customer service.

Theodore B.
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It's not imperative, but it would be helpful if the gas tank were full when picked up! It makes it easier to replace prior to return.

Jon E.
Clasificación:

fully inspect vehicles before renting to customer. this location rented me a 26' truck with vent missing from top of gas tank. Agent told me "check engine light is on but my guy checked it and said it's ok". after i filled the truck with gas it started pouring out the hole in top of the tank. this forced me to do a transload to another truck costing me a 24 hour delay. Also the location did not provide me with the furniture dolly or moving pads that i had reserved 2 months prior online.

Heather D.
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El cliente no dejó un comentario.

Richard M.
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The location itself was fine. The fact that this location isn't the city we asked for the truck to be in was not. We also were not contacted about this so it put us in a terrible position trying to move and find a van. It basically ruined my day (I graduated from college that day) so needless to say I have a terrible view of U-haul. The location though should not be blamed for this.

tyrone B.
Clasificación:

Everything went well. Continue giving good service.

Alicia D.
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Gas gauge was below what paperwork said. Rental paperwork specified it had a full tank when I left with it, but it was actually 7/8's of a tank. However, I did fill tank up before returning it figuring I would eat the extra money in gas to avoid a fee for not returning it full. Therefore it cost me $7 in gas ($2.35/gallon) to drive a 10' truck exactly 10 miles. I brought it to the attendant's attention the next morning, but she didn't seem to care at all and had an “oh well” kind of attitude about. Not very good customer service. Not to mention that I reserved a dozen moving blankets online, and they didn't have them. I doubt I use this location again. Even though it IS closest to my neighborhood, the aloof attitude of the attendant was unappealing.

Tanya P.
Clasificación:

Friendly service. Recommended location.

JONATHAN L.
Clasificación:

Excellent

Jerry S.
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El cliente no dejó un comentario.

HOLLY M.
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El cliente no dejó un comentario.

douglas A.
Clasificación:

Great customer service....great equipment.... just about all you could ask for, for a trailer rental...

FRANCISCO D.
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Very friendly and attentive staff.

Stephanie M.
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Once I loaded my vehicle o the car hauler I realized it had a low tire. I had to stop and add air during my trip and was very worried I would have a flat

Suzanne H.
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El cliente no dejó un comentario.

WILLIAM B.
Clasificación:

El cliente no dejó un comentario.

Carlette R.
Clasificación:

El cliente no dejó un comentario.

Carlette R.
Clasificación:

El cliente no dejó un comentario.

Johnee S.
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Their customer service was excellent. Everyone was friendly and very helpful. Even though there are closer U-Haul venders to my home I will drive the extra miles to for their hospitality.

Jerry C.
Clasificación:

El cliente no dejó un comentario.

Roger W.
Clasificación:

El cliente no dejó un comentario.

Jo T.
Clasificación:

El cliente no dejó un comentario.

Catherine C.
Clasificación:

El cliente no dejó un comentario.

Shelli G.
Clasificación:

El cliente no dejó un comentario.

Richard C.
Clasificación:

The regional manager went out of her way to get the equipment that I needed to the location near me at the time I needed it. There were shards of glass and a little trash in the trailer. This really wasn't a issue. I have been using U-Haul for decades and it's always my first choice.

Paul J.
Clasificación:

Just fine

Kerry B.
Clasificación:

Store employee was very helpful. Keep her employed

Cody H.
Clasificación:

El cliente no dejó un comentario.

Kevin T.
Clasificación:

There's nothing to improve, just continue to give the services they give. They were so helpful and understanding. They listen to what I needed, did not rush me, and made sure if there was anything else we needed just to let them. It's hard to find great excellent caring services like S&J Farm & Feed provided. Thanks again for restoring my faith that there's still a company who really cares about their customers.

Jonica H.
Clasificación:

El cliente no dejó un comentario.

Justin L H.
Clasificación:

El cliente no dejó un comentario.

Charles B.
Clasificación:

The truck was not clean. When I returned the truck it took the employee 45 minutes to check it in. 45 minutes, really.

JOHN R.
Clasificación:

I had to wait on hold a long time when I called to see if there was a trailer. When I arrived, I had to wait about 10 minutes for the only employee that could rent a trailer to come downstairs. They were very friendly and knowledgeable. I was the o ly customer there I this retail business.

Robin H.
Clasificación:

Make sure that the person that assists the customer has a better attitude and knows what they are doing.

Benjamin T.
Clasificación:

El cliente no dejó un comentario.

David E.
Clasificación:

Nothing! Keep up the great customer service!!

Carlette R.
Clasificación:

El cliente no dejó un comentario.

Nicholos L.
Clasificación:

El cliente no dejó un comentario.

DAVID D.
Clasificación:

None

Angela M.
Clasificación:

El cliente no dejó un comentario.

John F.
Clasificación:

Everything went great

jerry R.
Clasificación:

El cliente no dejó un comentario.

Candace D.
Clasificación:

El cliente no dejó un comentario.

carolyn E.
Clasificación:

My number is on there if you need something else you call me

ANNA G.
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El cliente no dejó un comentario.

Ethan W.
Clasificación:

The location and personnel were good. The check out website did not work right. Although my paperwork showed i was supposed to drop it off here the computer said I was taking it to the wrong place.

EVERETT G.
Clasificación:

Staff was extremely helpful

SERVICE M.
Clasificación:

El cliente no dejó un comentario.

Kelisia A.
Clasificación:

El cliente no dejó un comentario.

kenneth P.
Clasificación:

El cliente no dejó un comentario.

Douglas A.
Clasificación:

Extremely friendly and helpful! They really went above and beyond to help me out!!! Way to Go my Friends! I will definitely use this location again in the future!

Amy B.
Clasificación:

El cliente no dejó un comentario.

sherry K.
Clasificación:

El cliente no dejó un comentario.

Debby K.
Clasificación:

El cliente no dejó un comentario.

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