Comentarios del cliente para S&B Auto Group LLC

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de S&B Auto Group LLC

Grado total:

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William D. en

Grado:

El cliente no dejó un comentario.

Paul O. en

Grado:

El cliente no dejó un comentario.

Linda H. en

Grado:

Thank you for being quick and reliable. Perfect service!

Mario D. en

Grado:

El cliente no dejó un comentario.

KEVIN S. en

Grado:

The beacon location was very helpful. But the poughkeepsie location was awful. The rather larger woman who I checked in with for my reservation for my cargo van was the worst. She informed me that I had a garden open van. Rather than the cargo van that I had made a reservation for over the phone for my equipment I needed to move. I could not use this type of van as I explained and did not make it for this. She was very rude to say the least to me and called me names and un helpful to rectify the situation. She had the worst customer service attitude I have ever seen. There were 3 other cargo trailers in lot I asked if I could rent one of those and she refused to help me.

George M. en

Grado:

The person that checked me in didn’t have any experience doing this before. Once he finished he couldn’t get me the key because it was in a lock box and he didn’t have the combination. I had to wait 45 minutes before he received it. The ramp on the truck had grease on it causing it to be slippery. The wind shield wipers are frayed, they should have been replaced long ago. Other than these problems, the truck ran well and we moved my furniture. Regards, George Mamouzellos

Louis S. en

Grado:

This has nothing to do with S&B Auto Group LLC. It's the U-Haul company that made me be on the phone with them for four and half hours. U-Hual representative was giving the run around with different locations that wasn't active at the time. It took me two days to get a truck, meanwhile I had family and friends take the day off of work to help me move. This was unacceptable moment for us

Benjamin C. en

Grado:

El cliente no dejó un comentario.

david p. en

Grado:

El cliente no dejó un comentario.

brian h. en

Grado:

Location was a little cluttered with cars...had a little difficulty dropping off trailer

Piers F. en

Grado:

It is what it is - an auto repair store

Joe C. en

Grado:

El cliente no dejó un comentario.

Raymond H. en

Grado:

El cliente no dejó un comentario.

hilda l. en

Grado:

El cliente no dejó un comentario.

Jeffrey D. en

Grado:

El cliente no dejó un comentario.

Jennifer M. en

Grado:

The garage was closed. I did the drop off on the app. Dropped the keys in the box. Was super easy and convenient.

Marc I. en

Grado:

Location did not have system access to U-Haul backend which was down - this caused complications for me today.

WILLENE S. en

Grado:

keep up the good work will use again,!!!

EMMANUEL T. en

Grado:

El cliente no dejó un comentario.

Heidi B. en

Grado:

The place was dirty and reeked of smoke. The gentleman was very nice though. HOWEVER,Uhaul needs to get with the times and install ezpass' in all of the vehicles. I did not know that you had to set up a separate account for a 10' Uhaul truck (4 wheel/2 axle). This should be in all trucks and auto billed to the customer.

James C. en

Grado:

The store was closed, and the three key drop boxes they had next to their front door were ALL busted and broken. It was pouring out and I spent a good ten minutes trying to tamper with the box to get it to lock. Thankfully I heard a noise in the garage and someone was inside. I gave the key to him and left, but according to my email, the truck didn’t get checked back in until the following day, more than 24 hours later. Hopefully I do not get charged for this. Tell this company to fix their key drop boxes!

JASON D. en

Grado:

The gas wasn't filled

jacob r. en

Grado:

Great experience. Now I know where to go when I need a truck

Erin F. en

Grado:

El cliente no dejó un comentario.

Matthew B. en

Grado:

I have been charged for an extra day, I had the truck returned well before my 1 o’clock return time.

Fabrice S. en

Grado:

El cliente no dejó un comentario.

James G. en

Grado:

El cliente no dejó un comentario.

Matthew B. en

Grado:

Simple and easy drop off process no headache.

Larry E. en

Grado:

El cliente no dejó un comentario.

Kelly G. en

Grado:

Everything was great.

jaden H. en

Grado:

this place is closed before the posted time

Timothy L. en

Grado:

El cliente no dejó un comentario.

Tom G. en

Grado:

Make the office presentable. Get a printer that works. Otherwise the gentlemen was very helpful.

stanlaw y. en

Grado:

There was no one there in early afternoon Friday

Melissa C. en

Grado:

El cliente no dejó un comentario.

John a. en

Grado:

I would never recommend UHAUL TO ANYONE

dennis t. en

Grado:

This was the first truck rental where I had not one problem. The dude Will was as accommodating as possible. When I picked up the truck (one day earlier than planned) to the time I returned the truck, I spent less than 7 minutes in the office. The truck ran superbly and surprisingly it used much much less gas than I anticipated. Overall, a great experience with superior service and great equipment.

Keith G. en

Grado:

El cliente no dejó un comentario.

Janet Y. en

Grado:

El cliente no dejó un comentario.

Irma A. en

Grado:

El cliente no dejó un comentario.

Patrick L. en

Grado:

El cliente no dejó un comentario.

alma s. en

Grado:

El cliente no dejó un comentario.

Mary C. en

Grado:

Like many auto repair kind of looked a little messy. But service was very good

JOHN V. en

Grado:

El cliente no dejó un comentario.

Roellen B. en

Grado:

El cliente no dejó un comentario.

Lesly D. en

Grado:

There was no one there and it was not clearly marked as a drop off site. It added time to drop off as we had to call Uhaul to confirm and waited about 20 minutes on hold. Having said that, we love the easy drop-off, close to our house.

Wayne H. en

Grado:

I was never told that the unit had to be returned by a certain time. I returned it at 3:30 as opposed to 2:00 and was charged a fee. Not sure where the 2:00 time came from as I picked the unit up after 3:00

Ricardo M. en

Grado:

Very knowledgeable & helpful...

Sarah B. en

Grado:

Don't chnage my pickup location to be 50 miles out of the way. I reserved a 10 foot in Hyde PArk, but had to go to Beacon to get my truck, a 15 footer.

Ian K. en

Grado:

El cliente no dejó un comentario.

JANIRA Q. en

Grado:

Our experience was good, truck was ready for our arrIval at the scheduled time and we were in and out in a short amount of time. Glad we have a local option in town. Would definetly rent from here again...thanks!

Francis H. en

Grado:

I was supposed to pick up my truck in New Windsor, NY. My reservation was confirmed by UHAUL. A few days later, I received a call from UHAUL telling me that I must pick it up in across the river. This easily added 40 miles to my trip. I was told I’d receive a $50 credit for the inconvenience and to off set the added mileage. I did not. I was billed for the full amount and will never rent a Uhaul again.

Irma A. en

Grado:

El cliente no dejó un comentario.

wayne k. en

Grado:

El cliente no dejó un comentario.

Annette P. en

Grado:

El cliente no dejó un comentario.

GARY T. en

Grado:

not a thing :)

Joseph B. en

Grado:

The person working at the place was very friendly and helpful.

Laura K. en

Grado:

El cliente no dejó un comentario.

priscilla w. en

Grado:

I had to drive an hour away to get a truck, there should be more trucks stocked in the 10 other locations that are much closer to me.

Chris S. en

Grado:

Dropped off trailer during off hours. Never met any personnel or saw the inside of a building.

SHEILA S. en

Grado:

El cliente no dejó un comentario.

Brian C. S. en

Grado:

El cliente no dejó un comentario.

Lorilynn F. en

Grado:

Though I’ve picked up from here a few times recently, this last time the van smelled of cigarettes and there was dog hair all over

Simon T. en

Grado:

El cliente no dejó un comentario.

Karri D. en

Grado:

There were no people.

Donna T. en

Grado:

El cliente no dejó un comentario.

Tom D. en

Grado:

have the truck at the location I ordered it from. Second time I had to drive cross down or further to pick up the truck.

karla m. en

Grado:

Fast, easy rental

joseph p. en

Grado:

El cliente no dejó un comentario.

MARILYN H. en

Grado:

El cliente no dejó un comentario.

Andreas S. en

Grado:

Was not clear where to park the trailer. Drop off box was on a chair instead of screwed to the wall. Eas hard to find the loaction at night. Luckily there was a Uhaul-advertisement sign.