Customer Reviews for S&S Sales and Service
(U-Haul Neighborhood Dealer)

38 reviews

229 W Lincoln Ave   Lincoln, KS 67455

(785) 524-2028

Office Hours

  • Mon-Fri: 8:30 am–5:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(785) 524-2028

229 W Lincoln Ave
Lincoln, KS 67455

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am–5:30 pm
  • Sat-Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Brooke Williams 
Rating:
5.0

Customer did not leave a comment.

ALAN FINCH 
Rating:
5.0

Customer did not leave a comment.

Eva Grauer 
Rating:
5.0

Customer did not leave a comment.

Ed Niesluchowski 
Rating:
5.0

The lady that facilitated the u-haul has an excellent personality, was very informative and helpful in making sure we had what we needed. It was a very positive experience.

Patricia Nelson 
Rating:
5.0

Customer did not leave a comment.

Charles Ring 
Rating:
5.0

Customer did not leave a comment.

Alan Aufdemberge 
Rating:
5.0

Online line service was a bad choice.

Kent Clark 
Rating:
5.0

Customer did not leave a comment.

Dennis Davidson 
Rating:
3.0

Customer did not leave a comment.

Cole Stephenson 
Rating:
5.0

Very Fast and friendly service! Lu

Luis Barthlemy 
Rating:
4.0

Customer did not leave a comment.

James Corrigan 
Rating:
4.0

They were very helpful. The Uhaul website was not. The website said we would have to go 50+ miles to get a truck or trailer when we were in the same town that had both. S and S was able to rent us a truck and trailer on two separate dates that the website said we’re unavailable. They saved us a lot of money and time. We didn’t have to drive an empty rental 100+ miles.

Shari Pittenger 
Rating:
5.0

Customer did not leave a comment.

Alicia Potter 
Rating:
5.0

Customer did not leave a comment.

Vally Jo Robinson-McDonald 
Rating:
4.0

Customer did not leave a comment.

Shari Pittenger 
Rating:
5.0

Jared Spear, who owns the shop that doubles as a U-Haul Rental Center, wasn't on site when I picked up the trailer. His assistant, Lisa, was superb and helped me hook up the trailer. She had some concerns about the tightness of the hitch, however. Later that evening, Jared called me and made arrangements to personally come to my house and double-check and inspect the hitch-ball connection. What exemplary customer care and concern!! I traveled from KS to CA without an issue! Thank you Jared and Lisa!!!

MARK EDWARDS 
Rating:
5.0

Customer did not leave a comment.

Brian Hill 
Rating:
5.0

Customer did not leave a comment.

Jesse Knight 
Rating:
5.0

Customer did not leave a comment.

CINDY DOTTERER 
Rating:
5.0

Customer did not leave a comment.

Jeremy Abell 
Rating:
5.0

Customer did not leave a comment.

Joseph Gerstmann 
Rating:
5.0

Customer did not leave a comment.

Mike Johnson 
Rating:
5.0

Customer did not leave a comment.

Brian Plant 
Rating:
5.0

Customer did not leave a comment.

Ben Avis 
Rating:
5.0

Customer did not leave a comment.

DONALD YOHON 
Rating:
5.0

Service, rental, and support picking up trailer was excellent.

Bradley Troxell 
Rating:
3.0

Customer did not leave a comment.

MELYNDA GERMANN 
Rating:
5.0

My dog started the trip on the floorboard on the passenger side. At the first refueling stop three hours later he was overheated. At the emergency vet, the tried to save him, but he died anyway. I thought it was because of the hot day, but I had the air conditioning on all the way, and the stop was for only 10 minutes. It wasn't until several hours later when I took my shoes off for a while, and I discovered that the floorboards of the truck were flaming hot. I believe the heat from the truck killed my dog. Please warn other pet owners not to put their pets on the floorboards of the truck for long rides.

DAVID Bolz 
Rating:
5.0

Customer did not leave a comment.

BRIAN PRUITT 
Rating:
5.0

Customer did not leave a comment.

Rita Rice 
Rating:
2.0

The U Haul rep was not friendly rather somewhat rude and threatening. She kept warning me of the consequences for any violations. The equipment I had to find on my own and found it shoved back in a corner . I had second thoughts about not going thru with the rental. 2 days later I returned the unit long before the time allowed and she charged me double. Very rude, non professional and most likely a scammer. She pockets the difference is what I strongly suspect of the regular and double charge. I have used U haul for many many years and still will but never at that location. That place is a financial trap run by a person with a terrible attitude.

Jim Janssen 
Rating:
2.0

Should not have been at this location to start with! UHaul made us go 45 miles out of the way to get a truck. What is the point of a reservation a week ahead of time if they won't have the equipment in the place where you reserve it?! Ruined our whole schedule to find out less than 24 hours from the trip that we had to go that far and take an extra couple hours instead of getting the truck that was listed as available right on our way on the website when we reserved one! "Reservation" meant nothing! As for the location itself: Truck wasn't clean in the cab. Grass, pet food bits on the floor. Had to find the office, across the street from the equipment. Asked twice for them to take my son's driver's license so he could be added as an additional driver. She said she checked with someone and there was no need to formally add him. I said, so my other son who isn't here with me could also drive it? She said yes. That can't be right! Pretty sure they should've done some kind of paperwork for that. She mentioned they had just started doing UHaul there. Seems like they need a little more training.

Betty Mick 
Rating:
5.0

Customer did not leave a comment.

Angela Corpstein 
Rating:
4.0

Customer did not leave a comment.

Tracy Frederking 
Rating:
4.0

Customer did not leave a comment.

Marilyn Jensen 
Rating:
3.0

Customer did not leave a comment.

David MacMahon 
Rating:
5.0

Customer did not leave a comment.

Kari Maul 
No reviews have been submitted for this location.

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