Kevin has been doing business with rentals for several years now. He is very helpful and knowledgeable about the rental equipment. I would recommend him to anyone looking to rent a u-haul.
Jesus V
Customer Reviews for S&S Bait & Tackle
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Young man I dealt with was exceptional! Friendly and professional! Thanks to him!
NORMAN SNot much at all, I have used this location before and it is one of my favorite places to go for my u-haul needs.
JAMES HOffer contracts to gentleman such as the owner S&S Bait and Tackle. He is super friendly, helpful, and kind.
Oscar ZKevin was very helpful and friendly. Smooth transaction. Really like his hours
Michael HKevin does everything necessary to make sure you have safe reliable equipment. He goes above and beyond to help customers
Steve HGood experience in renting the trailer. No issues at all. Kevin was very helpful and informative. Hat’s off to Kevin!
Jaime STruck had not been cleaned He had to get from another dealer out of Texas so I think it was Texas dealer not Artesia NM dealer who had not cleaned it
Johnny BWay to expensive for what I got and how long used also you might want to tell someone the “ “Check engine lite” was on the last 100 miles!
steven rThere is nothing they fix everything is good the attention is good the equipment is clean excellent treatment!..
arlen lEverything was great 👍
Michael MThe UHaul return agent was timely and helpful disconnecting trailer, and was timely getting the trailer disconnected. The UHaul man was courtesy and help.
Marvin WOutstanding service.
LUIS VKevin was great. Had everything ready
Paul NVery helpful. Answered the phone promptly and helped me drop off trailer that I was towing with a large motorhome.
Patrick MGot my milage and price all wrong. Will nvr rent from here again.
Chasity CThe store was closed when I got there ( three hours before posted closing. I had to park outside fenced area due to lack of room for trucks to park on lot.
Victor MKeep doing what your doing
Albert CVery friendly and helpful. Will be using this location for all my rentals
corey tFirst problem is the trailer's lights didn't work. Insisted the problem was a fuse on the truck. Started going all over looking for fuse boxes. Tried another trailer, worked fine.. So that wasted a lot of our time. Second problem is the pads that I ordered were filthy. Dirty, bird poop and cat pee on them.
Curtis WKevin was so helpful and kind.
Angela BKevin was so nice and helpful!! He’s a great person.
Angela BGreat guys!
Oscar RThe guys here were very helpful and kind!
Oscar RVery good on this end, but location drop off was messy and junky, but friendly and courteous personnel.
George GI was helped right away.
Jose CFriendly and very helpful
William MThe haul representative was very knowledgeable and very personable. Will be renting from his location from now on.
Vincente AU-HAUL worked great for us on a move from NM to CO. Could not have asked for better service on either end, Would recommend it to anyone,
David MI had an excellent experience with this location. Kevin was very helpful. Thank you so much!
Kevin SGentleman waas very friendly, and was quick to help out!
Cassandra CNow we’re talking about good customer service. What an awesome place. Great guy. I will use S & S for everything I can.
KENNETH MVery good service. Ready as promised. Would definitely use again.
terry mcontinue to provide great service from this providing location
Sal SKevin Clemets is a SUPER nice person, he was very helpful and made sure everything was working properly.
Steve CSuper friendly people let us return and leave our vehicle late at night
Concepcion MIf you need a Uhaul, this is the place to go! 👍🏽
RAQUEL SNo one was there, it was a muddy and flooded dirt lot. I had no direction where to park the trailer and got soaking wet unhooking it.
Colin BUI haul rental in Artesia is unique. The man was very friendly and helpful.
Robert PThis location was good. Could have been great but the entrance isn’t clearly marked. The location wasn’t “opened” when said due to the location serving customers late the night before. The location doesn’t have a nice appearance from the road as it looks like a loggers lot with Uhaul trailers in it. The owner was great and worked hard for us, could use some more products like receivers and balls for trailers.
Ryan EKevin does a good job he try to take care everyone but always mulitasking
Kevin SYard is slightly confusing upon entry, but the employees are very friendly and very helpful. The fuse for one of my truck’s trailer turn signals was blown (I didn’t know it was blown beforehand) and they changed it for me. I didn’t even ask them to do it (I’m a mechanic by trade so it wouldn’t have a big deal for me to change it real quick) and by the time I said I would take care of it real quick, they already had my truck’s fuse box open and were changing it for me, free of charge. Best U-Haul experience I’ve had and I’ve had a lot of them.
Perry RGreat customer service
Arturo BVery friendly and accommodating. Communication was great!
Kenneth GGreat experience overall.
Jacob VThe Attendent was extremely helpful and went over and beyond with assisting me.
Raul CExcellent customer service, would definitely recommend to others.
Cody AThis was honestly the only good uhaul experience I've ever had.
davis gNo real improvements needed. Equipment is well-maintained and staff is friendly and professional. The only thing I can recommend is this location needs to have pickup trucks available and it would be perfect.
JAMES HYour on line tools didn't work. Your rep had to call and hold on the telephone for a lengthy time.
Shelly HWork on your truck it felt like it was falling apart
jimmy eReturn people were very very helpful.
Michael P