Comentarios de los clientes para Sanchez Feed and Seed

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Sanchez Feed and Seed

Clasificación general:

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MARLENA MARIE R.
Clasificación:

Customer service was above and beyond. I can't remember the young lady's name, but she is excellent!

JOSEPH Patrick E.
Clasificación:

polite and well mannered staff. very knowledgeable about vehicle and our needs.

ZACHARY Wayne H.
Clasificación:

Don't schedule an appointment for another customer on the same date and time that I am supposed to return the rental.

RICHARD C.
Clasificación:

El cliente no dejó un comentario.

Monica M.
Clasificación:

El cliente no dejó un comentario.

DAVID S.
Clasificación:

Excellent service clean truck cab and the box truck I would recommend to anyone

MELISSA C.
Clasificación:

When we first arrived it was unclear who would help with receiving the vehicle even though they were open. Because the location is attached to another store facility it is assumed that that facility would help you when in fact they are not affiliated with u-haul, so it's a bit confusing as to where to go to ask for help. Eventually a gentleman from u-haul came and helped us and apologized for the wait.

CHAD J.
Clasificación:

El cliente no dejó un comentario.

SHELLEY H.
Clasificación:

I'm 65 years old, I have never used the after hours app, I drop off the rig and drop the keys. if you look up Roger Hurick with Diamond Casino Rentals you will see that over the last 5 years on average I rent 10 times or more a year. I was double charged because I didn't use the app. I called the Fresno District office that gave me a reps name and he never called me back, must have left over 5 messages on his phone. Very disappointed I got taken advantage of. Will be rethinking where I rent from now. Roger Hurick 559-707-2882 (was going through old emails) still pissed off

Michael Hembra L.
Clasificación:

While my review of the pick-up location was positive, I have limited compliments and a lot of criticism of U-Haul itself as a company. My phone app indicated one location, but their web said TBD. I was told that their local scheduling office would call by the day prior to actual day of pick-up, which means they definitely did not have a truck available when I reserved one. I forced a change to a new location in another nearby city because I saw that truck was in fact available. When I checked the phone app again, U-haul had changed my reservation again, and not just the pick-up location, but also the pick up time. That makes is very difficult to plan help for loading the truck, like a piano mover. When I called U-haul again, they transferred me to the dispatch number and in succession they dropped my call twice, later stating they were having phone issues. While I finally connected again, I stated my concern that the change could not work for me, but I did not specifically ask them to remove information from my then current reservation. Guess what? They weren't finished with me yet! They changed my reservation back to TBD. I called back and demanded that they change my reservation back to what I previously had. It is clear to me now that U-haul relies on luck that a truck will be available in the area for your reservation. I understand when there is a shortage of vehicles in an area, but please don't promise a customer a vehicle and then give us a lame excuse of "$50 refund if a truck is not available on your requested date and location." Their system of dispatching vehicles is full of uncertainties, reliance on luck, and empty promises. Just tell us the truth if you don't have a truck secured!

Roberto G.
Clasificación:

Thank you for being very pretty and for being very kind. the reception I felt as if they were my house a beautiful experience again thank you very much for the humanity of your person ....

EDGARDO Balanay L.
Clasificación:

When the 15 ft. truck was rented, I was not given the option to opt out of the travel insurance by the first person and was informed that the vehicle was to be returned before 2:00 PM. The estimate charge for the vehicle was $66.00 at the time. Upon return of the vehicle, I was charged $80.60 to include mileage and travel insurance by another person. The vehicle was only used for 35 miles and was not able to keep the vehicle for a whole day. I think the charge was not fair.

Nancy Estelle G.
Clasificación:

Girl who helped me book the truck had excellent phone etiquette and was excellent. Helped me in ever way possible and was able to answer all questions that I had. Thank you.

Isabel S.
Clasificación:

El cliente no dejó un comentario.

Stephen C.
Clasificación:

They are always very professional and very efficient.

Larry D.
Clasificación:

El cliente no dejó un comentario.

MARCO Antonio S.
Clasificación:

El cliente no dejó un comentario.

ROBERT Joseph S.
Clasificación:

El cliente no dejó un comentario.

Michael M.
Clasificación:

El cliente no dejó un comentario.

Emiliano C.
Clasificación:

The doleys we rented with out uhaul weren't clean they had spider webs all over.

Stephanie G.
Clasificación:

El cliente no dejó un comentario.

David L.
Clasificación:

El cliente no dejó un comentario.

Barbara Ann A.
Clasificación:

Nothing

Analia Maria F.
Clasificación:

El cliente no dejó un comentario.

THOMAS William J.
Clasificación:

Great people here

Kenny L.
Clasificación:

El cliente no dejó un comentario.

Louis J.
Clasificación:

Sanchez feed has a bad manager or who is very does the paperwork for receiving the uhaul trucks, Mike over charged me 5.00 for cleaning which I cleaned and sent a picture of it being cleaned also 19.00 dollars for fuel how could it be 19 dollars for fuel if I only used half of a quarter tank plus mileage how did Mike get the odometer miles if it was no working told the rep on the phob

JARED L.
Clasificación:

They were great here👌

YESSENIA Belen T.
Clasificación:

El cliente no dejó un comentario.

Melissa C.
Clasificación:

Everything was good

Ceira Mae S.
Clasificación:

El cliente no dejó un comentario.

BRUCE S.
Clasificación:

No bathroom for customer use after driving 1-1/2 hours to get there

DAVID C.
Clasificación:

El cliente no dejó un comentario.

DONALD Ray M.
Clasificación:

Friendly and Fast service!

Jennefer T C.
Clasificación:

El cliente no dejó un comentario.

Charles Nnaemeka U.
Clasificación:

Great

DANIEL G.
Clasificación:

El cliente no dejó un comentario.

Robert Lee H.
Clasificación:

Wonderful, Thank you!

Elvia M.
Clasificación:

Rent a u-haul truck and a tow Dolly. What made me really irritated was that they told me the tow dolly would be ready at noon, the lastet. I called them around noon to ask if it was Ready; they replied oh no we have to call someone to fix a flat on it So at 2-3Pm it will be ready. I waited until 310Pm and went over there and waited there for the guy to still get to the shop and fix the tow dolly. I went in 9am and had to call to verify what was happening with the tow dolly didn't leave with the tow dolly until 520ish so I was there in the store waiting from 310ish to 520ish pm. It was a total lost of time. For Something I made a reservation for at 9 Am to receive it until 520ish. Total waste of my time and road time as well.

Richard E.
Clasificación:

El cliente no dejó un comentario.

Linda Jodell W.
Clasificación:

El cliente no dejó un comentario.

Karl Anthony P.
Clasificación:

El cliente no dejó un comentario.

Kristen L.
Clasificación:

Great customer service

LEON H.
Clasificación:

El cliente no dejó un comentario.

VERONICA G.
Clasificación:

Awesome workers!

GEORGE H.
Clasificación:

I don't know how you could improve the customer service at this location. I have rented from locations in Marina, and 2 locations in Visalia Ca. I found the service and availability of vehicles much better at this location.

Larnell A.
Clasificación:

El cliente no dejó un comentario.

Patrick Allen M.
Clasificación:

Location was fine, what I give a big fat zero on is your online app and your credit card reservation system!!! Couldn't do the online after hours return and took 25 minutes and talking to 2 different people and still couldn't get it to work!!! I gave u-haul another shot but now your credit card authorization system is down and I have to run to my bank to get cash!!!! Wasted another 30 minutes and labor I paid to help load!!! U-Haul needs to get their systems figured out this is worse than dealing with a governmental agency, yes that was an insult!

clarence S.
Clasificación:

El cliente no dejó un comentario.

HERLINDA Maldona T.
Clasificación:

El cliente no dejó un comentario.

Ladonna Kay R.
Clasificación:

Nothing. Service was great and staff friendly and very helpful. If needed I would return to this location

Stephanie Lee P.
Clasificación:

Great customer service and location.

Gregory Raymond C.
Clasificación:

El cliente no dejó un comentario.

Richard L.
Clasificación:

fast and easy to understand contract, truck was in great shape

Aaron Kendal G.
Clasificación:

El cliente no dejó un comentario.

Leslie F.
Clasificación:

The men there were friendly and quick. They also were easy on the eyes.

RAFAEL O.
Clasificación:

N/A

Collette L.
Clasificación:

I will only go to this location

Linda H.
Clasificación:

El cliente no dejó un comentario.

Carl G.
Clasificación:

Great staff friendly and helpful.

Monique H.
Clasificación:

El cliente no dejó un comentario.

Casey J.
Clasificación:

The truck I received had no air conditioning, informed the drop off location, want Uhaul to know as well.

Norman Leroy O.
Clasificación:

El cliente no dejó un comentario.

Sabrina Ann G.
Clasificación:

Very friendly and explains everything needed to know

Ruben R.
Clasificación:

Pave the parking space.

Chad Byron N.
Clasificación:

El cliente no dejó un comentario.

Donnie C.
Clasificación:

Clean truck and friendly service. The cleanest U-Haul rental place in Kings County. Thanks

Matthew C A.
Clasificación:

El cliente no dejó un comentario.

Daniel B.
Clasificación:

El cliente no dejó un comentario.

Daniel R.
Clasificación:

Everything worked out fine.

Douglas S.
Clasificación:

El cliente no dejó un comentario.

Ralph G.
Clasificación:

El cliente no dejó un comentario.

Lucas K.
Clasificación:

El cliente no dejó un comentario.

Christopher A.
Clasificación:

El cliente no dejó un comentario.

Scott J S.
Clasificación:

El cliente no dejó un comentario.

Jeslyn M.
Clasificación:

El cliente no dejó un comentario.

Larry Allen W.
Clasificación:

Continue courteous service.

Carlos Antonio P.
Clasificación:

El cliente no dejó un comentario.

Norman M.
Clasificación:

Change the website. I found it to be deceptive in the extras that were automatically added to the request. Had I not been paying close attention, I would have been charged far more for things that I did not need.

Steven Alan D.
Clasificación:

El cliente no dejó un comentario.

Brandon Lloyd S.
Clasificación:

They authorizated insurance on my credit card that I did not want so they can make more money. If I reserve something online that is what I should get and what I was quoted not something they decide to add because they think that's what we want

Deliah P.
Clasificación:

Very friendly, Quick process, super helpful!

Tishana E.
Clasificación:

Had a problem self returning equipment. Poor telephone signal.

Robert Jerry B.
Clasificación:

Only advice I would give is to have the gas at the exact level you want to have it returned at for me I was instructed to return it at half but the gas was less then half when I received the truck ( it was between the 3/4 line and 1/2 line ) I didn't wanna be charged the 5 dollars a gallon so I ensured it was at half upon completion but I would prefer to not pay for someone else's usage of said vehicle

WILLIE Frank B.
Clasificación:

El cliente no dejó un comentario.

Seth Lee T.
Clasificación:

When getting up to speed it would make a metallic sound.

Patricia C.
Clasificación:

El cliente no dejó un comentario.

Jerry R.
Clasificación:

Clean your trucks better

Larry Allen W.
Clasificación:

El cliente no dejó un comentario.

Mazella S.
Clasificación:

Only issue we discovered was the top portion of the van leaked, no damage was done to our items. I did forget to report it when we returned the vehicle.

MACARIO LUPE D.
Clasificación:

Have all equipment offered available

Thomas V.
Clasificación:

El cliente no dejó un comentario.

Brittany N.
Clasificación:

Equipment / vehicle was great, customer service could use a little work.

Claudia G.
Clasificación:

El cliente no dejó un comentario.

Philip H.
Clasificación:

El cliente no dejó un comentario.

Harold G.
Clasificación:

El cliente no dejó un comentario.

Robert Allen M.
Clasificación:

El cliente no dejó un comentario.

Brian Keith M.
Clasificación:

El cliente no dejó un comentario.

TIMOTHY Andrew A.
Clasificación:

El cliente no dejó un comentario.

Gregory D S.
Clasificación:

Great Service

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