very friendly. would work with them again.LISA M.
Customer Reviews for San Manuel Ace Hardware
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Great people working for your companyDelmont A.
El cliente no dejó un comentario.Shirley G.
El cliente no dejó un comentario.Andreas L.
Everything was greatRobert B.
El cliente no dejó un comentario.Brett L.
El cliente no dejó un comentario.shawna C.
Need a new after hours box.Colleen G.
The assistant manager Rick was great to work, very friendly and helpfulRonald M.
El cliente no dejó un comentario.Shannon J.
Good experience all around.Robert H.
El cliente no dejó un comentario.Alex G.
Your staff was outstanding. They even assisted my wife with a issue she had with a wheel/tire on her personal vehicle! Very impressive.Douglas B.
El cliente no dejó un comentario.Connie E.
El cliente no dejó un comentario.Margarito B.
El cliente no dejó un comentario.Maria Janette V.
El cliente no dejó un comentario.Peter B.
Have more of a variety with trailersOscar G.
I was well taken care of .the staff was friendly and knowledgeable on your equipment.Thanks for being available .Chris C.
Service was very prompt and courteous. Representative was knowledgeable and helpful.Equipment was in good condition, lights were all functioning, tires were in good shape and correctly inflated.Robert S.
They also professional, and took care of me just like familyStephen Z.
Cut thru red tape.Sara C.
El cliente no dejó un comentario.Cindy M.
El cliente no dejó un comentario.James M.
No improvement needed.Suzanne M.
Easy process to drop off truck, good peoplePhil M.
My original drop off point was Catalina, as designated in the contract I signed. That location was about 5 miles away from our end location. Uhaul changed that drop off location the day after I rented the trailer. They changed the drop off location to San Manuel about 30 miles from our end location. Very poor roads, and an extra 30 minutes, one way!!!! the roads were terrible, and the it cost me about an hour extra time, and gasoline. I feel I should be reimbursed for that time and gas!!! Very unhappy with the change.Darell J.
El cliente no dejó un comentario.charles A.
El cliente no dejó un comentario.Timothy C.
El cliente no dejó un comentario.Richard N.
El cliente no dejó un comentario.John A.
El cliente no dejó un comentario.Raul J.
Learn to work the computerPaul D.
El cliente no dejó un comentario.Leonard K.
The guys at ACE Hardware were excellent!Douglas S.
El cliente no dejó un comentario.diana H.
El cliente no dejó un comentario.LAURIE T.
I would not recommend U-Haul to anyone! I will not use your equipment again! I was told I had to drop the equipment off at a different location, problem is the next nearest location is about 40 miles one-way so that means I would have to drive 80 miles for your convenience. Luckily the for me the person at my drop off point agreed to accept the equipment.Brent M.
El cliente no dejó un comentario.BELINDA L.
El cliente no dejó un comentario.Darion A.
El cliente no dejó un comentario.Kenneth D.
El cliente no dejó un comentario.Louia M.
I was told yesterday in order for me to haul 5000lbs of boxed tile I would require the 20 ft truck. I had originally planned for an open trailer but I told the man renting to me, I could not find my hitch. He asked what I was hauling, tile I said and that is when he said "youre going to need a 20 footer". I took his word for it. Today I bring back the truck. Perfect condition as I had to sweep the entire back of truck before I could put my tile. There was a lot of sand and small rock, tape and stray peices of plastic wrap. The small rock was a concern as I did not want scratched or chipped tile. The front of truck I cleaned the driver side cup holder because it was sticky on the bottom. Anyway, back on point. The store clerk said to me that I should have rented a trailer. I was taken aback. I reminded him of yesterday and that I couldn't because I didn't know where I put my hitch. He said the conversation never happened and had I mentioned a misplaced hitch they would have loaned me one. 1) recommended too big of truck needed and I trusted he knew best 2) denied a conversation about a trailer and hitch. I think it would have been substantially less had I been a more informed consumer but I did not believe I would be given something too big for the job.JENNIFER O.
El cliente no dejó un comentario.Julian G.
El cliente no dejó un comentario.julian G.
El cliente no dejó un comentario.kenneth D.
El cliente no dejó un comentario.JIM B.
Have the staff trained properly so they can expedite the customers needs more efficiently. The staff could also use some training in be polite.Rebecca F.
Don't need to change anything it was awesome....Steve Z.
A little slow but overall a very nice place.ROBERT R.
Have all requested equipment (furniture dolly not available)Alli H.
Didn't have the truck I had reserved so I had to move up to a 26 foot truck. I had to attach the auto transport myself as the workers had no idea how to attach a trailer. Then because the truck was so large I could not get the auto transport backed in to where I needed it causing me to have to have the vehicle towed at $400. Upon returning the trailer their computers were down and couldn't refund me my money. Once we started driving to Phoenix the drivers door would not seal and was extremely loud for the entire trip. Also due to the fact I only needed a 15' truck the weight of my belongings wasn't heavy enough to force the suspension to work so the ride was extremely bumpy. I was very dissatisfied with this experience and may use a different company hormy next moveThomas S.
El cliente no dejó un comentario.mark F.
Employee seemed upset that I was returning equipment there even though my contract stated that was my drop off location, said she didnt see it on her "list" made a phone call before checking it in and stated that Uhaul may charge me a "wrong destination charge" even though they were on my contract as the drop off location. Was rude and acted "put out" that she had to accept the returnCHERYL K.
We had to keep jumping the truck to get it started. It probably needs a new battery???? It was very annoying and took us a lot longer to load.ROSETTA A.
El cliente no dejó un comentario.JENNY L.
your pricing is not consistent.I paid more than $30.00 for picking up the trailer out of San Manuel,Az.DAVID R.
El cliente no dejó un comentario.ASHLEY S.
El cliente no dejó un comentario.RICHARD H.
Excellent experience. Very friendly and easy to work with. Highly recommend.VONELLE G.
El cliente no dejó un comentario.Robert K.
El cliente no dejó un comentario.William S.
John was great, no improvement needed.STEVE M.
The inside of the cargo area was extremely wet either from a recent rain or washing. It leaked out the back and had to be drained out in our driveway before loading. Also, when our stuff was loaded and it rained during the drive, a couple of things got wet thought luckily nothing ruined.michele G.
El cliente no dejó un comentario.TOM M.
El cliente no dejó un comentario.YOLANDA K.
El cliente no dejó un comentario.Maryjane P.
better tires but know issuies good serviesBART G.
Everything was great. Ladies were so helpful.JUSTIN G.
El cliente no dejó un comentario.Sandra F.
I would use this location again.Sandra F.
El cliente no dejó un comentario.Jerry B.
El cliente no dejó un comentario.BRIAN S.
El cliente no dejó un comentario.Jerry B.
El cliente no dejó un comentario.Royce H.
El cliente no dejó un comentario.GENEVIEVE L.
El cliente no dejó un comentario.Gerold K.
Great staff and service!Jerry B.
El cliente no dejó un comentario.Sheila B.
This location is a wonderful place to do business, the employees are helpful and friendly.TANYA B.
Quick check-in. Helpful staff. One completed paperwork while another assisted with equipment.MICHAEL H.
El cliente no dejó un comentario.APRIL L.
nothing everything was great!Dot O.
On the uhaul website it showed 59cents per mile when I picked up the uhaul they said its 99 cents per mile is there something I'm not understanding here?PAUL M.
El cliente no dejó un comentario.Janis I.
State at the beginning of the computer application that Ford Explorers are not accepted for trailors. We went all through the out of state info, etc and then at the end the computer info was negative. Kindly put the exempt vehicles at the very beginning of the inquiry as to "what model, etc. vehicle will be towing". A 4X6 trailor was what we needed instead all that was conveniently available was a 17' truck! Big, Big price difference. Not happy about that - -CARRIE C.
1 tank of gas should be included with the price of rental.YVONNE M.
El cliente no dejó un comentario.DAVID Z.
El cliente no dejó un comentario.DEAN M.
El cliente no dejó un comentario.JON G.
El cliente no dejó un comentario.WILLIAM M.
Straight forward and to the point. The trailer was there and I was out of there in noTONY P.
El cliente no dejó un comentario.KENNETH D.
I was very impressed with your service at this location however I also called the catalina location which was shorter in distance and one hundred dollars higher which makes no sense .RON M.
Need to be able to give more accurate quotes before hand. They did good but on your web page it was not easy to get close to what the cost might be.Robert P.
Local facility doesn't use uhaul boxes they've switched to lower cost and lower quality. They also don't offer most of uhaul tape. They could also use the take and leave system that I've heard about.JAMES C.
El cliente no dejó un comentario.RONALD W.
El cliente no dejó un comentario.JIM D.
El cliente no dejó un comentario.LINDA E.