Comentarios de los clientes para San Juan Auto Parts

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de San Juan Auto Parts

Clasificación general:

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mark P.
Clasificación:

Q

Jim P.
Clasificación:

Good team in Friday Harbor

MICHAEL H.
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El cliente no dejó un comentario.

MONICA B.
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El cliente no dejó un comentario.

hawkins P.
Clasificación:

Not a thing!

Charla Shahn M.
Clasificación:

This is for UHAUL company not this location. I reserved the van on the website and was offered the option to use my cell phone rather than go into the store....I chose this option. Luckily I was picking up the van during business hours although that wasn't originally the case. When I arrived and tried to use my cell, I got. notice that there was a problem with the reservation. The guy working then told me that actually that option to use my cell wasn't an option at this location. Had I been planning to pick up the van after hours and then catch a ferry (we live on an island) it would have been a huge problem. Since the website offered this and allowed the reservation for this site, I thought it was an option...perhaps I missed small print. Thanks. Otherwise positive experience.

Scot J.
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Quick and very easy.

Michael G.
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El cliente no dejó un comentario.

Kathy K.
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El cliente no dejó un comentario.

RICHARD M.
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Great service from folks, and very reasonable rate for this trailer on the Island. Thanks for service and help!

Louis G.
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Smooth return

Marlena W.
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El cliente no dejó un comentario.

James J.
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El cliente no dejó un comentario.

WALES CHRISTIAN L.
Clasificación:

Vehicle was not ready for pickup at 8 pm on 8/23/20. I had to come back in the morning. Also I was double billed for my van rental, which I still have to resolve...I was charged once when I picked up the vehicle at 8:15 am on 8/24/20 and again when I dropped the vehicle off at about 6:30 pm on the same day. U-haul blew it badly more than once.

MALINA H.
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El cliente no dejó un comentario.

HAWKINS P P.
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El cliente no dejó un comentario.

james M.
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Charged me $25 cleaning fee for some trash I asked to place in their dumpster....women was rude.

GARY B.
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El cliente no dejó un comentario.

David R.
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El cliente no dejó un comentario.

judy N.
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El cliente no dejó un comentario.

Christopher C.
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https://www.uhaul.com/Orders/OrderDetail.aspx?id=9dc54ddd-f7d1-4756-8583-667da9a5c68b https://www.uhaul.com/Orders/History/ The first website is what I ordered. A 15ft truck. However, the second website is how it showed up at the rental a 10 ft truck. It almost led to not having the truck available that I ordered. It was a glitch in your software.

peggy M.
Clasificación:

Limited options for rentals because of the rural isolated location and they are not a U-Haul dealer. They had one truck available and I need to go see if a friend of mine could drive it for me and they told me if someone else walked in they would give the truck to them instead of me. I literally was gone 15 minutes and promised them I wanted the truck. They don't let you pay ahead of time either to reserve it.

Gregory B.
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El cliente no dejó un comentario.

Daniel T.
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El cliente no dejó un comentario.

Dawn M.
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Last time the owner was great this time owner was not working the guy that helped us was rude did not know how to work the check in system did not listen to us about instructions given to us by corporate at pick up he needs training before he is left to work alone

Glenn G.
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El cliente no dejó un comentario.

Michael A.
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Someone had smoked in the truck, and the cab of the truck wasn't very clean. Other than that, everything was really good.

TANYA C.
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Your online check in and check out works very well.

Lindsey G.
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El cliente no dejó un comentario.

Richard D.
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El cliente no dejó un comentario.

randy L.
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El cliente no dejó un comentario.

hawkins P.
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El cliente no dejó un comentario.

Karl N.
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Just handed me the keys when I picked up the truck, arm rest was broken, window crank was broken door seal was bad the truck leaked fluid, and the sun visor was broken. Also said the truck would get 10 mpg well the best we received was 4 mpg. Also I had to stop and buy a fire extinguisher for the cab... I believe that's a DOT reg.

Cory A.
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Have available the truck that I had arranged to have at the location or at least be contacted to let me know that it was not available for pick up at the location I needed! Piss poor way to treat a human being that is already stressed with moving

john R.
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They were very helpful with my needs, and provided all the service I could have asked for.

russell A.
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The truck was not in good shape the front end floats it needed A front and alignment . But other then that Over all everything and everyone was nice !

Brian M.
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El cliente no dejó un comentario.

James E.
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Excellent experience!

Gregory H.
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We dropped the u-haul at night and returned it via internet and drop box

Harold K.
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El cliente no dejó un comentario.

steven N.
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El cliente no dejó un comentario.

allen C.
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El cliente no dejó un comentario.

Robert C.
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El cliente no dejó un comentario.

Kevin R.
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Friendly & helpful

Mark P.
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El cliente no dejó un comentario.

Steven P.
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El cliente no dejó un comentario.

kevin L.
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They were wonderful and made the end of our cross-country move trouble free.

John D.
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El cliente no dejó un comentario.

Bernard M.
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El cliente no dejó un comentario.

Jonathan P.
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I wish I could remember the name of the young lady that help me but things went wrong she was so encouraging and completely helpful. I hope they hold on to this person for she is worth a lot. I received my final bill and was amazed that they went out of there way to help me on cost. This is a great service in Friday Harbor. If there where ten stars I would give it to them. Thank you.

Jonathan P.
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The Same

Robert S.
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El cliente no dejó un comentario.

hawkins P.
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Not complaining about the dirt, but the truck came in and I grabbed it before they could clean it at all.

Daryl G.
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El cliente no dejó un comentario.

Kenneth F.
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Although we received a confirmation, our 20' truck had been given away. After a lengthy discussion in which owner denied responsibility, we almost had to force him to rent a 10' truck. He then let us have a 12x6' trailer to rent. But, the clincher was, we then needed to buy a different style trailer hitch to the tune of $45 We had already made reservations on the ferry and given up our storage unit. All in all, quite a frustrating and expensive trip. The owner said he only holds reservations for 24 hrs. ( we had reserved the truck on July 6). This was the second time this dealer has given away a truck that we reserved. And...the necessity of buying a different sized hitch fo $44 added to our bad experience

Gary M.
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Customer service was a pleasant experience.

Kevin H.
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Taylor was great and very knowledgeable.

Eric S.
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El cliente no dejó un comentario.

eric G.
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Check-out was 15 minutes because the store clerk was uncertain about several items in the contract. Make the payment process more self-explanatory if possible.

Lisa L.
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El cliente no dejó un comentario.

Joshua B.
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El cliente no dejó un comentario.

clark W.
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Nothing absolutely well done.

Jennifer S.
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They were organized and very helpful. They greeted me right away and took care of my return promptly. I totally recommend them.

Jesse G.
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El cliente no dejó un comentario.

Melanie M.
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El cliente no dejó un comentario.

Knowle H.
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El cliente no dejó un comentario.

John R.
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The staff were great -- welcoming, knowledgeable, and efficient. The truck was as-advertised and did exactly what we intended. Thanks!

Stephen M.
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El cliente no dejó un comentario.

Brad M.
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El cliente no dejó un comentario.

kelly A.
Clasificación:

I reserved via the corp line, I was told they only had 1 cargo van to reserve, more than surprised and frustrated when i arrived to p/u van, there were 7 15' trucks in the lot. Some small town bs story about not having a guaranteed reservation system for upcoming reservation, something about having to call 72 hours in advance instead of a week out, to guarantee there'd be a truck... needless to say, small town didn't play well with corp inventory of vehicles. WHAT can you do to improve? Have an accurate inventory being shared with corp, to give accurate availability of vehicles. Thanks for listening..

Ken C.
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El cliente no dejó un comentario.

Ken C.
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El cliente no dejó un comentario.

Christopher W.
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El cliente no dejó un comentario.

Bruce H.
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Trailer rear steel loading ramp seemed excessively heavy to lift. Reported concern to uhaul. Possible defective counter balance spring.

Stephen W.
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El cliente no dejó un comentario.

sylvia P.
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Be aware that since this is an island there is little room for errors that would have little consequence in the mainland but can have serious consequences when the ride starts in the island.

Stephen B.
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Excellent staff, very helpful. District Manager will visit this location this week and store manager will bring the unsafe tire issue that Elk Grove did not handle to the attention of the Manager.

Jack P.
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El cliente no dejó un comentario.

Alan M.
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El cliente no dejó un comentario.

David C.
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El cliente no dejó un comentario.

rodger F.
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El cliente no dejó un comentario.

Kevin H.
Clasificación:

Taylor was very knowledgeable and friendly.

David H.
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El cliente no dejó un comentario.

neil M.
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El cliente no dejó un comentario.

Cathy H.
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I had excellent service. They went above and beyond for me. In our remote area, an island reachable by ferry service or plane only it is great to have them offer such a variety of UHaul vehicles.

Shaun S.
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El cliente no dejó un comentario.

Randall T.
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Was met by angry man who yelled at me to put the trailer in a parking spot. Turns out he wasn't even affiliated with Uhaul but owned the lot.

Keith G.
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El cliente no dejó un comentario.

david O.
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They through in some pacing blankets free, that came in very handy. Very friendly and helpful. The last owner was a crab. The new owners are really nice.

Beth T.
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El cliente no dejó un comentario.

Stephen W.
Clasificación:

Easy rental experience. Fríendly and efficienct customer service.

Robert S.
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El cliente no dejó un comentario.

sharon L.
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El cliente no dejó un comentario.

Liam K.
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El cliente no dejó un comentario.

Cynthia N.
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El cliente no dejó un comentario.

Bruce C.
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El cliente no dejó un comentario.

Raena P.
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El cliente no dejó un comentario.

Randy T.
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El cliente no dejó un comentario.

Floyd C.
Clasificación:

Friday Harbor u-haul is a horrible agent for your company. Wrong trailer and reservation date and owner could have cared less Had to use a trailer wau too small for project and had to load furmiture in truck bed and tarp it for the rain. I will never use u-haul again especially if this is how your agents attitude is..

Cynthia N.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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