Great experience! Associate was super professional, helpful, and kind.Jennifer A.
Customer Reviews for Sams Mail Call
(Distribuidor de U-Haul del vecindario)
Clovis, CA 93612
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.- vie.: 9 a. m. - 5:30 p. m.
- Sáb.: 9 a. m. - 4:30 p. m.
- Dom.: 8:30 a. m. - 12:30 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The tuck had an issue with the fuel intake, so we were unable to fuel it. Concerned we were going to run out of fuel before making it home, we stopped at a U-Haul dealer and they said they could not help us. We called the the location from which we rented, and they too said they could not help us. We called the roadside assistance number, and finally gave up getting assistance after 15 minutes on hold. We were eventually able to buy a funnel at a truck stop and get just enough fuel in the truck to get home, but it was a stressful ordeal, and U-haul was of no help in dealing with it. My issue is not with Sam's Mail Call as much as it is with U-Haul itself. I can be reached at (559) 593-5324 with questions.DREW M.
El cliente no dejó un comentario.THOMAS S.
El cliente no dejó un comentario.James H.
Entire staff was friendly and efficient. Best location I've been at in awhile.RAYMOND L.
They were so good with me and took care of me from beginning to end. I look forward to working with them from here on out.PA M.
El cliente no dejó un comentario.JUAN H.
El cliente no dejó un comentario.JEFFREY G.
I was very pleased with the customer service. It exceeded my expectations. I only wish I could remember the names of the two gentlemen working that morning. They both were very customer focus. This location is my location of choice. FYI I live closer to others but, it is worth the extra dollars for great service.VALETTE F.
Both people that help me and my boyfriend were so nice and helpful super friendly. We will be comming back againCRYSTAL E.
El cliente no dejó un comentario.TERRENCE T.
Everything went well.AARON E.
This is the second time I've rented from this location, both time from different employees and the service was great and friendly. Will be back.DUANE B.
Service was awful!! The mail room staff did not acknowledge I was there for 35 minutes. Actually never acknowledged me so I left. There were five people in line and he did not say anything to anyone. I also didn't know I would be charged a $20 fee to return the truck before it was due. Awful experience. Too many unknowns and charges. Totally inconvenient and a hassle.Jessica J.
You guys are doing a great job keep it upJAVIER H.
When they tell you... you have to have a 2" ball for the hitch. And you call back because you don't have a rench to fit it and corporate say they have one and they must install them self. GUESS WHAT We spent hours looking for the rench! Wasted half the day. So upset ðŸ˜¡SHIRLEY H.
Fantastic guys here! They were quick and really helpful!TONY H.
Chris, Josh, and Jose were all very helpful. Jose was able to fix my refund due to an understandable error. Overall I had a really great experience and will use this location again for my future move! ¡Gracias!LIANA S.
The truck was not at the location they specified it would be at. They also didn't place a dolly like I requested. I had to call the help line multiple times just to get into the truck and to get them to refund the dolly charge.Brian H.
El cliente no dejó un comentario.MICHAEL S.
The vehicle itself sucked the check engine light came on ten minutes down the road and so did the tire light. Also the prices are stupid high especially with the cost of fuel right now charging over a dollar a mile is just too much. I don't plan on ever using U-Haul again and I've used you guys pretty consistently over the last few years including two cross country movesDAVID T.
Quick and simple. Didn't even know it was there!WHITNEY C.
El cliente no dejó un comentario.THEODORE M.
El cliente no dejó un comentario.CESSAR Y.
Nice friendly customer service I would definitely recommend to friends and familyNORMA R.
El cliente no dejó un comentario.MARCUS J.
El cliente no dejó un comentario.MARISSA L.
El cliente no dejó un comentario.ROY M.
El cliente no dejó un comentario.TINA R.
Personnel were very helpful and pleasant to work with.DENNIS C.
El cliente no dejó un comentario.BRIAN L.
They didn't tell me they would charge me a fee if I didn't do the online return. I turned the keys in before i tried to do the online return, I tried to do it but it wouldn't let me upload the pictures I took before I turned the keys in. So I wasn't able to do the return so they tried to charge me a fee. They didn't communicate properly also I wasn't that late returning the van they were still in the office and one lady walked out while I was there. I shouldn't be charged if their online return don't work like it should.ROSIE N.
El cliente no dejó un comentario.MARY K.
You did awesomeBETTY G.
El cliente no dejó un comentario.MARGUIS V.
El cliente no dejó un comentario.ALFREDO D.
This Uhaul location is hands down the best! The people that work there are amazing. Great customer service!MELINA L.
Excellent serviceKathleen L.
I would not change one thing. The experience with the team at this location was absolutely wonderful.LISA B.
El cliente no dejó un comentario.DENNIS W.
Extraordinario servicio al clienteROGER G.
El cliente no dejó un comentario.MICHAEL N.
I don't have any tips on how to improve because the service was so greatLarren M.
Improve the mobile check in .. the link would not read my location with the allow location turned on .. after several attempts.. I had to return to store next morningLYDIA V.
El cliente no dejó un comentario.MATTHEW S.
El cliente no dejó un comentario.LISA K.
I drove 11 hours with no A/C from fresno, ca to pheonix, AZ. We (my young children) had to not only deal with over 100 degree weather but the smoke from the fires. The worst experience ever!ANGEL V.
El cliente no dejó un comentario.RAFAEL V.
El cliente no dejó un comentario.HENRY R.
Tried to return my truck, but the lock they gave me for the back of the truck wouldnt stay locked.DISHON C.
El cliente no dejó un comentario.PHUC D.
El cliente no dejó un comentario.EDWARD H.
El cliente no dejó un comentario.JOHN G.
El cliente no dejó un comentario.EDWARD M.
Everything was great, customer service, both employees went above and beyond. I was extremely satisfied.VAHAG B.
El cliente no dejó un comentario.Karyn R.
U-Haul was behind the business, but keys were in the front. You have to go around the building to get the keys and walk back around, which is quite a walk considering it's the entire length of half a strip mall.Daniel P.
Fast & easy. Put in reservation, picked up, & return was no sweat! Employees were nice & friendly.NATHAN H.
El cliente no dejó un comentario.Carlo T.
El cliente no dejó un comentario.JUAN C.
El cliente no dejó un comentario.RAVINDER S.
El cliente no dejó un comentario.ALEJANDRO R.
I have rented from Uhaul for several decades now and Sam's is by far my favorite Uhaul location ever!!VIVIAN R.
El cliente no dejó un comentario.ANDRES M.
Great service and fantastic employees ðŸ‘LYNDA M.
El cliente no dejó un comentario.CLAUDIA F.
El cliente no dejó un comentario.Jessica G.
El cliente no dejó un comentario.TASHAWN F.
El cliente no dejó un comentario.MATILDA S.
El cliente no dejó un comentario.BRAVO O.
We always use this locationMICHAEL S.
Professional, friendly staffGARY H.
Keep the same level of customer servicerobert W.
El cliente no dejó un comentario.JENNIFER M.
Great staff!JOHN A.
They were an AWESOME BLESSING!MARYETTA R.
I've rented Uhaul from other places before and by far this place has kept its vehicles very clean. They are also very organized and friendly. I would highly recommend this place to people. Thank you, Sams Mail Call.MAI V.
El cliente no dejó un comentario.TIFFANY R.
These guys are great!Thomas R.
Really friendly people.GREG G.
Very friendly staff. Very helpful.JENNIFER R.
El cliente no dejó un comentario.SERGIO P.
Very good service thank you for your helpAbel A.
Communication. Better customer service. Make sure you remember to put equipment your customer pays for in the truck. And also, if you say you're going to reimburse someone, follow through.Maegan R.
El cliente no dejó un comentario.MICHAEL W.
El cliente no dejó un comentario.ARTHUR D.
Service great all the way aroundSHARON P.
El cliente no dejó un comentario.Mark B.
Employees are very helpful if you have any questions. I was running a bit late for my trailer pick-up time and they called me to make sure I was still picking it up. And I told them my situation and they completely understood. I picked it up and the employee was very helpful.ENRIQUE M.
No one said it was remote access only The phone number asked to enter a code which I searched for in all my paperwork and could not find ! I had to go in the next morning to make sure everything was ok and I complained to the manager and he said it was a corporate phone problem and to take it up w them!CHRISTOPHER A.
El cliente no dejó un comentario.DAVINDER P.
El cliente no dejó un comentario.MARK R.
El cliente no dejó un comentario.CLIFFORD G.
El cliente no dejó un comentario.ARLENE A.
This location does a great job. Friendly staff. Also, there is a large well lit parking lot in a well patrolled area and my car has been safe there while I had my truck rental. Peace of mind for sure.VIVIAN R.
El cliente no dejó un comentario.ROBERT C.
Professional service.JEFFREY H.
El cliente no dejó un comentario.Steven M.