Comentarios de los clientes para Samps LLC

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Samps LLC

Clasificación general:

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andrea R.
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El cliente no dejó un comentario.

Dan D.
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Great place. Fast and had me going fast

John G.
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It was a little difficult returning equipment to this location due to the small parking lot and large amount of equipment already in the parking lot, but I backed in from the road and got the trailer back to where I had picked it up.

Nicole J.
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El cliente no dejó un comentario.

Guodong C.
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El cliente no dejó un comentario.

Andrea R.
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The truck we had seemed to be having transmission problems. Was hard to get it going on the highway. But in all I love you all at U haul. The reception lady was so very nice and pollite made you feel like family folks. God Bless Each And Everyone Of You.

David B.
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I had difficulty with the mobile check in because it couldn't find my location even though I had location services turned on. Very frustrating. I was there on a Sunday and luckily a gentlemen that worked there happened to be to check security. He helped me check in and pick up the truck. Otherwise I don't know how long I would have waited.

Dan S.
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Everyone was friendly and helpful. All in all a wonderful experience!

karen J.
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Absolutely nothing the customer service was outstanding.

MaryAnn G.
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My son picked up this uhaul and an car transporter and was never asked or shown how to attach the transporter therfore as he was driving down the highway the transporter came unhitched from the truck. He and his wife could of been seriously hurt.

Ricardo Z.
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El cliente no dejó un comentario.

Shawna T.
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Outstanding service, friendly staff

Maccabeus M.
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It is my opinion that I was overcharged. I GOT YOUR TRUCK BACK TO YOU ALMOST 2 DAYS EARLY and was 60 miles under the estimate. I should have contacted PENSKE. Every time I walked onto the SAMPS site my rental cost went up.

Edward K.
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El cliente no dejó un comentario.

Robert P.
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Outstanding customer service with very clean reliable trucks I have been using this location for many years

KRISTA S.
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El cliente no dejó un comentario.

John R.
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El cliente no dejó un comentario.

Ronald P.
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great service and nice folks to deal with.A++++++

Ricardo Z.
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Everything is great about this place. The only thing I would recommend is to maybe add some U-Haul signs in the building itself so it's easier to understand that it is in that building the one goes in to get our U-Haul rental. Granted there's only one building there :p, but without a U-Haul sign it feels a bit uncertain where one must go to get the rental and do all the paperwork.

Harold D.
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add back the things U-Haul took away,like a dolly in the truck to use not have to pay for

Bradley L.
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El cliente no dejó un comentario.

JAMES J.
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Nothing

NATHANIEL C.
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The clerk was friendly and knowledgeable about the truck rental rules and regulations which she throughly explain at the beginning. Very nice rental experience.

Gregg H.
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El cliente no dejó un comentario.

Josh S.
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I went to rent my vehicle, and it was of course before they opened because who starts moving and working on a move mid day? I had my doubts about the online truck share on the app and online but the local location and the corporate customer service team said it would be ok. They even told me to get the app and use it...it never even located my reservation... Anyways...The online check in was a disaster - I knew it would be but the local location and even the corporate customer service told me everything would run fine. When I picked up the vehicle I couldn't get into the app and find my reservation, I lost 2 hrs that morning and $200 because I was late to my own move just up the street. When i returned the vehicle I lost another hour on the phone again - the customer service was nice but I found something out. The girl I talked to when I dropped it off said that the online piece didn't work and you have to sign in without an account. That seemed to work but why have someone make an account and then frustrate them for doing so? Also, why didn't everyone else I talked to previously tell me that? I paid good money for my 26' rental, and I lost a lot of time and money in the process. I'd appreciate my money back if anyone reads this. This was definitely the most frustrating experience I've ever had with a product or service I've ever had with a company in my life.

Ronald P.
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Always helpful locating a trailer for our needs and big helpo in getting hooked up. Good location and very clean operation. Highly recommended

joel M.
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The 4x8 trailer we were given leaked causing items inside to get wet. It definitely appeared to be one of the "original" 4x8 trailers UHaul had.

Donald C.
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El cliente no dejó un comentario.

TYLER G.
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Highly recommend.

TYLER G.
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Truck performed well. Personnel at Samps were friendly and professional. highly recommend.

angela H.
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The location is great but I DO NOT RECOMMEND TRYING TO CHECK-OUT THE EQUIPMENT USING U-HAUL'S MOBILE APP. IT WAS A NIGHTMARE!! WORST EXPERIENCE EVER!!!! IT TOOK OVER AN HOUR TO GET APPROVED TO GET THE CODE FOR THE KEY LOCK-BOX. RIDICULOUS!!!

Ethan J.
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El cliente no dejó un comentario.

Edward H.
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Very nice truck. In perfect shape. Clean as a whistle. Very fast courteous service.

Dorwin B.
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El cliente no dejó un comentario.

Jamie R.
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When we arrived it took awhile for anyone to help us. There was no one in the store but we saw people in the garage and they didn't come over to help us.

MONICA N.
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El cliente no dejó un comentario.

Craig H.
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El cliente no dejó un comentario.

James D.
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No moving cart was available in the truck as requested/rented for before hours pick up.

Sandra C.
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El cliente no dejó un comentario.

Dominic H.
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El cliente no dejó un comentario.

STEVE H.
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El cliente no dejó un comentario.

DAVID C.
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Customer service was friendly and informative of the vehicle and pricing.

Matt K.
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El cliente no dejó un comentario.

Wayne V.
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El cliente no dejó un comentario.

Keith R.
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El cliente no dejó un comentario.

Frank D.
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Easy to reserve on line.the cargo van was just the size we needed, and didn't eat up tons of gas.

DAVID B.
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El cliente no dejó un comentario.

Adrian L.
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El cliente no dejó un comentario.

Nelson B.
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El cliente no dejó un comentario.

William C.
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El cliente no dejó un comentario.

Mark Z.
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Helpful, courteous staff.

SHERYL J.
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El cliente no dejó un comentario.

Justin J.
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El cliente no dejó un comentario.

Teresa L.
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El cliente no dejó un comentario.

AJ S.
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El cliente no dejó un comentario.

Mark H.
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El cliente no dejó un comentario.

Joey G.
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El cliente no dejó un comentario.

Vernon B.
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El cliente no dejó un comentario.

John D.
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Checked in truck but not the attached trailer. Had to go back after hours and check it in with my phone which resulted in being charged an additional day. Fortunately, after being on hold and talking to two people, I reached Heather in customer service who did an excellent job straightening it out and issuing credit.

Mark S.
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El cliente no dejó un comentario.

Houston W.
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El cliente no dejó un comentario.

ronald P.
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El cliente no dejó un comentario.

Douglas S.
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THIS location was great; but the CLUSTER from U-haul was a MESS!

Benny F.
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El cliente no dejó un comentario.

Janice K.
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El cliente no dejó un comentario.

Karen G.
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El cliente no dejó un comentario.

Timothy N.
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El cliente no dejó un comentario.

George M.
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El cliente no dejó un comentario.

Paul W.
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El cliente no dejó un comentario.

Debbie S.
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El cliente no dejó un comentario.

Jeffrey K.
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The desk attendant is very knowledgeable and helpful.

Richard K.
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El cliente no dejó un comentario.

Gary K.
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Excellent working with reservation agent and the person who helped hook up the trailer. Would use them again in a heartbeat.

Brian B.
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El cliente no dejó un comentario.

Amy K.
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El cliente no dejó un comentario.

Michael S.
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El cliente no dejó un comentario.

Jeffrey K.
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The gentleman at the desk took the time to clearly explain things to me, and the cargo van worked great.

DAVID L.
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El cliente no dejó un comentario.

Karen B.
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El cliente no dejó un comentario.

Nancy E.
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El cliente no dejó un comentario.

TERRI S.
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There is nothing negative for me to say. Everything went well.

Marc P.
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El cliente no dejó un comentario.

Stephanie H.
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El cliente no dejó un comentario.

Ricardo Z.
Clasificación:

I've rented from U-Haul once before so I kind of knew how things worked and all that. But if I would've been a new customer that has never rented from U-Haul, this would've been a questionable experience. It would've been nice for the assistant to ask me if I knew the drill or needed some explanations about what to do and all that. Nonetheless, it was a pleasant experience for me. Thanks.

Richard C.
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Pick up location on reservations was not this location and this wasn't communicated.

Kenneth C.
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Very courteous and knowledgeable staff

Greg M.
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El cliente no dejó un comentario.

Jennifer D.
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El cliente no dejó un comentario.

TERESA D.
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El cliente no dejó un comentario.

ronald P.
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No issues. Great service!!! Good equipment.

mark G.
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Best Uhaul vendor I've ever used. And I use a lot of uhaul. A+.

Amanda M.
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Very nice and generous owner Dave. Clean.

John M H.
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Very nice and helpful

Angelina P.
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El cliente no dejó un comentario.

Michael G.
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Nothing I can really think of, checking out of the equipment and return process was pretty fast, staff was friendly, equipment was clean and well maintained what else can you ask for?

FRANK W.
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Personnel were friendly, and the instruction and advice from them regarding the use of the auto-hauler (my first time using one) was very thorough. I would definitely use this location again.

Daniel A.
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El cliente no dejó un comentario.

Vickie H.
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Everything went smoothly. I was impressed with the customer service.

Rene N.
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El cliente no dejó un comentario.

jim B.
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A wonderful experience. The only draw back was that I could not get a 6PM pick and drop off time. The cell phone pick up procedure seemed a little sketchy to me and my cell phone is weak and rarely do I purchase cell data so the place would have had to have wifi. That's why I chose old fashion way.

No se han enviado comentarios para esta ubicación.

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