I did not call ahead as noted on the paperwork, this was my mistake. The location was minimally marked, no door on the multi tenant building was marked uhaul at all and I received no assistance disconnecting/accepting the trailer. Another customer was there dropping off equipment and was having a much harder time than I was.
Robert M.
Customer Reviews for SamoZain Autos
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Staff could have come outside to help with trailer parking but otherwise friendly and easy going.
MARIANA C.Great management, friendly and eager to please. Rented the trailer twice in a week. Both times, wonderful service.
JerylAnne C.The entire online process was extremely poor. I have filed a complaint. I have used U-haul many many times and been happy. Will NEVER recommend uhaul again.
Dave A.